Note fondée sur 881 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de LOWELL
Publié le 20 nov. 2024
Commentaires de Gestion de l’hôtel
20 nov. 2024 par Avery Hicks, General Manager, Gestion de l’hôtel
Thank you for taking the time to share your review. We are thrilled to hear you found your stay enjoyable. We truly hope you will choose to stay with us again anytime you find yourself in the Knoxville area.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Average. No daily room cleaning and re-supply.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Avery Hicks, General Manager, Gestion de l’hôtel
Thank you for taking a moment to share your feedback. It is always our goal to provide excellent services and accommodations to all of our guests, and I am so sorry this was not the case in your experience. Should you choose to stay with us again, simply let the Front Desk know you would like daily Housekeeping services, and we will be happy to provide them. Currently, our brand only offers services every other day of your stay, but we are happy to provide them daily. Again, thank you for your review, and I hope you will give us another chance in the future.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Avery Hicks, General Manager, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back anytime you find yourself in the Knoxville area.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Avery Hicks, General Manager, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back anytime you find yourself in the Knoxville area.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Walkable from UTK
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Avery Hicks, General Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback from your recent stay. We are glad to hear you found our location convenient and walkable to the University. We hope that you will stay with us again in the future!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Close to everything. Highly recommended!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Avery Hicks, General Manager, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back anytime you find yourself in the Knoxville area.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Great customer service, clean rooms
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Avery Hicks, General Manager, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back anytime you find yourself in the Knoxville area.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Avery Hicks, General Manager, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back anytime you find yourself in the Knoxville area.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
The staff was so helpful and polite. I could tell that they really cared about how the lobby looked and greeting everyone that walked through. The air unit in our room was not cooling, but it was quickly fixed while we were out for the day. The parking was convenient but really tight and hard to navigate a large SUV. I would book at this hotel again.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Avery Hicks, General Manager, Gestion de l’hôtel
Thank you for taking a moment to share your experience. We are glad to hear you found the staff helpful and enjoyed your stay. We are very sorry to hear you experienced a challenge with the A/C unit in your room, but we are very glad that it was rectified for you upon reporting it. Being in the heart of the city, we are limited on space in our parking area. Should you choose to stay with us again, give the Front Desk a call, and they can help you navigate to our overflow lot, which tends to be a bit more convenient for our guests with larger vehicles.Again, thank you for your review, and we hope to welcome you back soon!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Avery Hicks, General Manager, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back anytime you find yourself in the Knoxville area.
