Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Expedia
La propreté de l’hôtel et les commodités
Commentaires de Gestion de l’hôtel
22 août 2024 par Gabbie, Gestion de l’hôtel
Chère Marjolaine, merci d'avoir pris le temps de laisser votre avis sur votre récent séjour chez nous. Je suis heureux de voir que vous avez apprécié votre séjour parmi nous et nous espérons sincèrement vous accueillir à nouveau bientôt. Passez une belle journée !
par un voyageur
Publié le 25 août 2024 sur Hotels
It was a great stay, nice staff, great room
Commentaires de Gestion de l’hôtel
26 août 2024 par Gabbie, Gestion de l’hôtel
Dear Lloyd, thank you for your recent stay, and thank you again for taking the time to leave us such a kind review. I am glad to see that you enjoyed your stay, and we sincerely look forward to any opportunity to welcome you back to Knoxville. In the mean time, we wish you safe travels. Have a TRUly terrific day!
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Gabbie, Gestion de l’hôtel
Dear KAREN, thank you for your recent stay with us, and thank you doubly for taking the time to rate your experience. I am glad to see that you enjoyed your stay, and we sincerely look forward to any opportunity to welcome you back to Knoxville. In the mean time, we wish you safe travels. Have a TRU-ly phenomenal day!
par un voyageur
Publié le 23 août 2024 sur Expedia
Our stay far exceeded expectations! The staff was so friendly even giving us treats for our nervous dog that we were traveling with, and everything was clean, safe, and very welcoming. Stay here!! :)
Commentaires de Gestion de l’hôtel
24 août 2024 par Gabbie, Gestion de l’hôtel
Dear Kelsey, thank you for allowing us to welcome you to Knoxville, and thank you again for taking the time to leave us such a kind review. It was our sincere pleasure to welcome you and your four-legged friend, and we hope to welcome you back the next time you are in the area. Until next time, we wish you safe travels. Have a TRU-ly PAWfect day!
par un voyageur
Publié le 22 août 2024 sur Expedia
I liked the customer service. I disliked lack of water. Although the property could not avoid the major pipe burst that took the water out of service. The staff was professional, polite and assisting with needs as best as they could.
Commentaires de Gestion de l’hôtel
22 août 2024 par Gabbie, Gestion de l’hôtel
Dear Chermeca, thank you for taking the time to review your recent experience with us. I sincerely apologize for the unexpected issues during your stay, and I thank you again for your patience and understanding. We hope to welcome you back the next time you are in the area for a new opportunity to impress. Until next time, we wish you safe travels. Have a TRU-ly wonderful day!
par un voyageur
Very nice place
Publié le 21 août 2024 sur HotelsThe women at the front desk and in breakfast area were very friendly. Very clean.would stay here again.
Commentaires de Gestion de l’hôtel
22 août 2024 par Gabbie, Gestion de l’hôtel
Dear Danielle, thank you for the kind review. We are sincerely honored to have been afforded the opportunity to welcome you to our beloved Scruffy City, and we look forward to any opportunity to welcome you back for future stays. Until next time, we wish you safe travels. Have a TRU-ly marvelous day!
par un voyageur de Panama City Beach
Publié le 20 août 2024 sur Expedia
Friendly staff and nice breakfast. Nice spacious room. Bed was decent but wow the worst pillows ever. Very thin and lumpy which made sleeping difficult. We heard a loud train whistle around 9 pm and again at 6am. Toiletries are refreshing but the shower has pink mold.
Commentaires de Gestion de l’hôtel
22 août 2024 par Gabbie, Gestion de l’hôtel
Dear Steven, thank you for taking the time to provides us with your valuable feedback on your recent stay. I am sorry to see that your stay with us was anything less than ideal, but please rest assured that we take your response seriously and it will be used to foster positive development at our location. Have a TRUly wonderful day.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Gabbie, Gestion de l’hôtel
Dear Kevin, thank you for taking the time to rate your recent stay with us. I am glad to see that it was a good one, and we sincerely hope to welcome you back to Knoxville soon. In the mean time, we wish you safe travels. Have a TRU-ly phenomenal day!
par un voyageur
Publié le 20 août 2024 sur Hotels
All great
Commentaires de Gestion de l’hôtel
20 août 2024 par Gabbie, Gestion de l’hôtel
Dear Angela, thank you for your recent stay with us, and thank you doubly for taking the time to leave us your thoughts! I am glad to see that your experience was a great one, and we sincerely hope to welcome you back to Knoxville soon. In the mean time, we wish you safe travels. Have a TRU-ly wonderful day!
par un voyageur
Publié le 19 août 2024 sur Hotels
This was my family and I second time staying at Tru by Hilton which was a very nice hotel. The staff was very friendly and had great customer service. The room was clean and I love the welcome message on the television when you walk into the room. I will definitely stay again and will recommend it to others.
Commentaires de Gestion de l’hôtel
20 août 2024 par Gabbie, Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us! I am glad to see that you enjoyed your stay, and we sincerely look forward to welcoming you and your family back to Knoxville soon. In the mean time, we wish you safe travels. Have TRU-ly phenomenal day!
