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Embassy Suites by Hilton Knoxville Downtown

4.0 star property
4-star hotel near University of Tennessee

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Photo gallery for Embassy Suites by Hilton Knoxville Downtown

Exterior
Room, 2 Bedrooms, City View
Lobby
Seasonal outdoor pool
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
507 South Gay St, Knoxville, TN, 37902
  • Market Square
    ‪1 min walk‬
  • Knoxville Convention Center
    ‪7 min walk‬
  • University of Tennessee
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2-Room)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed (2-Room)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (2-Room)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds (2-Room)

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout drapes

Suite, Multiple Beds, Accessible (Hearing)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Hearing)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, City View

Room, 2 Bedrooms, City View

Room, 2 Bedrooms, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Hearing)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the area

Knoxville

Downtown Knoxville stay.Within a 15-minute walk of this Downtown Knoxville hotel, you'll find University of Tennessee and Knoxville Convention Center. Charles Krutch Park and Tennessee Theatre are also within half a mile (1 km).

What's nearby

  • Tennessee Theatre - 1 min walk - 0.1 km
  • Market Square - 1 min walk - 0.1 km
  • Knoxville Convention Center - 7 min walk - 0.6 km
  • University of Tennessee - 13 min walk - 1.1 km
  • Neyland Stadium - 2 min drive - 2.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Stock & Barrel - ‬3 min walk
  • ‪Downtown Grill & Brewery - ‬2 min walk
  • ‪J.C. Holdway - ‬3 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬1 min walk
  • ‪Coffee & Chocolate - ‬1 min walk

About this property

Embassy Suites by Hilton Knoxville Downtown

4-star hotel near University of Tennessee
Embassy Suites by Hilton Knoxville Downtown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 4588 square feet (426 square meters) and includes conference space. Spa services, multilingual staff, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Knoxville Downtown. For a fee, parking is available.

This 4-star Knoxville hotel is smoke free.

  • 177 guestrooms or units
  • 3 dining venues
  • Meeting rooms
  • 4588 sq ft of conference space
  • 426 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Embassy Suites by Hilton Knoxville Downtown offers 177 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Spanish

Similar properties

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Hyatt Place Knoxville Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
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The price is CA $220
CA $261 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Knoxville Downtown Hotel
Embassy Suites Hilton Knoxville Downtown
Hotel Embassy Suites by Hilton Knoxville Downtown Knoxville
Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
Hotel Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites by Hilton Knoxville Downtown Hotel
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville

Embassy Suites by Hilton Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 531 out of 668 reviews
Rating 8 - Good. 85 out of 668 reviews
Rating 6 - Okay. 26 out of 668 reviews
Rating 4 - Poor. 10 out of 668 reviews
Rating 2 - Terrible. 16 out of 668 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful hotel with a very nice evening reception and breakfast. Clean and modern. We loved it.
Stayed 1 night in Jan 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

kevin

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Property in excellent shape and easy check in although the front desk person ( lady @ Sat 1/4/25 @ 4pm) - put the incorrect room number on our key sleeve. The breakfast was average compared to other Embassy Suites.
Stayed 1 night in Jan 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Amenities
My favorite hotel I’ve ever stayed in!
Stayed 1 night in Jan 2025

10/10 Excellent

Chelsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

couldn't sign up for frequent stay hum?

The service was excellent. Breakfast was amazing and the help there was exceptional. Five stars all the way. Thank you so much.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location!

Great location lots to walk around and see downtown. Bars, restaurants and shops were nice as we didn’t know what to expect downtown.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff East check in
Stayed 1 night in Dec 2024

10/10 Excellent

Virginia

Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an amazing time staying here. It was so clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Roderick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Amazing stay! Cameron was welcoming and helpful during my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room and hotel was beautifully decorated. Only complaint was the breakfast was not that great. Coffee was cold and food was just ok.
Stayed 1 night in Nov 2024

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel and the location. The walkability to shopping and dining was great. The hotel was very stylish and cool. The rooftop bar was fun with great drinks and all the games on the televisions. Great time.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Nov 2024