Note fondée sur 93 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
86 % des clients le recommandent
4,5 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Noah Oduogo Operations Manager. , Gestion de l’hôtel
Dear Job,Thank you very much for taking the time to rate Acacia Premier Hotel with 5 stars, we are glad to know that you have had an amazing stay. We value your feedback and look forward to welcoming you back soon.Best regards,
5 sur 5
par un voyageur

Publié le 22 juin 2024 sur Expedia
Very nice lake view!
Commentaires de Gestion de l’hôtel
29 juin 2024 par ., Gestion de l’hôtel
Dear Guest,Thank you for choosing to visit Acacia Premier Hotel. We have well noted and appreciated your lovely rating! Do look forward to welcoming you back soon.With best regards,Noah OduogoOperations Manager.
5 sur 5
par un voyageur

Great Hotel !

Publié le 12 mai 2024 sur Hotels
It was such an amazing experience as a matter of fact i plan to stay here each time I come to Kenya
Commentaires de Gestion de l’hôtel
4 juin 2024 par Noah Oduogo Operations Manager. , Gestion de l’hôtel
Dear Brian,Thank you for your positive review. Our staff were thrilled to hear your kind words! We appreciate your feedback and hope to see you and host you again soon. Best regards,
5 sur 5
par un voyageur

Publié le 2 mai 2024 sur Expedia
We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.
Commentaires de Gestion de l’hôtel
10 mai 2024 par Noah Oduogo Operations Manager. , Gestion de l’hôtel
Dear Dorika,Thank you for choosing Acacia Premier Hotel for your stay and we are glad we were able to meet your expectations. We are pleased to note that you enjoyed the comforts of our hotel including our hotel location and the great view. We would love to have the chance to welcome you back in Kisumu for another stay.Kind Regards,
4 sur 5
par un voyageur

Nice location, service-oriented staff

Publié le 30 mars 2024 sur Hotels
Staying at Acacia was nice, as always, nice view to the sunset over Lake Victoria from the terrace and most of the staff did a very good job - but some details needs to be looked at. Almost possible to get pool towels, rooms not set up as promised, the pool was partly unavailable / due to not announced (noisy) maintenance going on all day. I hope it will be better next time.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Noah Oduogo Operations Manager. , Gestion de l’hôtel
Dear Bjorn Tore,Thank you very much for rating your stay in Acacia Premier Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are very glad to receive your compliments about the view and hospitable staff. Our sincere apologies on the inconvenience with your pool experience and we promise to do better on your next visit. We hope to have the chance to welcome you back at Acacia Premier Hotel in the nearest future.Best Regards,
4 sur 5
par un voyageur

Publié le 21 févr. 2024 sur Hotels
Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Noah Oduogo, Gestion de l’hôtel
Dear Robert,We say a big thank you from Acacia Premier for the high rating. It is always a pleasure to learn that we were able to make our guest experience wholesome. We look forward to welcoming you again.Best Regards,Noah Oduogo.Operations Manager.
4 sur 5
par un voyageur

Publié le 7 févr. 2024 sur Expedia
This is the best place to stay in Kisumu. Love that it’s attached to the mall as well. Convenient and safe.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Noah Oduogo, Gestion de l’hôtel
Dear Jeremy,We say a big thank you from Acacia Premier for the high rating. It is always a pleasure to learn that we were able to make our guest experience wholesome. We look forward to welcoming you again.Best Regards,Noah Oduogo.Operations Manager.
5 sur 5
par un voyageur de Hawkesbury

Publié le 25 janv. 2024 sur Expedia
My wife and I have stayed at this hotel multiple times as we return to Kisumu to visit family and friends. We are never disappointed. It is a wonderful hotel with excellent staff. The poolside restaurant is particularly good. Highly recommend.
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Noah Oduogo, Gestion de l’hôtel
Dear Eric,Thank you for visiting Acacia premier hotel. We are glad we made your experience wholesome. We look forward to serving you on your next visit.Warm Regards, Noah Oduogo,Operations Manager.
5 sur 5
par un voyageur

Publié le 22 janv. 2024 sur Expedia
Hospitality is top notch
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Noah Oduogo, Gestion de l’hôtel
Dear Rita,Thank you for the positive review. We look forward to serving you on your next visit.Warm Regards, Noah Oduogo,Operations Manager.
4 sur 5
par un voyageur

Publié le 18 janv. 2024 sur Hotels
Acacia is to Kisumu what Golf is to Kakamega. Underwhelmed but grateful for the experience. Beautiful views from rooftop. Surprisingly good chocolate cake!
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Noah Oduogo, Gestion de l’hôtel
Dear Dorcas,Thank you for visiting Acacia Premier and thank you for the positive review. We look forward to serving you on your next visit.Warm Regards, Noah Oduogo, Operations Manager.