Note fondée sur 132 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
2,9 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2023 sur Expedia
ne vous fiez pas au photo. non fonctionelle, bbq,piscine,frigo. il y avait beaucoup trop de moisi , rouillé . ca ne devrait pas ce louer
Commentaires de Gestion de l’hôtel
31 juill. 2023 par Manager, Gestion de l’hôtel
Hello kim, Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences, and we appreciate your feedback. Our guest satisfaction is important to us, and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Please do not, under any circumstances book a room at this Quality Inn. The bathroom shower did not have a functioning shower curtain. There was no. soap in the amenities tray. When I went to call the front desk about how to operate the television, the telephone was dead. I checked the connection cable and there was none. There was no cable tonplig intobthe wall. When I approached the manager in the hallway, he told me I could use my cellphone. I thought I was in an alternate reality. I said suppose someone was in the room being attacked and tried to call the front desk, how would they get help? He then said I could leave and he would refund me my money. I just walked away in disgust. This was a new low in customer service.
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Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ben, We apologize for any inconvenience you experienced during your stay. We take all feedback seriously and will address these issues internally. Your concerns will be shared with the management team for further review and improvement opportunities for ensuring a comfortable guest experience in the future.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Adriane,We are thrilled to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another excellent visit.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Location was great
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Manager, Gestion de l’hôtel
Hello Virnell,We are glad to hear that you found our hotel's location convenient for your stay. We hope you had a wonderful time exploring the area.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Deron,We are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon!
par un voyageur
Publié le 23 août 2024 sur Expedia
The carpet was moist and sticky.
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Kevin,We appreciate your feedback and apologize for any inconvenience this may have caused. We will address this matter with our housekeeping team to ensure a more enjoyable stay for our future guests.
par un voyageur de Anchorage
Publié le 12 août 2024 sur Expedia
Over all stay was good.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Eugene,We are pleased to hear that you had a good overall stay with us. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please feel free to contact our management team directly. Thank you for choosing to stay with us.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Martin, We're sorry to hear that your stay fell short of expectations. Please don't' hesitate to reach out to us with further details about your experience so we can address any issues.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
It was all good...no problem. I'll do it again.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Joanna,We are glad to hear that you had an enjoyable stay with us! Looking forward to welcoming you back in the future!
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Elisa,We are thrilled to hear you had a perfect stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.
