Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
VRBO Guelph
Publié le 14 juin 2024 sur HomeAwayVery nice suite and great location, KnP
par un voyageur
Recent stay
Publié le 29 mars 2024 sur HomeAwayThis was a great experience. Jaren was extremely helpful and quick to respond to any inquiries I had. Easy to access, clean and quiet. A great space. Thanks to the wonderful hosts!
par un voyageur
Publié le 29 déc. 2023 sur Expedia
par un voyageur
Publié le 19 nov. 2023 sur Expedia
The property has everything we needed, a clean space, comfortable bed and hot water. The price was great and i would recommend the space. The host was very attentive.
par un voyageur
Publié le 31 août 2023 sur Expedia
Likes: Good location, comfortable bed, most utilities work well (except washer/drier), lots of hangers, grocery bags, paper supplies, lights, internet connection
Needs work: parking location on gravel - needs more gravel or paving; path to basement door is through uncut grass; inside steps are unpainted; shower head needs adjusting; conditioner pump clogged; pots and pans not properly clean; one stove burner not level (glass pots slide off); filter for kitchen sink sprays sideways on high flow.
Terrible: communication. Starting with booking, an involved procedure with invasive ID requirement and inconveniently late access instructions - provided over internet while I was travelling. No instructions on emergency contact or procedures. The fire alarm went off at 11 pm on my second night (set off by upstairs tenants, I assume). No instructions on what to do, e.g. how to turn off the alarm if there was no fire. No instructions on how to stop a beep every minute after the alarm went off - it turned out to be a low battery! No spare batteries available (if I had known that was the issue). After that, the owner provided a phone number for 'emergencies' but - guess what - no response after hours, only a recorded message saying 'we'll get back to you'. When? Several hours later, by email. I miscalculated my stay and was locked out on what I thought was my last night. It took 12 hours, and a visit to the property when by chance the cleaner was there, to collect my luggage. etc!!
par un voyageur
Publié le 8 mai 2023 sur Expedia
par un voyageur
Feedback
Publié le 26 avr. 2023 sur HomeAwayThe basement apartment was too cold and too noisy (appliances).
par un voyageur
Publié le 14 mars 2023 sur Expedia
It was a side entry unit, and after a snowy day, the pathway to the door hadnt been cleared at all which made for a sketchy walking situation.
There was hair in the shower drains, and someone elses socks under the bed. Perhaps had not been cleaned after the previous stay. It was also quite cold and drafty from the door, so was grateful for a small portable heating unit.
par un voyageur
Nice quiet property
Publié le 21 nov. 2022 sur HomeAwayGenerally very positive experience. Would have been more helpful to receive checkin procedures earlier.
A blind on small window in kitchen area would have been nice as light in morning still comes in. Also could not find hair dryer and a bath mat. Small things which would have been nice. Price was right and enjoyed our stay. Would book there again.
Commentaires de Gestion de l’hôtel
21 nov. 2022 par VrboOwner, Gestion de l’hôtel
Thank you Marilyn. We hope you will stay with us again. I will check on the items you provided in your feedback to ensure they are left out. We hope you had a great trip home!
par un voyageur
Calm, Clean and Private Suite with Active Host
Publié le 18 août 2022 sur HomeAwayHad very few issues throughout my stay. The property was clean and there was minimal noise or interference from upstairs or outside. Calm, quiet neighbourhood and host was very responsive and well mannered.
