Note fondée sur 145 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Séjour fabuleux aux Orcades
Publié le 4 août 2019 sur HotelsIdéalement situé sur l’île tant pour les visites que pour la ville, l’hôtel possède un excellent restaurant. Très bon accueil du personnel très professionnel et bien organisé pour nous recevoir dans les meilleures conditions.
Commentaires de Gestion de l’hôtel
13 août 2019 par Reception, Gestion de l’hôtel
thank you for your review, we appreciate your feedback
par un voyageur
Publié le 17 mai 2019 sur Expedia
Service parfait et attentionné. Restaurant très bon.
Commentaires de Gestion de l’hôtel
17 mai 2019 par Reception, Gestion de l’hôtel
Thank you for your review, we appreciate your feedback
par un voyageur
Publié le 26 avr. 2019 sur Expedia
L'emplacement au centre-ville: nous pouvions visiter les endroits intéressants à pied. Facilité de stationnement (en période de faible achalandage).
Commentaires de Gestion de l’hôtel
28 avr. 2019 par Reception, Gestion de l’hôtel
Thank you for staying with us, we appreciate your feedback
par un voyageur
Separate buildings
Publié le 22 sept. 2024 sur HotelsWe hadn't understood that the Shore is a subsidiary of The Kirkwall Hotel. The Shore only has bedrooms, breakfast is served in the hotel restaurant 100m along the street. Not an issue in good weather but Orkney can be very windy!! Running through dtiving rain before and after breakfast or dinner is a different matter. Our room was very small. The hotel had emailed a few weeks before our trip offering an upgrade but when I replied asking for details said there were none available.
Commentaires de Gestion de l’hôtel
1 nov. 2024 par The Shore team , Gestion de l’hôtel
I am truly saddened and disappointed that we did not meet your expectations during your stay, and I sincerely apologise for this. Please know that your feedback has been shared with our hotel operations management team to ensure it is addressed and used for improvement. Thank you for bringing this to our attention.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Room good tight stairs
Commentaires de Gestion de l’hôtel
1 nov. 2024 par The Shore team , Gestion de l’hôtel
Thank you for taking the time to share your feedback after your stay. We truly value your insights, as they help us learn and improve our services. We appreciate your input!
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Incredibly small, old, creaky room; I thought I was going to fall through the floor. Window and view was out to moldy roof. Loud toilet; loud hallway. No ventilation. Only saving graces were kind staff who were helpful and went above and beyond to haul my luggage to my room late at night and to store luggage the next day. The hotel had a great, walkable location which was very important to me.
par un voyageur
Publié le 19 août 2024 sur Expedia
wonderful, friendly lady on reception. Part now of Kirkwall Hotel which is very smart, and great food. Room in the Shore was very spacious. Staff helpful in general and perfect location.
par un voyageur
Publié le 12 août 2024 sur Hotels
par un voyageur de Brooklyn
Publié le 11 août 2024 sur Expedia
Hallways smelled terrible, window was stuck and I had to call front office to have someone open it, bedstand lamp flickered, I had to physically move the bed away from the wall as the bed frame was directly against the outlet and I could get to outlet to charge devices otherwise, the fire alarm went off shortly after 8:00 am on my first day off when I had hoped to sleep in - and I was told that ‘steam from someone’s shower will sometimes set off the fire alarm’ - I asked if an inspection would be made and was waved off, and on last morning when toilet was flushed it noisily ran and ran for over 10 mins, until I lifted the tank lid and jiggered the ball and placed a water bottle in the tank to float it until it could fill with water. Lovely staff, clean ‘to the eye’, but very poor condition of property.
par un voyageur
Publié le 8 août 2024 sur Expedia
Very close to the cruise dock
