Ratings based on 877 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jun. 25, 2024
Last minute stop and pleased with property for the price and ease.
Comment from Hotel Management
Jun. 27, 2024 by Guest Relations Management, Hotel Management
Hi Sheila,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
4 out of 5
by A traveller from Colorado Springs

Posted Jun. 15, 2024
Easy access decent room
Comment from Hotel Management
Jun. 18, 2024 by Manager, Hotel Management
Hello REGINALD,We appreciate your feedback on the accessibility and room quality during your stay with us. We strive to provide a comfortable experience for all our guests. Should you have any further comments or concerns, please feel free to reach out to our management team directly. Thank you for choosing our hotel.
5 out of 5
by A traveller

Posted May 24, 2024
It’s not high end but it’s a great nights sleep for the price. It’s clean and the staff is efficient and friendly.
Comment from Hotel Management
May 25, 2024 by Guest Relations Management, Hotel Management
Dear Tonya,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
4 out of 5
by A traveller

Posted Apr. 23, 2024
Very clear and comfortable. I will return when I am back in town.👌
Comment from Hotel Management
Apr. 23, 2024 by Guest Relations Management, Hotel Management
Hi Barbara,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you had a clear and comfortable experience with us. It is always our goal to provide a pleasant and enjoyable stay for our guests, and we are thrilled that we met your expectations.We truly appreciate your kind words and your intention to return when you're back in town. We look forward to welcoming you again and providing you with another exceptional stay. If there is anything we can assist you with in the future, please do not hesitate to let us know.Thank you for choosing our hotel, and we can't wait to have the opportunity to serve you again.
5 out of 5
by A traveller

Posted Mar. 31, 2024 on Expedia
Love this hotel we stay here every year when we visit.
Comment from Hotel Management
Apr. 2, 2024 by Guest Relations Management, Hotel Management
Hi Wendy,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
5 out of 5
by A traveller

Posted Mar. 29, 2024 on Hotels
Comment from Hotel Management
Apr. 2, 2024 by Manager, Hotel Management
Hello DENNIS,We are glad to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back in the future.
5 out of 5
by A traveller

Posted Mar. 29, 2024 on Expedia
Comment from Hotel Management
Apr. 19, 2024 by Guest Relations Management, Hotel Management
Hi David,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
3 out of 5
by A traveller

Posted Mar. 25, 2024 on Expedia
Out dated and next to a construction zone.
Comment from Hotel Management
Mar. 28, 2024 by Guest Relations Management, Hotel Management
Hi James,We apologize for the inconvenience and dissatisfaction you experienced during your stay at our hotel. We understand that outdated facilities and proximity to a construction zone can have a negative impact on your overall experience, and we regret that we did not meet your expectations in these areas.We strive to provide a comfortable and pleasant environment for our guests. Your feedback is important to us, and we will take it into consideration as we plan for future renovations and improvements.We understand that the nearby construction zone may have caused disturbances during your stay, and we apologize for any inconvenience caused by the noise or other related issues. Unfortunately, construction activities are often beyond our control, but we will review our communication with guests regarding such situations to ensure that expectations are properly managed.We appreciate your feedback, as it helps us identify areas for improvement. If there is anything else we can assist you with or if you have any additional comments, please feel free to let us know. Your satisfaction is important to us, and we hope you will consider giving us another chance in the future to provide you with an improved experience
4 out of 5
by A traveller

So-so place to stay.

Posted Mar. 24, 2024 on Hotels
Old, no frills place to stay. Just ok.
Comment from Hotel Management
Mar. 27, 2024 by Manager, Hotel Management
Dear Guest,We appreciate your feedback and regret to hear that your experience did not meet your expectations. We strive to provide a comfortable stay for all our guests and are continuously working to improve our amenities. If you have any specific concerns, please feel free to reach out to our management team for further assistance.
1 out of 5
by A traveller

Posted Mar. 24, 2024 on Expedia
Reserved based on the images presented on expedia and thier website. Many rooms about 100 yards away and full of illegals. Was far away feom main model and felt unsafe and worried about ny car belongings.
Comment from Hotel Management
Mar. 27, 2024 by Manager, Hotel Management
Hello Jim, We're sorry to hear about your experience. Guest safety is our top priority, and we encourage guests to reach out to our management team if any concerns arise during their stay. We appreciate your feedback as it helps us improve our services.