Note fondée sur 437 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Cookeville
Publié le 22 oct. 2024 sur Expedia
Style
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Chris, Gestion de l’hôtel
Thank you for your feedback, Cheryl! It was a pleasure to have you with us and we’re glad to hear you appreciated the style of our hotel. We strive to create a unique and inviting atmosphere for our guests. Your support means a lot, and we hope to welcome you back for another stylish stay!
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Chris, Gestion de l’hôtel
Thank you, Gary, for the great score! We’re so glad to have met you and we're so glad to hear that you had a wonderful experience with us. Your feedback is greatly appreciated, and we can’t wait to welcome you back for another stay soon. Thank you for staying with us at the Oliver Hotel!
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Chris, Gestion de l’hôtel
Thank you so much for such a great score, Tracy! We appreciate the opportunity to meet you and we're happy to hear that you had an wonderful experience with us. Your kindness inspires our team to continue providing the best service possible. We can’t wait to welcome you back on your next visit!
par un voyageur de Rockville
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Chris, Gestion de l’hôtel
Thank you so much for your perfect score, Cristiana! It was a pleasure to have you with us and we’re thrilled to hear that you had such a wonderful experience with us. Your kindness means a lot to our team, and we’re grateful for your support. We look forward to welcoming you back on your next visit!
par un voyageur
Disappointing hotel bar
Publié le 11 oct. 2024 sur HotelsThe bathtub had water standing in it and the water was not clean. Looks like the plug may have dropped before all the water drained. I was pleased with the hotel staff but the Library staff was rude, lied to my face and didn’t treat as I was a guest at the hotel. They set me in the main lobby, never came out to see if I needed anything. Never came out to tell me there were open seats. I walked back in in like 40 minutes and there were several seats open and the girl said they came out to get me but I was gone I never moved an inch. I really was looking forward to getting several drinks but that didn’t happen.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Chris, Gestion de l’hôtel
Thank you for sharing your experience with us, Roy. We truly enjoyed meeting you, but we sincerely apologize for the issues you encountered with the bathtub and the service in the Library. It’s disappointing to hear that we fell short of your expectations, especially after you had such high hopes for those drinks during your stay. We appreciate your patience and understanding, and we will address these concerns with our team to ensure better service in the future. Your feedback is invaluable, and we hope to have the opportunity to provide you with a much better experience next time. Thank you for bringing this to our attention and thank you for staying at the Oliver hotel!
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Chris, Gestion de l’hôtel
Thank you for the amazing 5-star review, Dani! It was a delight to meet you and we’re thrilled to hear you had such a wonderful experience with us. Your great rating motivates our team to continue providing exceptional service. We look forward to welcoming you back soon! Thank you very much!
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Very nice staff, clean room and great location. The only complaint is the walls are very thin and we could hear the people next to us talking all night.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Chris, Gestion de l’hôtel
Thank you for your thoughtful review, Amy! It was a pleasure to meet you and we’re glad to hear you enjoyed your stay with us. We apologize and appreciate your feedback regarding the noise, and we’ll certainly look into it to enhance our guests' comfort. We hope to welcome you back for an even better stay in the future!
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Chris, Gestion de l’hôtel
Thank you so much for your perfect 5-star rating, Cody! It was a delight to meet you and we're delighted to hear that you had such a positive experience with us. Your feedback truly inspires our team to keep providing exceptional service. We can’t wait to welcome you back soon!
par un voyageur
Worth the money!
Publié le 8 oct. 2024 sur HotelsLove, love, love this hotel! Charming and great location! Worth the money.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Chris, Gestion de l’hôtel
Thank you for your fantastic review, Rick! We're so glad we had the chance to meet you and we're thrilled to hear you loved your stay with us. Your appreciation means a lot to us, and we look forward to welcoming you back soon for another memorable experience! Thank you very much!
par un voyageur
We really enjoyed the Oliver Hotel!
Publié le 3 oct. 2024 sur HotelsExcellent single night stay. Will definitely stay at the Oliver next time we’re in Knoxville.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Chris, Gestion de l’hôtel
Thank you for your wonderful review, Michael! We appreciated the chance to meet you and we’re delighted to hear you had an excellent stay with us. We can’t wait to welcome you back to the Oliver on your next visit to Knoxville! Safe travels until then!
