Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de NAIROBI
Publié le 10 août 2024 sur Expedia
The staff, including Judith at the Reception, Evans, the chef, and the security team, were exceptionally hospitable and professional, ensuring a delightful stay with freshly prepared meals. The rooms, meticulously maintained by the housekeeping team, are both clean and well-appointed, making them perfect for both business and leisure travelers. Additionally, the soundproof windows provide a serene environment, even for rooms facing the bustling Oginga Odinga Street. I highly recommend this venue to both returning and first-time guests visiting the lakeside city of Kisumu.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par JB, Gestion de l’hôtel
Dear Annette,Greetings from Imperial ExpressThank you for this amazing review and rating. We are glad to read that you had an amazing experience with us. Your recommendation to our readers is highly appreciated, your elaborate description of the hotel and location is just exactly what any traveler will need , we applaud you for this. We will give a special mention to the stars mentioned and have taken note of the additional suggestion with thanks.We will be delighted to host you again soon.Warm regards,
par un voyageur
Publié le 27 juin 2024 sur Expedia
Everything is OK
Commentaires de Gestion de l’hôtel
4 juill. 2024 par JB, Gestion de l’hôtel
Dear David,Thank you for making time to review us. We are glad that you loved your stay .We are grateful for your visit and looking forward to welcoming you back soon.Warm Regards,
par un voyageur
Publié le 26 mai 2024 sur Expedia
It is a great hotel for business trip or short stay.
Commentaires de Gestion de l’hôtel
6 juin 2024 par JB, Gestion de l’hôtel
Greetings from Imperial Express. Thank you for staying with us, We appreciate and look forward to hosting you again.
par un voyageur
Great!
Publié le 17 mars 2024 sur HotelsFriendly staff and excellent food! Very clean!
Commentaires de Gestion de l’hôtel
20 mars 2024 par JB, Gestion de l’hôtel
Thank you choosing us, we appreciate and look forward to hosting you again.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Imperial express is safe, clean, with great staff and good facilities.
Commentaires de Gestion de l’hôtel
20 mars 2024 par JB, Gestion de l’hôtel
Thank you Nigel.It was our pleasure hosting you, thank you for making us your preferred hotel in Kisumu. We look forward to welcoming you back soon.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Good hotel
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Sales Team, Gestion de l’hôtel
Hi Samera Aziz, We appreciate it so much for having chosen imperial hotel express as your destination hotel in kisumu.We are also glad you had a wonderful stay and looking forward hosting you again and again anytime you visit kisumu.Good afternoon.Kind regardsSales Team Pleasure
par un voyageur
Publié le 6 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 févr. 2024 par JB, Gestion de l’hôtel
Greetings from Imperial Express and many thanks for choosing to stay at our hotel.We are happy you enjoyed your stay. We look forward to hosting you soon.
par un voyageur
Kisumu ber!
Publié le 22 janv. 2024 sur HotelsEverything about my stay at the Imperial Hotel Express was wonderful. Nestled in the middle of everything, this property is extremely convenient to anyone visiting Kisumu. Everything I needed to take care of was within 3 blocks. Staff are always available to answer questions and provide assistance. Security is ever present at the front door. Breakfast is good. Room TV wasn't great (only 8 stations!) and I was told there were no other stations available although the menu lists about 300 satellite stations. No biggie, because the nightclub around the corner was hopping. Would definitely stay here again.
Commentaires de Gestion de l’hôtel
8 févr. 2024 par JB, Gestion de l’hôtel
Greetings from Imperial Express.Thank you so much Mr. Luke for choosing to stay with us, we appreciate your lovely feedback. Apologies for the inconvenience with the TV channels in your room, this is well noted and immediate action taken.We hope to see you soon!!
par un voyageur
Publié le 17 nov. 2023 sur Expedia
Good value for your buck
Commentaires de Gestion de l’hôtel
18 nov. 2023 par Sales Reps , Gestion de l’hôtel
Hello Valerie, Thank you very much for providing us with the feedback.We are glad that you enjoyed your stay, and that you got the services as per your expectations.We look forward to hosting you another time.
par un voyageur
Accountant
Publié le 24 août 2023 sur HotelsAwesome!
Commentaires de Gestion de l’hôtel
18 nov. 2023 par Sales Reps, Gestion de l’hôtel
Dear Samuel ,Thank you for the amazing review. We look forward to hosting you again.Always at your service.
