Note fondée sur 136 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Repos garanti en fin de séjour en Thaïlande.
Publié le 23 mars 2018 sur HotelsTrès bel Hôtel avec accès direct à la plage. L'hôtel facilite les déplacements des clients grace à un shuttle entre la plage et la réception de l'hôtel à cause de la déclivité du terrain et des nombreuses marches à monter. Un effort de propreté dans les détails pourrait être fait et comme je l'ai signalé à la réception, il serait bon de prévoir dans les grandes chambres "De Luxe" une petite table et deux sièges. Actuellement il n'y a pas moyen de s'asseoir si ce n'est sur le lit. La gentillesse du personnel est très appréciée.
Commentaires de Gestion de l’hôtel
26 mars 2018 par The Management, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 19 nov. 2016 sur Hotels
par un voyageur
Good view but old room
Publié le 2 août 2024 sur HotelsLocation is good. Check in time is 15:00 but room is ready 15:40. Every room have ocean view but old. Many things broke. We have to wait for maintenance after check in for 1 hours and cannot fix. Hotel upgraded to deluxe room. Deluxe room still old and something broke but acceptable.
Swimming pool is good.
Commentaires de Gestion de l’hôtel
2 août 2024 par Kitisak, Gestion de l’hôtel
Dear Khun Anukul,We are sorry to read that your expectation was not met 100% this time. Please know that all your points have been followed up and been addressed with concerned Managers and teams. Rest assures that we are all working hard to try to meet all guests' expectations, and we are all very passionate in our work. If we for any reasons cannot met all expectations, we try to find a solution during our guest stay. You are more than welcome to contact direct at the hotel for any further comments. Thank you again and we hope to see you back on your next visit to show our improvements. Sincerely Yours, Kitisak ChareewanAssistant Front Office Manager
par un voyageur
Publié le 3 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juin 2024 par Chokedee Yoosathit , Gestion de l’hôtel
Dear Khun Juthathip,Thank you for taking the time to share your stay feedback. We are delighted to hear that you were happy with overall stay. May I take this opportunity to thank you again for staying with us and we sincerely hope to have an opportunity to welcome you back. Sincerely yours, Chokedee Yoosathit Hotel Manager
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Hotels läge är inte lyckligt lyckat, många obekväma trappor eller använda hotellets skjuts till stranden.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par NA, Gestion de l’hôtel
Dear Wiktor,Many thanks for your recent online review we are glad that you spent your time to share the experience and improvement points where that need to be paid more attention and all the improvement points you mentioned will be reported to management immediately. I was delighted to read your constructive reviews, and may I thank you for your support.As a Centara branded property, our sole intention is to offer the highest levels of service and comfort we possibly can, May I end by saying we hope you have the opportunity to visit us in the very near future.Best regards,Management Team of Centara Q Resort Rayong
par un voyageur
Publié le 21 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par NA, Gestion de l’hôtel
Dear Rujiruk,I was delighted to read your review to stay. As a Centara brand property, our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad you enjoyed your stay.It was a great pleasure to learn that you enjoyed many aspects of the hotel facility. Your feedback have already been shared with our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation.I hope this is not your last visit to Centara Q Resort Rayong as nothing would give us greater pleasure than having the opportunity to welcome you again.Best regards,Kitisak ChareewanAsst. Front Office Manager
par un voyageur
Publié le 28 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par NA, Gestion de l’hôtel
Dear Shinji,I was delighted to read your review to stay. As a Centara brand property, our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad you enjoyed your stay.It was a great pleasure to learn that you enjoyed many aspects of the hotel facility. Your feedback have already been shared with our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation.I hope this is not your last visit to Centara Q Resort Rayong as nothing would give us greater pleasure than having the opportunity to welcome you again.Best regards,Kitisak ChareewanAsst. Front Office Manager
par un voyageur
First Timer in Rayong
Publié le 16 mars 2023 sur HotelsGreat resort,friendly staff and nice location the beach 200 meters from the hotel property .Quiet area great for a relaxing time. Nice little bar ( Dive Bar ) next to the resort and if you want make a quick trip into town hotel offers a free shuttle service .
Commentaires de Gestion de l’hôtel
26 févr. 2024 par NA, Gestion de l’hôtel
Dear Raymond,I was delighted to read your review to stay. As a Centara brand property, our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad you enjoyed your stay.It was a great pleasure to learn that you enjoyed many aspects of the hotel facility. Your feedback have already been shared with our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation.I hope this is not your last visit to Centara Q Resort Rayong as nothing would give us greater pleasure than having the opportunity to welcome you again.Best regards,Kitisak ChareewanAsst. Front Office Manager
par un voyageur
Publié le 14 mars 2023 sur Expedia
ห้องน้ำท่อตันระบายน้ำช้ามาก ฝนตกน้ำไหลเข้าห้อง การดูแลสภาพห้องไม่ดีเท่าที่ควร เหมือนจะมีพนักงานน้อยการบริการไม่ทั่วถึง
อาหารเช้าโอเคดี แต่ห้องอาหารเล็กไปหน่อย กันทางเข้าเกือบไม่เจอ
par un voyageur
Publié le 9 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par NA, Gestion de l’hôtel
Dear James,We are sorry to read that your expectation was not met 100% this time. All your points has been followed up and been addressed with concerned Managers and teams.Rest assures that we are all working hard to try to meet all guests expectations and we are all very passionate in our work. If we for any reasons cannot met all expectations we try to find a solution during our guest stay. You are more than welcome to contact direct at the hotel for any further comments. Thank you again and we hope to see you back on your next visit to show our improvements.Sincerely Yours,The Management
