Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par Aneesa P., Gestion de l’hôtel
Dear Maria, Thank you for choosing Puteri Lanta Family Villas for your recent stay and we really appreciate you for taking the time to share your feedback with us. We are pleased to hear that you had a very comfortable stay and enjoyed our hotel facilities and service. We look forward to welcoming you back to Puteri Lanta Family Villas for another great stay in the future. Kind regards,
par un voyageur
Hotel has bedbugs
Publié le 7 janv. 2024 sur HotelsThis hotel had bedbugs. We had a reservation in the 3br suite and around 11pm discovered there were bedbugs infested in all 3 rooms. I struggled with posting this review because all of the the staff are so nice but I see the room is available for reservation again and it was a total nightmare to discover this and deal with sanitizing our things and finding a new place to stay in the middle of the night.
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Aneesa , Gestion de l’hôtel
Dear Our Valued Guest,Thank you for posting review of your time at our hotel. Our hotel aims to provide a memorable experience. However we do apologize for the problem that you have met about bedbugs, we will bring this issue to our management team for further improvement. Thank you again for staying with us and for your kind review. We would love to welcome you back in the future.Best regard,Aneesa P.
par un voyageur
Publié le 16 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2023 par Acha, Gestion de l’hôtel
Thank you for choosing to stay with us sir, the customers are very friendly and so cute, then I apologize if there is anything that interferes with your stay. And then we hope that you will come back again, we are always waiting to welcome you.
par un voyageur
Familieferie
Publié le 24 févr. 2020 sur HotelsDejlig bungalow med god plads til 4. Stor terrasse. Dog intet spa/badekar. Ingen håndsæbe på badeværelse. Meget meget langsom service til morgenmad. Mange dyrelyd, hvilket var skønt. Dog meget irriterende med en hane, der vågner kl 3 hver nat, så husk ørepropper.
par un voyageur
Publié le 18 févr. 2020 sur Expedia
Schöne Unterkunft, teilweise etwas in die Jahre gekommen. Sehr nettes Personal, ruhige Lage. Sauberkeit im Bad ist ok, jedoch hätten wir uns gewünscht, dass dieses öfters geputzt wird. Dennoch empfehlenswert.
Commentaires de Gestion de l’hôtel
23 févr. 2020 par Sa, Gestion de l’hôtel
Dear Anonymous,
Thank you for taking the time to share your experience with us.
I am glad to know you had a pleasant stay with us and I am sorry for the inconvenience caused by cleanliness in your room. I already shared your comment with our housekeeping team so that they can take the necessary actions to improve it.
I hope we will have the opportunity to welcome you again in Baan Puteri Lanta.
Best regard,
par un voyageur
Publié le 8 févr. 2020 sur Hotels
par un voyageur
Publié le 4 janv. 2020 sur Hotels
Eine tolle Unterkunft, ein tolles Areal, super Ausblick, sehr freundliches und hilfsbereites Personal. Das einzige was man wissen muss ist, dass kein Abendessen angeboten wird, was für uns kein Problemen war.
Sehr schöner Swimmingpool mit toller Aussicht.
Commentaires de Gestion de l’hôtel
4 janv. 2020 par Sa, Gestion de l’hôtel
Dear Dr. Elke,
Greeting from Baan Puteri Lanta
Thank you for your review.
Thank you for staying with us. We are happy to serve you and your family. We hope that your customers are happy and receive comfort from us. We look forward to receiving the opportunity to provide services and happiness to you again.
Best regard,
Aneesa P.
par un voyageur
Koh Lanta
Publié le 19 nov. 2019 sur HotelsBeautiful villa , excellent service and well located. You have to walk down to the beach as the resort is on a small hill. The amenities nearby are handy and massage places too.
Commentaires de Gestion de l’hôtel
19 nov. 2019 par A-icha, Gestion de l’hôtel
Dear Customer, Thank you for staying with us. We are happy to serve you and your family. We hope that you are happy and received your comfort from us. We look forward to receiving the opportunity to provide service and happiness to you again. Best Regard Front officer
par un voyageur
Publié le 4 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2019 par Aneesa, Gestion de l’hôtel
Thank you for staying with us. We are happy to serve you and your family. We hope that your customers are happy and receive comfort from us. We look forward to receiving the opportunity to provide services and happiness to you again.
par un voyageur
親切なスタッフ。浴槽付いてませんでした。
Publié le 13 avr. 2019 sur Hotels静かで部屋からの眺望も良く快適に過ごせました。Wifiが伝えなかったのですがフロントに伝えるとrouterを付けてくれました。以前からクレームあったのかな？二泊したのですが、掃除をお願いしてもタオル等は言わないと交換してくれません。掃除も室内室外同じ箒を使ってました。
深めの浴槽に引かれて予約したのですがありませんでした。尋ねると、浴槽つきの部屋は更に数千バーツ出す必要があるそうです。楽しみに行ったのにとてもがっかりしました。正確な表記をお願いします。
Commentaires de Gestion de l’hôtel
6 juin 2019 par A-icha, Gestion de l’hôtel
Thank you so much for your review. We are glad to service you and your family and we so sorry about every problem that happened with you and we will quickly solving and developing continued.It is a good memory of us as well. Baan Puteri Lanta is your home. Always welcom
