Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Annonce le dejeuner et il n en a pas
Publié le 25 mai 2022 sur HotelsCommentaires de Gestion de l’hôtel
10 juin 2022 par Manager, Gestion de l’hôtel
Hello Rejeam,
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Justin,We're sorry to hear that your experience did not meet your expectations. Please reach out to us directly to share any details of your stay so we can address any concerns.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are thrilled to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Had a good hot breakfest
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello deborah,We are glad to hear that you enjoyed our breakfast offerings during your stay with us. We strive to provide a variety of tasty options for our guests to enjoy. Your feedback is valuable to us and we appreciate you taking the time to share your experience. If you have any other comments or suggestions, please do not hesitate to reach out to our management team.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Room was clean and comfortable.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello Michael,We are delighted to hear that you found your room clean and comfortable during your stay. We strive to provide a relaxing and pleasant environment for all our guests. If there is anything else we can assist you with, please feel free to reach out to our management team for further assistance.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The room smelled of cigarette smoke, the towels were dirty, the room was dirty. There was someone’s shirt left in our bed.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello Brittany, We regret to hear about your experience and appreciate your feedback. We will address these issues with our housekeeping team to ensure the highest cleanliness standards are maintained in our rooms. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
The room was large but not cleaned well. There had been pets in the room and pet hair in the carpet and on the beds and towels. The floor had not been swept well. Other than pet hair, the beds were clean and comfortable. Could use a good deep cleaning and would be great.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kristen,Thank you for sharing your feedback with us. We appreciate your comments and will address them with our housekeeping team for further improvement. Your insights will help us enhance the overall guest experience.
par un voyageur
Red Roof Inn PLUS ANTS and MILDEW
Publié le 16 sept. 2024 sur HotelsMy family stayed here on a Saturday night and the pictures online made the hotel look clean, bright, and up-to-date. Unfortunately the finishes were worn off including large chips in the floor and paint on the door and walls. I tried to close the closet door and it fell off the tracks and on to me. The shower was mildewy and there was a dried puddle next to the toilet. All of the sheets on both beds had stains on them, the tv did not work and there was a pretty significant ant problem on the bedside table. The room felt damp for our entire visit. There was a dog barking down the hall all night. We checked in at 9 pm and were too exhausted to try to find another hotel so we just made the best of it, but we would never stay here again. The lobby/breakfast area and pool/exterior courtyard all were updated and looked clean and tidy.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We apologize for your disappointing experience and regret to learn of the issues you encountered during your stay. Your feedback is essential for us to continue improving our services. We recommend contacting our management team directly to address any concerns you may have regarding your recent visit. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
It was clean and beds were comfortable.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Brett,We're pleased to hear you found our hotel clean and comfortable during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please don't hesitate to reach out to us.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
This is exactly what you expect from a Red Roof: it was a 2 star hotel for travelers that feels like a 3-3.5 star hotel when you get there. So we were delighted after a long day on the road. The beds were comfortable and the room very clean, and the towels and sheets were new, bright white, and soft
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello John,We are pleased to hear that you found our hotel to be a comfortable stop during your travels. We strive to provide a clean and welcoming environment for all our guests. Your positive feedback on our comfortable beds, clean rooms, and quality linens is truly appreciated. Thank you for taking the time to share your experience.
