Note fondée sur 804 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de South San Francisc
Publié le 3 oct. 2024 sur Expedia
We read reviews so thought it was decent. It was not. There was pee and gross stuff around the toilet and smelled like pee badly. There was multiple areas that had caked up dirt and stuff. The bed was hard, the sheets not soft and had nobs. Carpet not clean. The couch legs were tipped out and literally not safe, old dirty thin couch. Yuck. Please dont stay here.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Cassidy Drew, Gestion de l’hôtel
Tammie,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites East. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with housekeeping to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
par un voyageur
Publié le 28 sept. 2024
The staff was very friendly, from the receptionist (whose parents used to live near my address), to the cleaning individual and the breakfast area worker. I would recommend this facility.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Cassidy Drew, Gestion de l’hôtel
John,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites East. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
par un voyageur de elk grove
Publié le 21 sept. 2024 sur Expedia
Originally thought it was out of the way but it ended up being a perfect location with some dining options and easy access to I40
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Cassidy Drew, Gestion de l’hôtel
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Cassidy Drew, Gestion de l’hôtel
Nicole,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites East and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Cassidy Drew, Gestion de l’hôtel
Osman,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Cassidy Drew, Gestion de l’hôtel
Sean,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites East. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
par un voyageur
Publié le 22 août 2024 sur Expedia
Staff offered great service and was friendly. Room was clean. Looked like they have been working on some updates. Great breakfast. Restaurant in walking distance
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Cassidy Drew, Gestion de l’hôtel
Jennifer,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites East and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.
par un voyageur
Publié le 19 août 2024 sur Hotels
All was acceptable the bathroom hand held shower had a leak in it and did not have a holder for it, which made it
a little awkward to use
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Cassidy Drew, Gestion de l’hôtel
Harold,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites East. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Cassidy Drew, Gestion de l’hôtel
James, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
par un voyageur
Publié le 12 août 2024 sur Expedia
The staff at this hotel was outstanding. Friendly, and overall very helpful. We had the breakfast and it was very good. It was a simple spread that was done very well. The woman that staffed the area was outstanding. She truly cared about her job and demonstrated that by keeping the area clean and refilling any items that ran low.
Commentaires de Gestion de l’hôtel
15 août 2024 par Cassidy Drew, Gestion de l’hôtel
Sean,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites East. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
