Ratings based on 404 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 23, 2024 on Hotels
Comment from Hotel Management
Nov. 12, 2024 by AC, OPS, Hotel Management
Thank you for the amazing 10/10 rating! We’re so happy to hear you had a fantastic stay. Your feedback means a lot to us, and we can't wait to welcome you back for another great experience. See you next time!
by A traveller
Posted Oct. 20, 2024 on Hotels
Comment from Hotel Management
Nov. 12, 2024 by AC, OPS, Hotel Management
Thank you so much for the perfect 10 out of 10 rating! We're thrilled to hear you had such a great experience, and we truly appreciate your feedback. We hope to welcome you back soon for another fantastic stay!
by A traveller
Posted Oct. 14, 2024 on Expedia
Really great hotel! Modern, clean, convenient!
Comment from Hotel Management
Oct. 15, 2024 by -GM, Hotel Management
Thank you for the wonderful feedback! We’re so glad to hear you enjoyed our modern amenities and convenient location. We look forward to welcoming you back soon!
by A traveller
Posted Oct. 13, 2024 on Expedia
Comment from Hotel Management
Oct. 15, 2024 by -GM, Hotel Management
Thank you so much for the fantastic review! We’re delighted to hear you had such a great experience at Aloft Knoxville West. Your feedback means a lot to us, and we can't wait to welcome you back on your next visit!
by A traveller
Posted Oct. 12, 2024 on Expedia
Awesome hotel
Comment from Hotel Management
Oct. 15, 2024 by -GM, Hotel Management
Thank you for your kind words! We're thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon!
by A traveller
Posted Oct. 11, 2024 on Expedia
Room was ok but cleaning could be way better. Shower didn't close properly and hot water didn't last very long.
Comment from Hotel Management
Oct. 12, 2024 by OPS, Hotel Management
Thank you for your feedback. We’re glad to hear that the room met your needs, but we sincerely apologize for the issues you encountered with cleaning and the shower. Your comfort is our priority, and we’ll be addressing the shower’s door and the hot water issue with our maintenance team to ensure these are resolved. We appreciate you bringing this to our attention, and we hope to welcome you back for an improved experience.
by A traveller
Posted Oct. 1, 2024 on Hotels
Great stay... we will return.
Comment from Hotel Management
Oct. 12, 2024 by OPS, Hotel Management
Thank you for your feedback! We’re so happy to hear you had a great stay and that you plan to return. We can’t wait to welcome you back for another fantastic visit!
by A traveller
Posted Sep. 23, 2024 on Hotels
Great, friendly staff. Very cute and stylish hotel right off the highway near lots of shops/dining in a drivable distance!
Comment from Hotel Management
Oct. 12, 2024 by OPS, Hotel Management
Thank you for your feedback! We're so glad to hear that you enjoyed our friendly staff and found our hotel cute and stylish. Our location is indeed convenient for shopping and dining, and we’re happy you had easy access to everything! We look forward to welcoming you back soon for another great stay!
by A traveller
Posted Sep. 21, 2024 on Hotels
Comment from Hotel Management
Oct. 12, 2024 by OPS, Hotel Management
Thank you for your 8 out of 10 review! We’re glad to hear you had a positive experience with us. If there's anything specific, we can improve on for your next stay, please don't hesitate to let us know. We look forward to welcoming you back soon!
by A traveller
Posted Sep. 20, 2024 on Expedia
Comment from Hotel Management
Oct. 12, 2024 by OPS, Hotel Management
Thank you so much for your 5 out of 5 review! We’re thrilled to hear you had a great experience with us. Your feedback means a lot, and we look forward to welcoming you back for another fantastic stay!
