Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
I love the people who run this hotel
Publié le 25 mai 2021 sur HotelsI was not having the best to ever, then I got to Kiowa. From the moment I booked. They were the first ever to give me a call to confirm reservations and ask when I would be arriving, to ensure my room would be ready. The whole experience was awesome. The people who run this hotel and work here truly brightened my whole trip up, even while it rained the whole time. I will be staying here everytime I'm in the area.
par un voyageur
Publié le 20 mai 2021 sur Expedia
par un voyageur
Publié le 17 mai 2021 sur Expedia
par un voyageur
Freindly helpfull staff .
Publié le 8 sept. 2020 sur HotelsNice quiet room . staff was helpfull . lots of parking . good experience
Commentaires de Gestion de l’hôtel
2 nov. 2020 par Super 8 By Wyndham Kiowa Staff, Gestion de l’hôtel
Thank You so much Henry. Hope to see you again in the near future and Happy Holidays!!
par un voyageur
Publié le 23 juill. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2020 par Mgr., Gestion de l’hôtel
Thanks for the feedback. We hope to see you again soon.
par un voyageur
Kiowa
Publié le 2 juill. 2020 sur HotelsIt was ok for the small town we were in. Beds were a bit hard, but otherwise ok
Commentaires de Gestion de l’hôtel
19 juill. 2020 par Uncle David, Gestion de l’hôtel
Thanks for staying with us and we do appreciate your feedback. Come see us again.
par un voyageur
Publié le 12 oct. 2019 sur Expedia
When your rooms have black beetles coming out from beneath the carpet, you know you will never stay here again.
par un voyageur
Publié le 3 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2019 par Mgr., Gestion de l’hôtel
Thanks for the feedback.
par un voyageur
Publié le 29 août 2019 sur Expedia
I received the WORST treatment from the manager named David. I reserved a room for 2 nights at the hotel through Expedia, to be paid later at the hotel. This is something he let me know was irritating to him by telling me not to do that. Unfortunately I had 2 deaths in the family and had to change my many travel plans as I was already traveling when I learned about the second funeral I would be attending within a week. I forgot to cancel my reservation in all the mess. I called the next day after I was charged for a room I never checked into. I would have thought it was fair for a fee but not to charge me for 2 days. I left several messages and they were not returned. I finally was able to speak to David, the manager, and he was so rude. He said I called days later. Not true, as I previously mentioned, I called the next day and no one got back to me. He disagreed with me but I told him I distinctly remember because it was my birthday. To which he replied "Well Happy Birthday, what do you want me to do about it?" #RUDE
He claims I booked through Expedia and I'd have to deal with them. That was also untrue. I never paid Expedia. It was the hotel that charged me and it's the hotel that needs to reverse the charges. Its fraud in my opinion. And I feel sorry for the staff that have to deal with his attitude on a daily basis.
par un voyageur
Publié le 3 juill. 2019 sur Hotels
It was a little dirtier than last time and there were a few bugs
Commentaires de Gestion de l’hôtel
4 juill. 2019 par Mgr., Gestion de l’hôtel
We are indeed sorry that you found bugs in your room. Had you let our staff know when noticed the problem we could have moved you to another room or made whatever adjustment needed to make your stay more pleasant. Our housekeeper also noticed the problem after you checked out and upon inspection we found that one of the entry door weatherstrip seals was missing. The door seals were replaced and that has solved the problem. We hope you will give us another opportunity to better meet your expectations should you be in the area again. Thank you for taking time to provide the feedback.
