Note fondée sur 47 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Their little place of magic
Publié le 11 nov. 2015 sur HotelsLovely stay, details made the difference. Nice escape from busy knysna.
Commentaires de Gestion de l’hôtel
16 avr. 2016 par PaulT Owner, Gestion de l’hôtel
Dear special guest,
Thank you for the review. We are happy to hear that you had a great stay at our beautiful lodge. Take care.
par un voyageur
Romantic get away.
Publié le 18 déc. 2023 sur HotelsBeautiful and quiet with friendly service.
par un voyageur
Publié le 21 juill. 2023 sur Hotels
Very good stay in a beautiful location. The owner and the staff were very friendly and helpful. Great service. I will stay there again. Good value for money.
par un voyageur
Publié le 7 mars 2023 sur Expedia
A couple of things we enjoyed about the property included (i) great breakfast that was included the only morning we were there; and (ii) when we checked in the owner went out of her way to make us feel welcome.
The reason for the poor review is due to the fact we were not provided a refund for the final two nights of our stay despite the fact the staff told us we could cancel and that we'd be provided a refund. Our room did not include air conditioning and our stay was over a few days in which temperatures were extremely hot. My wife was pregnant and literally did not sleep the one night we stayed there, and could not tolerate staying another two nights. I asked the front desk if we could cancel our last two nights and receive a refund. The staff said we would, but we'd need to coordinate with Expedia to receive the refund.
I've spent the last two months trying to coordinate with Expedia to receive a refund. Each time I reached out, Expedia was not able to actually get an answer from the property. Finally, today, they got an answer from the property after which I was informed I would not receive a refund. The fact that the staff specifically told me I could cancel and receive a refund is one of the reasons we did actually cancel our final two nights. As a result of this experience, I would not recommend staying at this property.
We did stay the last two nights at the Views Boutique Hotel & Spa in Wilderness. I would highly recommend this hotel of Blackwaters.
par un voyageur
Publié le 4 déc. 2022 sur Hotels
Meget lidt rindende vand……. Floden ligger lige nedenfor, så mon ikke pumpen var “død”
par un voyageur
Publié le 2 janv. 2022 sur Hotels
par un voyageur
Publié le 31 déc. 2020 sur Hotels
par un voyageur de Sheffield
Publié le 14 mars 2020 sur Expedia
The property is in a quiet, beautiful area by the river just outside Knysna on the N2. The staff were superb and nothing was too much trouble. We had a classic room but if we were staying again we would upgrade to a luxury room. This was not available for our dates but for the price, luxury is a vastly better option. The classic rooms are clean and comfortable but have not yet been refurbished. Be aware that the water from the taps is a dark brown colour and might be off-putting to some. Drinking water is provided and is plentiful. The water wasn’t a problem to us. We loved the setting of the property and enjoyed a tasty breakfast admiring the view from the terrace. An enjoyable visit, thank you!
par un voyageur
Glorious Getaway
Publié le 29 sept. 2019 sur HotelsIt was the best place we have ever booked. The view and friendly staff.
Gerald, you are amazing.
Thank you once again.
Commentaires de Gestion de l’hôtel
1 oct. 2019 par Paul & Elmay and the Blackwaters Team, Gestion de l’hôtel
Thank you so much for spending time at our beautiful place of magic on the banks of the Goukamma river, 10 minutes from Knysna. We are so happy to hear that you had a great time and looking forward to welcome you back in the near future! We will convey your message to Gerald - our staff is our strongest asset!
Take care. Paul, Elmay and the Blackwaters Team
par un voyageur
Nice little lodge close enough to town
Publié le 17 avr. 2019 sur HotelsVery nice little lodge about 10 min drive from town. Very accommodating. My room did not have hot water and they were able to move me without hesitation.
