Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 févr. 2024 sur Hotels
par un voyageur
Publié le 3 oct. 2021 sur Expedia
Very quièt place nice friendly staff
par un voyageur
Publié le 30 juin 2019 sur Hotels
For the price very ok
par un voyageur
Publié le 22 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2019 par RW, Gestion de l’hôtel
Thank you very much for your feedback and we look forward to ensuring that our guests are provided with quality services that are as per their expectations.
par un voyageur
Great A/C but NO hot water?
Publié le 30 mai 2019 sur HotelsLovely location, a bit isolated. Room was large, clean, and the air conditioning worked well. The only problems we encountered during our stay was that there is no hot water in the bathroom (and none offered after asking) and that they charged us for breakfast when our reservation clearly stated 'breakfast included.' The charge was 2000 ksh (approx $20 USD) which is outrageous for this level of hotel and when we showed the front desk our confirmation, we were told that for our booking price breakfast was not included. We skipped breakfast on our second day! However, I must add that the staff was great, the linens were nice, and the bed was very comfortable. Overall we were happy with our stay.
Commentaires de Gestion de l’hôtel
25 juin 2019 par RW, Gestion de l’hôtel
We are glad that you enjoyed our services while at our property.We are checking on the complaints so that our future guests may not encounter the same.
par un voyageur
Publié le 13 mai 2019 sur Hotels
Commentaires de Gestion de l’hôtel
13 mai 2019 par RW, Gestion de l’hôtel
Dear Joachim,
Thank you very much for taking your time to give us your feedback.
We recognize your time is precious but so too is your feedback. In order for us to understand our guest needs, and to help us improve our quality of service and accommodations.
WE are happy that you got the services as per your expectations and we look forward to hosting you some other time
par un voyageur
Publié le 13 mai 2019 sur Hotels
Commentaires de Gestion de l’hôtel
13 mai 2019 par RW, Gestion de l’hôtel
Dear Joachim,
Thank you very much for taking your time to give us your feedback.
We recognize your time is precious but so too is your feedback. In order for us to understand our guest needs, and to help us improve our quality of service and accommodations, we are always grateful when you provide us with the feedback
WE are happy that you got the services as per your expectations and we look forward to hosting you some other time
par un voyageur
Publié le 17 mars 2019 sur Hotels
The hotel is getting up and running after some time. The bed was very comfortable and the balcony was nice.
Commentaires de Gestion de l’hôtel
4 avr. 2019 par FK, Gestion de l’hôtel
Dear Guest,
Thank you for taking your time to review our property.
Your feedback is well appreciated and will be taken into action to improve on guest satisfaction.
We wish to host you in future.
par un voyageur
A quiet place for both relaxation and business.
Publié le 3 avr. 2018 sur HotelsTHe stay was fantastic. The room was spacious enough with a balcony giving a magnificent view of the lake. We greatly enjoyed the breakfast! The manager and staff were very friendly and welcoming. Although the place is currently under renovations, the management tried all their best to make our stay comfortable.
Recommandé
pour Tout le mondepar un voyageur de Denmark
Hotel with excellent location and view
Publié le 24 sept. 2016 sur Expedia
Pour : The location and staff are excellent
Contre : We were the last guests before a complete renovation would start, swimming pool and accommodation will be tuned up. The hotel was build in year 2011
Emplacement : Visit the Impala zoo park
Take to the lake beach in town and enjoy fresh catcher fish in one of the many restaurants
see the harbour and museum
The hotel do have an excellent location not only because of the view over Lake Victoria, but also regarding the distance to centre (300KES in a tuck tuck (3$)
The Impala park zoo is just in front, so one can hear the lions, a walk around the park is also a visit worth, its only the "cats" that are in caves all other so as Giraffe, antelopes and hippos at just waking free around
