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elaya hotel kleve

4.0 star property
4-star hotel perfect for exploring Kleve

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Breakfast and dinner served, international cuisine
Lobby lounge
Reception
Breakfast and dinner served, international cuisine
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

Map
Bensdorpstr 3, Kleve, NW, 47533
  • Kleve Zoo
    ‪12 min walk‬
  • Kleve Historical Gardens
    ‪16 min walk‬
  • The Schwanenburg
    ‪5 min drive‬
  • Weeze (NRN)
    ‪29 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About the area

Kleve

Heart of Kleve.You'll find Kleve Zoo and Kleve Historical Gardens within 2 miles (3 km) of this hotel. Museum Kurhaus and Kleve Forest Garden are also within 2 miles (3 km).

What's nearby

  • Kleve Zoo - 12 min walk - 1.1 km
  • Kleve Historical Gardens - 16 min walk - 1.3 km
  • Kleve Forest Garden - 17 min walk - 1.5 km
  • The Schwanenburg - 5 min drive - 3.2 km
  • Reichswald Forest War Cemetery - 9 min drive - 8.7 km

Getting around

  • Kleve Station - 7 min drive
  • Weeze (NRN) - 29 min drive

Restaurants

  • ‪China Palast - ‬9 min walk
  • ‪Tijuana - ‬4 min drive
  • ‪L'Osteria Kleve - ‬18 min walk
  • ‪Altes Landhaus im Forstgarten - ‬15 min walk
  • ‪Vitello - ‬19 min walk

About this property

elaya hotel kleve

4-star hotel perfect for exploring Kleve
Elaya hotel kleve offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1615 square feet (150 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly elaya hotel kleve. For a fee, parking is available.

This 4-star Kleve hotel is smoke free.

  • 110 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1615 sq ft of conference space
  • 150 sq m of conference space
  • Built in 2013
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Elaya hotel kleve offers 110 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

Languages

Dutch, English, German, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heated floor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 15 per night
  • Rollaway beds are available for an additional fee
  • Facilities fee: EUR 6 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Rilano Cleve City
Rilano Cleve City Kleve
Rilano Hotel Cleve City
Rilano Hotel Cleve City Kleve

elaya hotel kleve Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 156 out of 357 reviews
Rating 8 - Good. 143 out of 357 reviews
Rating 6 - Okay. 46 out of 357 reviews
Rating 4 - Poor. 7 out of 357 reviews
Rating 2 - Terrible. 5 out of 357 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Germany. Loved my stay here
Stayed 3 nights in Nov 2024

10/10 Excellent

Pavol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location
Everything was nice but direction on hotels.com is incorrect. It took me 3 km away, which was very confusing
Stayed 1 night in Oct 2024

10/10 Excellent

Nariman, Caledon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Oct 2024

6/10 Okay

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our key card allowed us into our room, but we soon discovered there was no power in the room so nothing worked. The desk attendant moved quickly to pack and move us to another room on another floor. For two people on a queen bed in the new room there was only one single comforter that we shared. I would stay here again, but now we know what to verify.
Stayed 1 night in Aug 2024

8/10 Good

anthony

Stayed 1 night in Jun 2024

8/10 Good

Clare

Liked: Cleanliness, property conditions & facilities, room comfort
4 night stay - take own drinking water!
Overall impressions of the hotel had the wow factor. The check in was straight forward, although the staff could have learned a smile! The room was really nice although no tea/coffee facilities. We were given 1 small carton of water. There was an event going on in the restaurant/bar area on the Thursday evening so we weren't able to go to the bar area, we were stopped by the front of house going through to buy water which was frustrating. I needed to take tablets too! When we mentioned this to the lady at the bar on Saturday evening, she gave us a bottle of water on the house but was surprised that we weren't given drinking water each night of our stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice hotel to stay in, next time I am booking one of the top floor rooms. Within walking distance to most places.
Stayed 3 nights in May 2024

10/10 Excellent

Leiandros

Prompt
Stayed 4 nights in May 2024

8/10 Good

Hua

Travelled with family
Liked: Cleanliness, staff & service
The breakfast is very good.
Stayed 1 night in Apr 2024

10/10 Excellent

Oladipo

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t ask for more.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Kleve
Great spot in Kleve, convenient to walk to the shops, bars and restaurants with reasonable paid parking below (15 Euro/night). Comfortable rooms.
Stayed 3 nights in Feb 2024

8/10 Good

Mubashir

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Joerg

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Feeling and looking sad
Stay most years as family in the town but sad to watch it deteriorate as it’s in a great position with some nice views Still have curtains off walls tv not working and reception said they’d sort it but didn’t/couldnt but no communication explanation etc Bars and food around are plentiful locally buffet breakfast has shrunk but nice enough choice
Stayed 2 nights in Nov 2023

10/10 Excellent

HECTOR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel very well in place. Clean and all its personnel at your disposal when needed. I'll back for sure.
Stayed 2 nights in Nov 2023

2/10 Terrible

Ahmed

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The shower was right in front of the bed which gives no privacy at all. The receptionists are really rude and unprofessional and unhelpful.
Stayed 3 nights in Jul 2023

8/10 Good

Asteir, Bonn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
First time to stay here for a night, and would definitely recommend. The friendly staff informed us on our check-in that it’s live jazz night and it could be a little loud in the evening. But hey, it’s indeed a beautiful “noise” we could enjoy from our balcony. :)
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel N.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly large space for a hotel in a small European town. Quiet and charming, and very conveniently located for visiting local customers on business.
Stayed 1 night in May 2023

8/10 Good

monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Jaap

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nvt
Stayed 1 night in Jan 2023

8/10 Good

lisa

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great staff good value in the middle of refurb
Standard room using Tesco vouchers as before but nets in bad condition numerous holes and tears receptionist Max upgraded us and had lovely room although hotel is being updated there are still elements that need to be addressed for guests Sauna is good needs to be booked an hour in advance but no water provided in bottles by which time it’s too late to go and ask A few extra items in reception as only had one toothbrush left for us but all staff are very efficient and friendly Good prices on food and beverages and Pascal on the bar very happy to make a cocktail he’d never made before Will always go back and look forward to the finished upgrade of Rilano
Stayed 3 nights in Oct 2022

10/10 Excellent

Parry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancy hotel
We checked in after hours, and that was a little bit tricky. There's no one at reception after 10 o'clock at night, but the people that helped us on the phone were super helpful. There's an underground parking garage that you have to pay for, but it's really nice and convenient. The room was great and spacious And we liked that there was a little fridge as well.
Stayed 1 night in Jun 2022

8/10 Good

Humayun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good. Staff is very good. The room design is somewhat strange they have gone through the effort of making an open plan bathroom which means there is shower cubicle, and toilet cubicle whereas the sink basin is attached to the desk in the room. When you are sharing room with family then this can be extremely awkward. I this this is silly. Secondly there was a £15 charge for parking overnight I wasn’t informed of when booking the room.
Stayed 2 nights in May 2022

8/10 Good

Maya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021