Note fondée sur 577 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Fl de France
Publié le 10 mai 2014 sur Hotels
seul problème la piscine n'étaient pas nettoyée à notre arrivée nous avons pu nous baigner qu'avant de partir
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Christy , Gestion de l’hôtel
Dear Evelyn, Thank you for taking the time to complete the online survey. We appreciate your business and look forward to seeing you the next time you are in Kingsville.
par un voyageur
Bugs and uncomfortable
Publié le 29 sept. 2024 sur HotelsThe floors were dirty, the a/c kept turning off. On the first night that we got back after a long day my daughter noticed a bug on the bed. I had a couple of bites too. At night the a/c unit kept turning off and it would eventually get hot and everyone kept waking up. We were to tired to complain and it was late at night. The second night i got bit again but custom service would not pick up. We mostly got there to shower and sleep. We were exhausted after all day out and i didn't have the energy to complain. During checkout i mentioned it to the front desk and only said " oh my, ok, thank you".
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Christy , Gestion de l’hôtel
Dear Rene, Thank you for taking the time to complete the online survey. We want to apologize on behalf on the entire team on failing to meet your expectations. We will be calling pest control to come out and service the room. We will also speak with the housekeeping department to ensure this does not happen again. We hope that you will give us a second chance.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Room was hot
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Christy , Gestion de l’hôtel
Dear Juan, Thank you for taking the time to complete the online survey. We always love to hear feedback from guests so we can improve in all departments. We are sorry to hear about your A/C and we will have maintenance look into this for you. We hope to see you again soon!
par un voyageur
8/10
Publié le 29 sept. 2024 sur HotelsVery clean rooms. Little on the small side, but comfortable
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Christy , Gestion de l’hôtel
Dear Austin, Thank you for taking the time to complete the online survey. We always love to hear feedback from guests so we can improve in all departments. We hope to see you again soon!
par un voyageur
Awesome
Publié le 28 sept. 2024 sur HotelsAlways great
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Christy , Gestion de l’hôtel
Dear Juan, Thank you for taking the time to complete the online survey. We always love to hear feedback from guests so we can improve in all departments. We hope to see you again soon!
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Christy , Gestion de l’hôtel
Dear Juan, Thank you for taking the time to complete the online survey. We appreciate your business and we look forward to seeing you again soon.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Good place to stay for a short business trip
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Christy , Gestion de l’hôtel
Dear James, Thank you for taking the time to complete the online survey. We appreciate your business and look forward to seeing you again soon!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Christy , Gestion de l’hôtel
Dear Cassandra, Thank you for taking the time to complete the online survey. We appreciate your business and look forward to seeing you again soon!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Christy, Gestion de l’hôtel
Dear Isabel,Thank you for taking the time to complete the online survey. We love to hear positive feedback from guests. We hope to see you again the next time you are in town.
