Note fondée sur 26 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
71 % des clients le recommandent
3,8 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Manque Transat

Publié le 21 mars 2020 sur Hotels
Pas de transat sur la plage, juste des fauteuils en tissus ou on ne peut pas s’allonger comme l’on veut. Et pas assez autour de la piscine. Dommage. Sinon très bien .
3 sur 5
par un voyageur

Publié le 20 nov. 2015 sur Hotels
Aucun entretien de l'hôtel. Pour le petit déjeuner , il faut 50min à 1h pour être servi complètement . Bref vraiment pas top et ne correspond pas aux photos.
4 sur 5
par Zoeteweij de Suisse

Très bel hôtel

Publié le 2 avr. 2013 sur Hotels
voici un bel hôtel situé sur la plage avec toutes les commodités à proximité! La chambre avec vue sur la piscine et la mer est idéale pour se détendre et regarder les glorieux couchers du soleil sur la mer d'Adaman et présente un lieu de départ idéal pour partir à la découverte de l'île. Nous avons beaucoup apprécié le calme et la beauté du lieu.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 31 janv. 2024 sur Hotels
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 2 déc. 2019 sur Expedia
5 sur 5
par un voyageur

Publié le 19 janv. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2018 par Samphan Ninsri (Lek) Mr., Gestion de l’hôtel
Thank you very much for your spent your holiday with us on Koh Lanta. We're looking forward to welcoming you back to our resort again soon.
1 sur 5
par un voyageur de Canberra

Horrible experience

Publié le 25 mai 2017 sur Expedia
When booking Andalay I was under the misinformation that it was an adults only boutique resort & spa. 1- It's not a resort. 2 - there is no 'spa' on site, unless you count the bamboo hut massages. 3. Alex the guy who helped us check in was rude and off putting from the moment we arrived. The room itself was ok, the beds are hard as rocks. First night there we had dinner on site which was a awful the moment we sat down. There was a child behind us sitting with her parents and she had her ipad playing whatever game so we could all hear it - if you're reading this & you have kids - PLEASE be considerste for the people around you. Buy your child some headphones. For the food, my partners dish came out promptly, I was then left waiting for mine, when I received it my partner had finished. I complained to staff regarding to two photos I have attached and Alex asked ME to contact Expedia and change the details as the wording is misleading. I was beyond angry by now. After a crap 12-24 hours, I asked for a refund so we could go stay somewhere else as we were both were unhappy with the service and the response. Alex offered a room upgrade and I'd like to say things improved, they didn't. The bed was still rock hard, the main wood feature wall has severe water damage, looked like a major health risk with the mould. With the room upgrade we now had a deep soaking spa bath! Lovely! Filled the bath, bubbles in & jets on. The jets spurted old dirty poo water. Never again!!
3 sur 5
par un voyageur

Solidly Medium

Publié le 11 avr. 2017 sur Hotels
Hotel is nicely positioned on Klong Nin beach. They have added more beach chairs and we were able to find ones every day. Lunch and dinner are lovely; my Thai friend gave a thumbs up to the food. Breakfast, however is poor. The omelet/fried eggs you request are good, but the food put out tastes funny or is gummy or cold. Coffee and tea taste like they were made together. Fruit is too ripe or unripe. The coconut shakes are made with and put back in real coconuts. The beds are rock hard. They kindly added more and more duvets, but it did not help. I was so happy to get back to my own bed. The rooms are very dark. The spot lighting is poor. Bathroom also poorly lit. Makes taking a shower before bed very atmospheric. The rainfall shower head desperately needs cleaning as the rust has caused several of the water outlets to point is strange directions. The "Massage by the Sea" is very good. They were our favorite massage spot. The wifi signal is very weak. The signal at the Horizon Bar next door is much better. Definitely hits and misses.
4 sur 5
par Gary

I would go back

Publié le 10 janv. 2017 sur Hotels
Friendly service. Great location
4 sur 5
par un voyageur

Just on the beach

Publié le 13 déc. 2016 sur Hotels
Hotel on the beach. +++ The beach is super! Good location. Breakfast was little disappointing although it's still better than nothing. Lady at the reception was very friendly.