Ratings based on 10 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 7, 2024 on Hotels
by A traveller
Posted Sep. 11, 2023 on Expedia
Didn’t like the air condition system . No AC in living room . AC in bedrooms go on and off during the night.
Kingston is too hot not to have 24 hr AC.
Comment from Hotel Management
Sep. 11, 2023 by Debbie , Hotel Management
Sorry about the AC the way the building was built We cannot have an AC in the living room but the two bedroom the AC bedroom two should stay on once you’re in their. You did not reach out to the manager so we can address the issues. When we asked if everything was OK, you did not express any concern.
by A traveller
Posted Jul. 21, 2023 on Expedia
This property was central to the airport, shopping mall and recreation.
Comment from Hotel Management
Jul. 24, 2023 by Debbie , Hotel Management
Thank you again for booking the Dorchester it was a pleasure hosting you and your family.
by A traveller from mirimar
Posted Apr. 23, 2022 on Expedia
I liked the location. The apartment however was under construction..The kitchen and bathroom cupboards stored paint and other chemical supplies..The closets stored barrels, the doors are all dirty. The bathroom odor is worse than any septic. It scent disturbs your rest especially at night.. The shower curtain is mouldy.. There is no washing facility in the apartment, there is filthy dark hole on the ground floor for tenants to pay JA$400 to wash and JA$400 to spin your clothes because they are far from dry.. The apartment needs much work to be done.. It is hazardous and unsafe .
Comment from Hotel Management
May 6, 2022 by Debbie , Hotel Management
Thank you for booking a Dorchester we are going to start renovating the apartment that’s why I have paint in the bottom of the kitchen cabinets. Also for me to keep price down I offer the laundry room downstairs for two dollars and 50 US per wash and dry.I feel the dorchester is a safe place for visitors to come we have a security guard at the gate , concierge in the lobby and also I have a camera at the door being monitored by a company. Thank you for your feedback
by A traveller
Posted Aug. 11, 2021
Apt bldg reminded me of low income housing. Receptionist not equipped to assist effectively.
Comment from Hotel Management
Aug. 16, 2021 by Caring Manager, Hotel Management
The receptionist is not the one that gives out information about the apartment the owner send you the information once you book the Dorchester receptionist will call the manager once you reach so he can check you in. Never lived in a low income housing so I’m not sure how it look The Dorchester is a very nice building.
by A traveller
Posted Aug. 8, 2021 on Expedia
This place was really great for me the location was excellent and close to almost everything I would book again and so should you.
Comment from Hotel Management
Aug. 16, 2021 by Caring manager , Hotel Management
Just want to thank you for your great review we will greatly welcome you back to the Dorchester.
by A traveller from Albany NY
Posted Aug. 8, 2019 on Expedia
I like the location of the property, it was surrounding by hot spots and amenities. This is my 2nd time staying at this property and i like it. The care taker Mr. Hall was wonderful. The only thing I did not like was the contact information provided on Expedia was incorrect. Which ended up causing some communication issues.
Comment from Hotel Management
Apr. 23, 2022 by Debbie , Hotel Management
I do not put washer and dryer in the apartment because I want to make the apartment more affordable to Book if I put a washer and dryer in the apartment I have to charge more I feel the washer and dryer in the building is convenient it only $2.50US to use the machine. As a single person traveling to Jamaica I find the apartment very safe there is a camera at the door being monitor by a company you also need a swiper card to get into the building and it’s also security at the gate. We have paint in the bottom of the cupboard in the kitchen because we are getting ready to paint the apartment.
by A traveller
Posted Mar. 6, 2019 on Expedia
by A traveller
Posted Feb. 12, 2019 on Expedia
by A traveller
Excelente opción en Jamaica
Posted Oct. 10, 2023 on HotelsBien ubicado, personal amable. Lo único malo es que no tienen terminal para pagar en el lugar.
