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Silvretta Parkhotel

4.0 star property
Family-friendly ski hotel with 2 restaurants

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Photo gallery for Silvretta Parkhotel

Front of property - evening/night
Family Room
2 restaurants, lunch served
Reception
Piano bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Landstrasse 190, Klosters-Serneus, GR, 7250
  • Place, Ski Lift Klosters - Gotschnagrat
    ‪6 min walk‬
  • Place, Klosters-Gotschnagrat Gondola
    ‪6 min walk‬
  • Place, Ski Lift Selfranga
    ‪8 min walk‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Suite

Exclusive Suite

Exclusive Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

About the area

Klosters-Serneus

Skiing getaway.Your stay at this Klosters-Serneus hotel places you within a 10-minute walk of Klosters-Gotschnagrat Gondola and Ski Lift Klosters - Gotschnagrat. Also, Ski Lift Selfranga is within half a mile (1 km) and Klosters-Madrisa Gondola is within 2 miles (3 km).

What's nearby

  • Ski Lift Klosters - Gotschnagrat - 6 min walk - 0.6 km
  • Klosters-Gotschnagrat Gondola - 6 min walk - 0.6 km
  • Ski Lift Selfranga - 8 min walk - 0.7 km
  • Klosters Golf Club - 11 min walk - 0.9 km
  • Klosters-Madrisa Gondola - 6 min drive - 2.4 km

Getting around

  • Klosters Platz Station - 6 min walk
  • Zurich Airport (ZRH) - 114 min drive

Restaurants

  • ‪Restaurant Strandbad - ‬12 min drive
  • ‪La Muña - ‬11 min drive
  • ‪Nuts & Co Bar - ‬11 min drive
  • ‪Wynegg Restaurant / Hotel - ‬2 min walk
  • ‪Alp Garfiun - ‬12 min drive

About this property

Silvretta Parkhotel

Family-friendly ski hotel with 2 restaurants
Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage, skiing lessons, and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a coffee shop/café. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an indoor pool, an outdoor tennis court, and a sauna. Parking is available for a fee.

This 4-star Klosters-Serneus hotel is smoke free.

  • 84 guestrooms or units
  • 5 levels
  • 4 buildings
  • 2 dining venues
  • 2583 sq ft of conference space
  • 240 sq m of conference space
  • Built in 1991
  • Full breakfast (free)
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Silvretta Parkhotel offers 84 accommodations with fireplaces and minibars. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Klosters-Serneus hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Beauty & Wellness has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 18 per night)
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle (surcharge)
  • Self parking on site (CHF 10 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Fireplace
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 07 and May 29.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 65.0 per day.
  • Cribs (infant beds) are available for CHF 35.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 10 per day (in/out privileges)
  • Nearby parking fee: CHF 18 per night
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 35.0 per stay
  • Rollaway bed fee: CHF 65.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Silvretta Parkhotel Hotel Klosters-Serneus
Silvretta Parkhotel Klosters-Serneus
Silvretta Parkhotel Hotel
Silvretta Parkhotel
Silvretta Parkhotel Hotel
Silvretta Parkhotel Klosters-Serneus
Silvretta Parkhotel Hotel Klosters-Serneus

Silvretta Parkhotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 48 reviews
Rating 8 - Good. 20 out of 48 reviews
Rating 6 - Okay. 9 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and excellent dining Beautiful city
Stayed 3 nights in Mar 2025

6/10 Okay

Palle

Stayed 7 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

David

Stayed 10 nights in Dec 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and beautiful location right next to a rushing stream. Clearly an older weathered property but everything in good working order. The street passing in front was completely dug up but no one working on it during our stay. Immediately adjacent to a great walking/biking path following the rushing stream into an Alpine valley with massive mountains on either side. Easy walk into the small town.
Stayed 1 night in Jun 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service
Lovely hotel in a great location. Rooms spa just. Overall very clean and well run. Staff are very friendly. Only complaint, 20chf charge per night to use secure parking which was not notified beforehand.
Stayed 2 nights in Jun 2023

8/10 Good

Ciaran

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Welcoming

Lovely hotel staff, very welcoming and accomodating. Good location and cosy hotel.
Stayed 7 nights in Mar 2023

10/10 Excellent

Suchada, APO AE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for snowboarding. Very close to the cable cars!
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klosters is a lovely little town and the hotel is centrally located. We were disappointed on our arrival that there was no car parking available at the hotel and no one to help us and it was snowing heavily. "Parking Available" is advertised on hotels.com however it is not free outside the hotel and not listed until the fine print. Likewise it is listed this hotel offers a kids club- and not until the fine print is it explained there is (a huge cost). Breakfast buffet is good- children's ski school and lift also close.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Ok hotel but dated

The hotel has good facilities but needs renovation. Close to ski lift, 5mins walk. Breakfast was ok.
Stayed 2 nights in Mar 2018

6/10 Okay

Richard, London, UK

Liked: Staff & service
Disliked: Property conditions & facilities

Room was not really four-star quality

The Silvretta has several points in its favour - the staff are lovely, the location is very convenient, and the food and drink were consistently good. But we were disappointed in the quality of our room, which was small and poorly laid out; the furniture and decoration were cheap-looking and dated. We found unsightly dangling electricity cables, wardrobe doors that couldn't be opened without them hitting the bed, a collapsing shower curtain, and on occasion an unpleasant smell from the sink drain. Klosters is a very expensive place to stay, and these things - minor issues in themselves - made us feel we weren't getting good value for money. I wouldn't rule out staying at the Silvretta again, but only if I could find a deal that involved paying three-star prices, rather than four-star prices.

8/10 Good

Peter

Travelled with partner
Liked: Amenities
Alles top top
Stayed 1 night in Aug 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel

Das einzige was mich gestört hat, war die doch sehr laute Lüftung im Badezimmer die los ging sobald man das Licht einschaltete. Aber sonst war wirklich alles perfekt. Wenn wir wieder auf Klosters kommen sollten, dann ganz sicher wieder in dieses Hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War tip top
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Not there anymore

I got room from the first floor. No views, room was spacious but that was the only positive thing to say. They need to start updating the the rooms and hotel. Every time I walked into the room, the hallway (next to kitchen) had uncomfortable smell. Breakfast was a nice surprise.
Stayed 1 night in Mar 2025

10/10 Excellent

Susanna

Stayed 4 nights in Feb 2025

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran sitio para ir en navidades con familia

Hotel muy bien ubicado, con un servicio de amabilidad exquisita y muchas facilidades. Sitio idílico. Estancia fantástica. Desayuno muy bueno y completo.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, gutes Restaurant und tolles Frühstück
Stayed 2 nights in Mar 2024

8/10 Good

Marcel

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Murat

Stayed 1 night in Jul 2023

8/10 Good

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

René

Stayed 1 night in May 2022

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alp-style hotel with a modern-room twist.

Great alp-style hotel with a modern twist on the rooms. Perfectly located by the river in the village on a 5-minute walk from the ski cable car. Also just next to the cross-country skiing trail. Top-class breakfast with a designated omelette cook (and perhaps the most perfectly fried bacon I have ever had). They are also equipped with a nice spa including swimmingpool, jacuzzi and sauna. Parking included.
Stayed 3 nights in Mar 2022