Note fondée sur 332 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 juin 2024 par Tony L, Gestion de l’hôtel
Dear Jean-Michel, Thank you for your recent stay, feedback and rating. We are glad to know you have enjoyed your stay in every aspect and your feedback will be looked into. We look forward to welcoming you back in the near future. Kind Regards, Tony L Guest Services Supervisor DoubleTree by Hilton Kitchener
par un voyageur
Publié le 1 mars 2024 sur Expedia
the room was grost and full of moisture. the paint on the wall was falling a part.
Commentaires de Gestion de l’hôtel
11 mars 2024 par JJ, Gestion de l’hôtel
Dear Samuel,Thank you for taking the time to share your experience with your recent stay at the DoubleTree by Hilton Kitchener. We sincerely appreciate your feedback, and we are sorry that we did not exceed your expectations. Your concerns mentioned in the review will be looked into, and we look forward to having you back with us again in the near future. Your feedback will immensely help us, as we continuously work towards improving the experience for our guests so that your next stay will be much better. Kind Regards,Guest Services RepresentativeDoubleTree By Hilton
par un voyageur
Publié le 26 oct. 2023 sur Expedia
near my partner office
Commentaires de Gestion de l’hôtel
8 nov. 2023 par Melville, Gestion de l’hôtel
Dear Julie, Thank you for your recent stay, feedback and rating. We look forward to having you back with us again in the near future.
par un voyageur
Publié le 9 juill. 2022 sur Hotels
Excellent séjour.
Commentaires de Gestion de l’hôtel
16 juill. 2022 par Guest Services team, Gestion de l’hôtel
merci d'avoir pris le temps de remplir ce sondage
par un voyageur
Publié le 18 oct. 2021 sur Expedia
Chambre propre avec plancher flottant
Commentaires de Gestion de l’hôtel
16 juill. 2022 par Guest Services team, Gestion de l’hôtel
Merci
par un voyageur
Publié le 13 nov. 2024
Easy to get to and has fast service for Uber
Thanks
Commentaires de Gestion de l’hôtel
19 nov. 2024 par HK, Gestion de l’hôtel
Thank you for your recent stay, feedback and rating. We are glad to know you have enjoyed your stay in every aspect and your feedback will be looked into. We look forward to welcoming you back in the near future. Kind Regards, DoubleTree by Hilton Kitchener
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par jj, Gestion de l’hôtel
Dear Dwight,Thank you for your recent stay, feedback and rating. We are glad to know you have enjoyed your stay in every aspect and your feedback will be looked into. We look forward to welcoming you back in the near future.Kind Regards, Guest Services Agent
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Property was clean, rooms were clean.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par JJ, Gestion de l’hôtel
Dear Randy,Thank you for your recent stay, feedback and rating. We are glad to know you have enjoyed your stay in every aspect and your feedback will be looked into. We look forward to welcoming you back in the near future.Kind Regards,Guest Services AgentDoubleTree by Hilton
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Cleaning lady woke me up knocking at my door twice at 8:55am and than 9am saying check out is at 9:55 am when it was false ( check out clearly says at noon ) & never seen a hotel having a check out that time it disturbed my morning and if i pay to stay at a place i shouldnt be forced to leave earlier than the check out time state. When i went to check out some other guest were complaning at the front desk about the same thing, she was doing the same thing to other guests it made people confused and angry. Other than that everything was fine. If its common practice be prepared to be disturbed in the morning by cleaning ladies trying to rush their working hours
Commentaires de Gestion de l’hôtel
21 oct. 2024 par HK, Gestion de l’hôtel
Thank you for your recent stay, feedback and rating. We are glad to know you have enjoyed your stay in every aspect and your feedback will be looked into. We look forward to welcoming you back in the near future. Kind Regards, Kitchener Guest Services Agent DoubleTree by Hilton
par un voyageur
Publié le 8 sept. 2024 sur Expedia
One elevator, no soap in rooms, overpriced
Commentaires de Gestion de l’hôtel
8 sept. 2024 par ZZ, Gestion de l’hôtel
Dear Laura,Thank you for taking the time to share your experience with your recent stay at the DoubleTree by Hilton Kitchener. We consider you one of our most valued guests. We sincerely appreciate your feedback, and we apologize for not exceeding your expectations. We are sorry that you had issues with housekeeping, and the elevator. We are investigating why this happened. Your feedback will immensely help us, as we continuously work towards improving the experience for our guests so that your next stay and other guests’ stays will be much better. At DoubleTree by Hilton, we promise to do whatever it takes to ensure that you have a wonderful stay with us, and we hope that you will consider staying with us again in the near future.Kind Regards,Front Desk Agent
