Ratings based on 921 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 20, 2024 on Hotels
Comfortable bed, quiet night.
Comment from Hotel Management
Aug. 22, 2024 by Manager, Hotel Management
Dear Guest,We are pleased to hear that you found our beds comfortable and enjoyed a peaceful night's rest during your stay with us. Should you have any further feedback or wish to share more about your experience, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back soon.
by A traveller
Posted Aug. 13, 2024 on Hotels
Comment from Hotel Management
Aug. 14, 2024 by Manager, Hotel Management
Hello Kristen, We're sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us directly with any specific feedback so we can address any concerns you may have had. We value your input and hope to have the opportunity to welcome you back in the future.
by A traveller
Posted Aug. 12, 2024 on Expedia
Comment from Hotel Management
Aug. 16, 2024 by Manager, Hotel Management
Hello Arley,We are amused to hear that you had a wonderful experience at our hotel! If you have any further feedback to share, please don't hesitate to contact us. Your satisfaction is our top priority.
by A traveller
Posted Aug. 9, 2024 on Hotels
Comment from Hotel Management
Aug. 9, 2024 by Manager, Hotel Management
Dear Guest,We're thrilled to hear you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.
by A traveller
Worked fine
Posted Aug. 9, 2024 on HotelsI liked having a separate couch from bed but only a queen bed. The place wasvfine. Not super not bad. Breakfast fine. Rugs bothered me a bit.
Comment from Hotel Management
Aug. 9, 2024 by Manager, Hotel Management
Hello Jackie,We're glad to hear you appreciated the separate couch in your room. We appreciate your feedback on the size of the bed and breakfast experience. Please note your comments about the rugs for future improvements.
by A traveller
Posted Aug. 7, 2024 on Hotels
It was ok, i wasnt there much. Ut the only issue i had was you c9mputer system kept freezing up on the girl at check in and i had originally asked for a bottom floor room, she said i had one reserved. But when i came back to check in it was a 3rd floor room, im partially disabled, thankfully you had an elevator or id have had to go stay somewhere else.
Comment from Hotel Management
Aug. 9, 2024 by Manager, Hotel Management
Hello Donna,We apologize for any inconvenience you experienced during check-in. Our team is constantly working to improve our services. We appreciate your feedback and will address the computer system issue. We hope you still enjoyed your stay with us and that you had a comfortable room despite the floor mix-up.
by A traveller
Posted Jul. 31, 2024 on Expedia
A lot of stains on the carpet and the pull out couch mattress was stained and gross. Unfortunately my granddaughter had to sleep on it!
Comment from Hotel Management
Aug. 3, 2024 by Manager, Hotel Management
Hello Sharon, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our housekeeping team is addressing the carpet and couch mattress to ensure this does not happen in the future. Your satisfaction is important to us, and we hope to welcome you back for an improved experience.
by A traveller
Simple accommodations
Posted Jul. 29, 2024 on HotelsGreat for what we needed, a place to sleep and enjoy the hot tub after a long day of sight seeing. The bed & pillows were very firm and comfortable. There is a dog boarding place next door and the dogs start barking at 7 am BUT you can only hear them if your room window is open. The room was not completely sound proof as we could hear people in the hallway and above us. The staff was super friendly and helpful!
Comment from Hotel Management
Jul. 31, 2024 by Manager, Hotel Management
Dear Guest,We are delighted to hear that you found our hotel suitable for your needs and enjoyed our comfortable beds and hot tub. We thank you for acknowledging our friendly staff. Should you have further concerns about noise, our team would be more than happy to assist you in finding a quieter room for your next stay.
by A traveller
Posted Jul. 29, 2024 on Expedia
The beds were clean but that was all. The front desk said our payment did not go through and made us pay again but then gave a receipt showing nothing due or paid. When asked why it didn’t show any pricing we were told that’s how all receipts look. No one on side to discuss with and were directed to email our concerns.
Comment from Hotel Management
Jul. 30, 2024 by Manager, Hotel Management
Hello Jessica, We appreciate you taking the time to share your feedback with us. Rest assured that we have taken note of your experience and will address it accordingly to ensure better service for our future guests. If you require further assistance, please feel free to contact our management directly. Your satisfaction is our priority.
by A traveller
Posted Jul. 29, 2024 on Expedia
Staff was great!
Comment from Hotel Management
Aug. 10, 2024 by Manager, Hotel Management
Hello Sheryl,We are delighted to hear that you had a positive experience with our staff during your stay. Your feedback is greatly appreciated as we strive to provide excellent service to all our guests. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us!
