Note fondée sur 357 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 sept. 2024 sur Expedia
The only thing that was cheap with this motel was the price. Everything else was above average. I recommand it.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par The Hill Side Hotel, Gestion de l’hôtel
Dear Luc,Thank you so much for your wonderful review. We're thrilled to hear that you had a great experience with us. Your feedback means the world to us, and we're glad we could meet your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. Looking forward to serving you again soon!Best Regards,The Hill Side Hotel, Knoxville
par JEAN MARIE
Good value for money
Publié le 3 juill. 2017 sur HotelsVisite du site historique de Happer Ferry
par Florent de France
Publié le 22 sept. 2015 sur Hotels
Nice little motel. The staff (Abi) was very friendly and welcoming, we really appreciated it. The room was nice, just what you need to spend one night. It was clean. Breakfast was good. The motel is a bit isolated, but it was just on our road, so just perfect for a stop.
par Claude de Québec
Très bien
Publié le 1 sept. 2015 sur HotelsAccueil très chaleureux par le propriétaire des lieux. Affable et prêt à aider et fournir des infos sur les environs. Chambre très propre quoique un peu exigüe, bien située tout près de Harpers Ferry. Décor charmant. Aurait aimé pouvoir m'asseoir et relaxer à l'extérieur mais pas de chaises. Déjeuner très modeste. Mais retournerais volontiers.
par Catherine de Aix
Bien situé pour une étape à Harper ferrys
Publié le 4 août 2014 sur HotelsChambre vieillotte mais propre et literie confortable.Accueil sympa, petit déjeuner correct pour le prix
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Do not stay at this hotel! It is filthy and smells terribly musty. The blanket on the bed had cigarette burn holes, the outlet covers were cracked and unsafe looking. The towels were all damp and there was a tiny bit of toilet paper with no refills. Visible dirt everywhere, not updated whatsoever. We had luck with other low cost motels along the route, but will never roll the dice on a low cost motel again thanks to this place.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par The Hill Side Hotel, Gestion de l’hôtel
Dear Heather,We're sorry to hear about your experience. Cleanliness and comfort are very important to us, and we'll address the issues you mentioned with our team. Thank you for your feedback, and we hope you'll give us another chance to improve your stay in the future.Best Regards,The Hill Side Hotel, Knoxville
par un voyageur de Mankato
Publié le 1 sept. 2024 sur Expedia
You get what you pay for. The check-in was fine, the room had a terrible odor. The heater/air conditioner was very noisy and missing vent pieces. Overall it was a very cheap place to stay, I didn’t have any big issues.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par The Hillside Hotel, Knoxville Team, Gestion de l’hôtel
Dear Joseph,Thank you for sharing your feedback. We apologize for the inconvenience you experienced. Your comments are being taken seriously, and we'll be addressing these concerns with our team to ensure they are resolved. We are working on improvements to ensure a better experience in the future. We hope you’ll give us another chance to provide a more comfortable stay. Best Regards, The Hillside Hotel, Knoxville Team
par un voyageur
Run down stay away
Publié le 25 août 2024 sur HotelsThe room itself was somewhat clean, quiet and comfortable. But the hotel was rundown, looked like the grass hasn’t been cut for months and there was no breakfast room, they lied about that on their website. They were using the previous owners webpage, the knights inn, pictures. It’s not what it looked like when we got there. The towels had stains and the sink faucet wasn’t bolted down. You had to hold down the faucet just to turn it on. No pride in ownership. We will never stay there again.
Commentaires de Gestion de l’hôtel
28 août 2024 par momo, Gestion de l’hôtel
Thank you for your feedback. We apologize for the issues you encountered during your stay. We are updating our website to reflect the current state of our property and addressing the maintenance issues you mentioned. Your comments about the grass and overall upkeep have been noted, and we are taking steps to improve.We hope you will consider giving us another chance in the future. Please contact us if you decide to stay with us again, and we will ensure a better experience.
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2024 par The Hillside Hotel, Knoxville Team, Gestion de l’hôtel
Dear Michelle, Thank you for choosing to stay with us! We're thrilled to hear that you had a great experience with us. Your feedback means the world to us, and we're glad we could meet your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. Looking forward to serving you again soon! Best Regards, The Hillside Hotel, Knoxville Team.
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Nice property for the price. The roof top bar is really cool and there are good views of the bay and ocean from the pool
Commentaires de Gestion de l’hôtel
28 août 2024 par momo, Gestion de l’hôtel
Thank you for your positive feedback! We’re delighted to hear that you enjoyed our property, especially the rooftop bar and the views of the bay and ocean from the pool. We look forward to welcoming you back soon!Best Regards, The Hillside Hotel, Knoxville Team
