Note fondée sur 1 488 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 nov. 2022 sur Expedia
Il y avait grands cheveux noirs dans le bain..,,,
Il y avait de grandes traces noires sur les murs dans la chambre. Besoin de peinture et urgent.
Tout le personnel était excellent… et le petit déjeuner aussi….
Commentaires de Gestion de l’hôtel
2 nov. 2022 par General Manager, Gestion de l’hôtel
Dear Carole,What you have described does not match our high standards, and we apologize that your room was not adequately prepared upon arrival. We will have housekeeping review your comments, but we are pleased our staff provided you with warm hospitality and a tasty breakfast. We hope to see you again should you return to Knoxville in the future.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Great stay
Commentaires de Gestion de l’hôtel
28 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Cynthia,Thank you for your review! We're thrilled you had an excellent stay at Baymont by Wyndham Knoxville/Cedar Bluff, and we look forward to welcoming you back soon for more stellar visits!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Dirty Halls Was meet a the front door by 3 LARGE dogs. But I had to initial No Pets? I do not wish to stay on a room that dogs have slept in!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Rita,Thank you for being our guest and sharing your valuable feedback. Please know we pride ourselves on our spotless accommodations and apologize that this wasn't your experience. We hope to have another opportunity to welcome you back and impress you further.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Bed was comfortable and clean, as was our room and towels. Hallway carpets on all floors are in need of cleaning. They look grungy and tired. Lobby is clean and spacious. Breakfast well prepared and presented by cheerful attendant.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Mary,Thank you for your feedback. I'm glad you enjoyed the comfort and cleanliness of your room and towels, as well as the well-prepared breakfast and friendly service. We appreciate your input regarding the hallway carpets, and we're actively working on improvements to enhance the guest experience. We hope to welcome you back soon!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Dirty
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Suzan,Thank you for your feedback. We're disappointed to hear that cleanliness fell short during your stay. Your experience is important to us, and we will address this issue to ensure improved standards on your future visits.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Good hotel. Quiet and clean. Good staff. Property is a bit dated.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Kurt,Thank you for your perfect rating! Our team will be thrilled to know they left a memorable impression on you, and we appreciate you mentioning our peaceful atmosphere and impeccable facilities. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Check in and check out was extremely easy and quick, hotel and room was very nice and updated and very clean, HIGHLY recommend
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Brandon,It was a pleasure welcoming you to Baymont by Wyndham Knoxville/Cedar Bluff. We're delighted to hear you had a positive experience and appreciated our efficient check-in and check-out process, as well as our clean and updated accommodations. Thank you so much for sharing your kind words and recommendation, and we hope to have the opportunity to host your next visit to the area.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
par un voyageur
Great Place!
Publié le 23 sept. 2024 sur HotelsGreat place! Polite and friendly staff!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jonathon,Thank you for your kind words! We’re delighted you had a great experience and enjoyed our polite and friendly staff. We look forward to welcoming you back soon for another fantastic stay.
