Ratings based on 85 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
90% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 7, 2024 on Expedia
5 out of 5
by A traveller

Posted Mar. 11, 2024 on Expedia
The staff were nice
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 10, 2024 on Hotels
5 out of 5
by A traveller

Posted Sep. 24, 2023 on Expedia
This is an incredibly charming, elegant old world hotel. The setting is glorious, within walking distance to the town of Kitzbühel and close to many fantastic trails for all levels of hiking. The breakfast buffet was varied and bountiful and the meal we had at the restaurant was wonderful. Because we had paid significantly more per night ($100) than the price listed on Expedia 3 days prior we received a room upgrade which was a lovely compensation but the difficulty in getting truthful, accurate information about the price match policy, to say nothing of the near impossibility of actually getting the price match is extremely frustrating.
5 out of 5
by A traveller

Posted Sep. 13, 2023 on Expedia
Excellent staff, brilliant customer service. Lovely room with mountain view. Pool area quiet and relaxing.
5 out of 5
by A traveller

Posted Aug. 14, 2023 on Hotels
This hotel is lovely as are the staff. Location for walking was ideal. Near the centre of Kitzbuhel but very very quiet. Very good food, particularly breakfast.
5 out of 5
by A traveller

Posted Jan. 29, 2023 on Hotels
It was amazing .
5 out of 5
by A traveller

Posted Jan. 7, 2023 on Hotels
Excellent property, great and friendly staff, amazing breakfast.
5 out of 5
by A traveller

Posted Jan. 5, 2023 on Expedia
Loved the fireplace in our room. Staff was over the top friendly and helpful.
5 out of 5
by A traveller from Asheville

Posted Mar. 21, 2022 on Expedia
Everything you could ask for in an alpine village that happens to also be a great ski resort with wonderful people. The hotel team were equally spectacular- convivial, friendly, jovial, warm and yet professional. Very welcoming. Couldn’t have had a nicer stay. Food was excellent too.