Note fondée sur 67 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
3,3 Propreté de la chambre
3,4 Service et personnel
3,5 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 15 août 2024 sur Hotels
Property and room were clean and the staff were very helpful.
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Paul,Thank you for your kind words! We’re thrilled to hear that you found our property and rooms clean and that our staff were helpful. Your comments indicate that we're meeting our goal of serving our guests well. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager
4 sur 5
par un voyageur

Publié le 10 août 2024 sur Expedia
Great price. Close to I75. Pet-friendly so ground floor room was great. Continental breakfast was meager but didnt matter to us. Clean and convenient!
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jennifer,Thank you for your feedback. We’re glad you found our location convenient and appreciated our pet-friendly policy. It’s great to hear that the cleanliness and value met your expectations. We’ll keep your comments about the breakfast in mind for future improvements. We look forward to your next visit!Sincerely, Hotel Manager
3 sur 5
par un voyageur

Publié le 5 août 2024 sur Hotels
Ok hotel; adequate for one night stay. Arrived an hour early for. Check-in and was charged an extra $15 which was ticky-tacky, which other hotels have been more then happy waive. I will not be using this hotel again.
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We regret that the early check-in fee impacted your stay. We will take your comments into consideration as we work to enhance our guest experience. We hope you might give us another chance in the future.Sincerely, Hotel Manager
4 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your rating! We're glad to hear that you had a positive experience during your stay and would rate it 8 out of 10. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
3 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Alexis,Thank you for providing a rating for your experience. We appreciate your feedback and would love to know more about your stay to better understand how we can improve and meet your expectations. If there are any specific areas where we fell short, please let us know so that we can address them accordingly. We hope to see you again soon.Sincerely, Hotel Manager
3 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jennifer,Thanks for your visit to our hotel. Please say more about your stay, if we missed any mark in hospitality, looking at the rating of only 6-star. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon.Sincerely, Hotel Manager
2 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Expedia
My momma told me if you have nothing good to say then don't say nothing at all.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Simon,Thank you for your feedback. We’re sorry to hear your experience did not meet expectations. We strive to improve and would appreciate any additional details you can provide to help us address your concerns. We hope you’ll consider staying with us again for a better experience.Sincerely, Hotel Manager
5 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd be delighted to have the opportunity to host you once more.Sincerely, Hotel Manager
1 sur 5
par un voyageur

Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager
2 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Expedia
Dirty bathroom, dirty sink area, dirty floors.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Paul,We apologize for the cleanliness issues you encountered in the bathroom, sink area, and floors. This is not the standard we strive for, and we will address these concerns promptly to ensure a better experience for our guests. Thank you for bringing this to our attention. We hope to welcome you again soon.Sincerely, Hotel Manager