Note fondée sur 354 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par JEAN MARIE
Good value for money
Publié le 3 juill. 2017 sur HotelsVisite du site historique de Happer Ferry
par Florent de France
Publié le 22 sept. 2015 sur Hotels
Nice little motel. The staff (Abi) was very friendly and welcoming, we really appreciated it. The room was nice, just what you need to spend one night. It was clean. Breakfast was good. The motel is a bit isolated, but it was just on our road, so just perfect for a stop.
par Claude de Québec
Très bien
Publié le 1 sept. 2015 sur HotelsAccueil très chaleureux par le propriétaire des lieux. Affable et prêt à aider et fournir des infos sur les environs. Chambre très propre quoique un peu exigüe, bien située tout près de Harpers Ferry. Décor charmant. Aurait aimé pouvoir m'asseoir et relaxer à l'extérieur mais pas de chaises. Déjeuner très modeste. Mais retournerais volontiers.
par Catherine de Aix
Bien situé pour une étape à Harper ferrys
Publié le 4 août 2014 sur HotelsChambre vieillotte mais propre et literie confortable.Accueil sympa, petit déjeuner correct pour le prix
par un voyageur
Run down stay away
Publié le 25 août 2024 sur HotelsThe room itself was somewhat clean, quiet and comfortable. But the hotel was rundown, looked like the grass hasn’t been cut for months and there was no breakfast room, they lied about that on their website. They were using the previous owners webpage, the knights inn, pictures. It’s not what it looked like when we got there. The towels had stains and the sink faucet wasn’t bolted down. You had to hold down the faucet just to turn it on. No pride in ownership. We will never stay there again.
Commentaires de Gestion de l’hôtel
28 août 2024 par momo, Gestion de l’hôtel
Thank you for your feedback. We apologize for the issues you encountered during your stay. We are updating our website to reflect the current state of our property and addressing the maintenance issues you mentioned. Your comments about the grass and overall upkeep have been noted, and we are taking steps to improve.We hope you will consider giving us another chance in the future. Please contact us if you decide to stay with us again, and we will ensure a better experience.
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2024 par The Hillside Hotel, Knoxville Team, Gestion de l’hôtel
Dear Michelle, Thank you for choosing to stay with us! We're thrilled to hear that you had a great experience with us. Your feedback means the world to us, and we're glad we could meet your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. Looking forward to serving you again soon! Best Regards, The Hillside Hotel, Knoxville Team.
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Nice property for the price. The roof top bar is really cool and there are good views of the bay and ocean from the pool
Commentaires de Gestion de l’hôtel
28 août 2024 par momo, Gestion de l’hôtel
Thank you for your positive feedback! We’re delighted to hear that you enjoyed our property, especially the rooftop bar and the views of the bay and ocean from the pool. We look forward to welcoming you back soon!Best Regards, The Hillside Hotel, Knoxville Team
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Hillside is convenient to Harper's Ferry and inexpensive.. A little beat up but clean and safe.. If you are looking for a no frills place to sleep and a hot shower after a long day at Harper's Ferry it's perfect..
Commentaires de Gestion de l’hôtel
28 août 2024 par momo, Gestion de l’hôtel
Thank you for your feedback! We’re glad to hear that you found our location convenient and appreciated the cleanliness and safety of our property. We aim to provide a comfortable and affordable stay for our guests. We hope to welcome you back after your next visit.Best Regards, The Hillside Hotel, Knoxville Team
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par The Hillside Hotel, Knoxville Team, Gestion de l’hôtel
Dear Clara, Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. The issues you’ve highlighted are concerning, and we deeply regret that we fell short of providing the quality service and comfort you deserve. Best Regards, The Hillside Hotel, Knoxville Team.
par un voyageur
Publié le 27 juin 2024 sur Expedia
Probably dirtiest hotel I’ve ever stayed in
Commentaires de Gestion de l’hôtel
1 sept. 2024 par The Hillside Hotel, Knoxville Team, Gestion de l’hôtel
Dear Thomas, Thank you for choosing to stay with us! We're very sorry to hear about your experience and sincerely apologize for the condition you encountered during your stay. This is certainly not the standard we strive to maintain, and we appreciate you bringing this to our attention. Please know that we are taking your feedback seriously and will address these issues immediately to ensure they do not happen again. Thank you for your honesty, and we hope you'll give us another chance in the future. Best Regards, The Hillside Hotel, Knoxville Team.
