Note fondée sur 913 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
3,6 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur de KOSCIUSKO

Publié le 3 janv. 2025
Front desk lady was RUDE. Area was unsafe. I was confronted by another guest who tried to take my bag! The bathroom had hair all over it and the AC was barely running. Front desk was NO HELP.
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Keyur Patel, Gestion de l’hôtel
Dear Sara Beth,On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
3 sur 5
par un voyageur

Rude front desk lady

Publié le 15 oct. 2024 sur Hotels
The lady at the desk who checked in my fiance and I was very rude.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Keyur Patel, Gestion de l’hôtel
Dear Courtney,We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
5 sur 5
par un voyageur

Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Management , Gestion de l’hôtel
Dear Maria,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next
3 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Management , Gestion de l’hôtel
Dear Linda,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next
5 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Management , Gestion de l’hôtel
Dear Joann,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next
4 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Management , Gestion de l’hôtel
Dear Tony,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next
5 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Management , Gestion de l’hôtel
Dear Miranda,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next
5 sur 5
par un voyageur

Publié le 10 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Keyur Patel, Gestion de l’hôtel
Dear Miranda,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next
5 sur 5
par un voyageur

Publié le 10 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Keyur Patel, Gestion de l’hôtel
Dear Miranda,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next
4 sur 5
par un voyageur

Publié le 9 oct. 2024 sur Expedia
Good breakfast, nice pool, friendly staff at front desk.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Keyur Patel, Gestion de l’hôtel
Dear Arthur, Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you.