Note fondée sur 233 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
29 janv. 2020 par Dawnne, Gestion de l’hôtel
Good Morning,
Thank you for the terrific review! We are happy you enjoyed your stay with us and look forward to seeing you in the future.
Kindest Regards,
Dawnne Fiorillo
Royal Inn Management
par un voyageur
Publié le 23 févr. 2019 sur Hotels
Endroit très près de la gare de train. Centre-ville à proximité avec plein de restos. Accueil chaleureux, édifice vieillot mais propre. Les gens travaillant sur place sont courtois, chaleureux , aimant aider.
Commentaires de Gestion de l’hôtel
3 mars 2019 par Front Desk Staff. , Gestion de l’hôtel
Merci d'avoir pris le temps de poster une critique. Nous sommes très heureux d'apprendre que l'emplacement était à votre goût et que le personnel a été en mesure de vous aider de manière accueillante. Nous espérons vous revoir bientôt!
-Je vous remercie
Royal Inn and Suites.
Thank you for taking the time to post a review. We are very happy to hear that the location was to your liking and that staff was able to assist you in a welcoming manner. We hope to see you again!
-Thank You
Royal Inn and Suites.
par William
Publié le 5 juin 2017 sur Hotels
par un voyageur
Publié le 18 déc. 2021 sur Hotels
If you are looking to spend one night, it was good. Service was great!!!! Everyone was nice and polite.
The tv only had one channel, and it was the news. Our window showed a roof top and into other windows.....
The bed was extremely comfortable... like amazingly comfortable.
But it looked like there was old nicotine stains and mold on the ceiling in our bathroom.
The 14 foot ceilings were great, and made the room look like it had alot of space!!!!
par un voyageur
Publié le 17 août 2021 sur Expedia
It was nice being right downtown.
Commentaires de Gestion de l’hôtel
2 sept. 2021 par Front Desk Staff, Gestion de l’hôtel
Thank you for this review!
par un voyageur
Publié le 3 août 2021 sur Expedia
Things are better than expected even during this COVID-19 pandemic
Commentaires de Gestion de l’hôtel
2 sept. 2021 par Front Desk Staff, Gestion de l’hôtel
Thank you! We are trying are best to ensure guests have pleasant stays by providing as many COVID-19 pre-cautions as we can!
par un voyageur
Publié le 20 déc. 2020 sur Hotels
Awful overpriced for a crappy accommodation
par un voyageur de Toronto
Publié le 2 mars 2020 sur Expedia
the hotel was very close to our evening theatre, that's why I booked it. It looks better in the pictures, It's very tired. But it was very clean and the staff was very helpful.
It was also very close to the bus station. Not the best part of town.
par un voyageur
Publié le 28 févr. 2020 sur Hotels
par un voyageur de Leamington
Publié le 25 nov. 2019 sur Expedia
Rooms need an upgrade .
You can see dust accumulated along walls
Hot waters from sink didn’t flow well
Someone is going to hurt themselves going to washroom with a small step at door
Commentaires de Gestion de l’hôtel
28 nov. 2019 par Front Desk Staff, Gestion de l’hôtel
Hello!
We are sorry to hear that you had some issues with the bathroom during your stay.
We are glad to inform you that we are currently working on upgrading the rooms but unfortunately we can only upgrade a few at a time!
We thank you for this informative review!
Most of our rooms do not have steps leading into the washroom however we will further look into putting an additional warning/informing guests if they are in one of the few rooms that do!
We thank you for staying with us and leaving us this feedback!
-Hope you have a great day,
Front Desk Staff
Royal Inn & Suites
