Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 janv. 2024 sur Hotels
Une vue spectaculaire un accueil chaleureux rien à dire de cette merveilleuse expérience ! Le petit déjeuner était frais et bon! Bref extra
par un voyageur
Publié le 25 août 2024 sur Hotels
Perfect place to catch one’s breath and recharge after a busy day
Commentaires de Gestion de l’hôtel
27 août 2024 par Crown on the Heads Team, Gestion de l’hôtel
Thank you for taking the time to give us feedback we really appreciate it.Hoping to see you again in the near future.
par un voyageur
Publié le 26 juin 2024 sur Expedia
The property smelled of cigarette smoke. The room had hairs on the bedroom floors, shower floor, and what appeared to be body hair on the bench at the foot of the bed. We left and found different lodging for the night. We were still charged full price for the night and room after expressing our concerns and complaints to the owner/ manager.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Crown on the Heads , Gestion de l’hôtel
Thank you for taking the time to give us feedback and we appreciate it. The Manager was with you on check in and did a room orientation with you,the room had no issues and only after you had stayed in the room for an hour you realised the issues and still did not communicate this issue. When you left it was thought that you went out for dinner as no communication was done with the Manager who was on the property, only when the call was made to you in the morning you communiated that you did not spent the night. We feel that this should have been brought to the managers' attention if ever there was an issue.
par un voyageur
Stunning views
Publié le 3 avr. 2024 sur HotelsIt would’ve been nice to have Wi-Fi I couldn’t watch anything on the tvs and I am incredibly jet lagged- I also couldn’t download the app to screen play due to lack of Wi-Fi the data wasn’t strong enough.
par un voyageur
Publié le 10 janv. 2024 sur Expedia
Fantastic placd
par un voyageur
Publié le 6 nov. 2023 sur Hotels
Awesome property with amazing views, would go back there for the food and very friendly staff..
10/10 for me
par un voyageur
Great spot on East Head
Publié le 26 juill. 2023 sur HotelsLovely location with amazing view. Quiet, well appointed rooms and common areas. Staff friendly and attentive.
par un voyageur
World class!
Publié le 13 févr. 2023 sur HotelsThe most beautiful accommodation in Knysna by far. Everything about this place is perfect. The service is world class, all the staff are incredibly professional, service minded, friendly and knowledgeable. World class breakfast every morning made by the best! The owner of this establishment can be immensely proud of Lawrence, David and the ladies(I wish I could have taken them all home with me). We will definitely be back!
Commentaires de Gestion de l’hôtel
18 mars 2023 par Crown on the Heads team, Gestion de l’hôtel
We are glad that you enjoyed your stay with us. We take great pleasure in making your stay a memorable one. We are hoping to see you again in the near future.
par un voyageur
Publié le 24 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
10 déc. 2022 par Crown on the Heads Management, Gestion de l’hôtel
Thank you for taking the time to post your comments. We truly appreciate that you have taken the time to provide us with an in depth outline as to what transpired during your recent stay with us. We at Crown on the Heads thrive on receiving guest feedback, as it is imperative for us to ensure that we are meeting and exceeding our guest’s expectations. It was our pleasure to accommodate you and we hope to have the privilege of welcoming you back.
par un voyageur
Publié le 28 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2022 par Crown on the Heads Management, Gestion de l’hôtel
Thank you for taking the time to post your comments. We truly appreciate that you have taken the time to provide us with an in depth outline as to what transpired during your recent stay with us. We at Crown on the Heads thrive on receiving guest feedback, as it is imperative for us to ensure that we are meeting and exceeding our guest’s expectations. It was our pleasure to accommodate you and we hope to have the privilege of welcoming you back.
