Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 janv. 2024 sur Hotels
par un voyageur
Publié le 10 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Hotel riversand, Gestion de l’hôtel
Hello Godrick.it is not clear what you didn't like about the facility.we gave you a good room by standards.we had a long conversation at the reception with you and you didn't raise any complain.You even assured the hotel that you will be back.
par un voyageur
Publié le 28 sept. 2023 sur Hotels
par un voyageur
Publié le 30 mars 2023 sur Hotels
Check in east smooth
par un voyageur
Super Cheap, but OK
Publié le 12 mars 2023 sur HotelsGiven the price expect the property to look a little bit run down, but you can see they are trying. Breakfast was a hard boiled egg, bread, banana, juice, coffee, and a sausage. No ac…but no hotels have it here. Rough area of town. Bed net. Some rooms no fan. Overall…solid for the price.
par un voyageur
Friendly service
Publié le 25 févr. 2023 sur HotelsRiverssands is good bc of great service by paul and Lillian at front desk. The included breakfast is nice, and the location is in downtown industrial area but adjacent to Victoria bakery and an excellent restaurant two doors down (try the african spiced tea).
par un voyageur
Publié le 23 mai 2022 sur Expedia
par un voyageur
Publié le 12 janv. 2020 sur Expedia
Near all amenities,staff are helpful.
I did not get the room I reserved but George gave me a different room which was even better than I expected.
I would recommend this hotel for its convenience and value for money.
Would stay there again.
par un voyageur
Bad condition and bad area
Publié le 5 janv. 2018 sur HotelsAt first the area that the hotel is located in was not the best kisumu has to offer, it's the industrial part and everything is very run down. Even if the staff was helpful the fact that we needed to report that the window in our room lacked glass, the shower didn't work and the toilet didn't flush does not make it okay. These things were fixed as soon as reported but should never even need a notice. The room was clean and the staff help us get a to turist sites but overall i would not recommend someone staying here if you don't want a very cheap place to rest for one night.
Commentaires de Gestion de l’hôtel
10 janv. 2018 par Neo, Gestion de l’hôtel
Thanks for your review.we normally take reviews seriously and adjust on areas which need adjustment.First i must say that the window glass fell out accidentally but was fixed immediately.Also just to inform you that we always have hot running water and flushing toilets in all our rooms and maybe on this occassion,the pressure might have been low but this has also been looked into.otherwise apologies if you were inconvinienced in any way.
