Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 févr. 2024 sur Hotels
par un voyageur
Publié le 19 juin 2024 sur Hotels
par un voyageur de new york
Publié le 20 janv. 2024 sur Expedia
Reading some of the reviews here made me almost cancel the reservation people. Please be kind when you review a place that the only shortcoming it’s is location on the hills on top of the seashore, which was a perfect location for us to feel loved was for bedroom amazing view, amazing pool. Everything was just perfect. There is a need to take a ride from the bottom of the hill to the top of the place where the villa is how ever it’s worth while, you can get a taxi driver to pick you up for a few dollars each time it is in amazing place great service spotless amenities and the cleaning service is only once a week. This is something that I would like to change and I have it maybe twice a week so in overall we had a fabulous time and we will come back for sure.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Panithan Madee , Gestion de l’hôtel
Dear Melisa,Thank you for taking the time to share your experience with Bay Villas Koh Phangan on Expedia. We are delighted to hear that you had a fabulous time during your stay with us.It warms our hearts to know that you appreciated the perfect location on the hills overlooking the seashore. We understand that the ride from the bottom of the hill to the villa may seem inconvenient, but we're thrilled to hear that you found it worthwhile. The amazing view, incredible pool, and the overall atmosphere of love made it all worthwhile, and we're glad you enjoyed these aspects of your stay.We appreciate your understanding regarding the once-a-week cleaning service. Your feedback is valuable, and we'll certainly take it into consideration. We aim to enhance our guests' experience, and your suggestion for more frequent cleaning is duly noted.It's wonderful to know that you found the amenities spotless and the service excellent. We strive to provide a memorable and comfortable stay for all our guests.We look forward to welcoming you back to Bay Villas Koh Phangan in the future. If there's anything specific you'd like us to improve or if you have any further comments, please feel free to reach out. Thank you once again for choosing Bay Villas for your getaway.Warm regards,Bay villas Team
par un voyageur
Publié le 25 déc. 2023 sur Hotels
par un voyageur
Publié le 17 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2019 par Evan, Gestion de l’hôtel
Thank you very much for your kind review. It is greatly appreciated. We hope to see you again!
par un voyageur de Bangkok Thailand
Publié le 18 juill. 2019 sur Expedia
Lovely Villas and amazing view,We are enjoy the Sunset everyday in the pool..I definitely love to stay again and also suggest anyone who want a perfect villas with your friend and family you should rent here, ... LOVE IT :)
Thank you !
Commentaires de Gestion de l’hôtel
18 juill. 2019 par Bay Residence Team, Gestion de l’hôtel
Greetings,
Thank you very much for the kind words about our villa's. We agree to the sunsets here at Bay Residence are amazing. We would love to have you stay with us anytime. Thanks again.
par un voyageur
Publié le 21 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
10 mai 2019 par Bay Villa Management, Gestion de l’hôtel
Thank you very much for the 5 out of 5! We are overjoyed with your feedback.
par un voyageur de Beirut
Publié le 17 févr. 2019 sur Expedia
Luxury in Koh Phangan . Beautiful setting . Not all villas have the same view . Some better than other
Commentaires de Gestion de l’hôtel
10 mai 2019 par Bay Villa Management., Gestion de l’hôtel
Greetings Djo, Thank you for the kind review. We strive to create a calm and tranquil aura. Please communicate with us beforehand next time and we can provide you with the villa with the best view available.
par un voyageur
Fantastic villa with a killer view
Publié le 14 janv. 2019 sur HotelsThis was a fantastic villa with a killer view, great comfort and super-friendly staff. We were 6 people, out of which 2 couples and the house was quite spacious. The swimming pool is just great and adds so much to the mornings and the first coffee. All the amenities in the villa function, while the only small downside of the kitchen is that there is no dishwasher. The villa is very private and secluded from the rest of the island, providing a great privacy but still with an easy access.
I highly recommend this villa and will gladly stay there again!
Commentaires de Gestion de l’hôtel
10 mai 2019 par Bay Villa Management., Gestion de l’hôtel
Greetings Nebojsa, Thank you very much for the perfect score! We are ecstatic with your response. Thank you for mentioning our amazing view. Thanks again for staying with us we are overwhelmed with this positive review.
par un voyageur
A disappointing experience
Publié le 19 oct. 2018 sur Hotels
We stayed at bay villas for 4 days, a family of 6 people, since the 22 of September until the 26.
The villa was beautiful but unfortunately we left not satisfied at all !
Starts with the non stop construction from 6am to the after noon. Its was unbearable !
We had to leave every day early, so we would not tolerate the drills and the hammers,
Which did not allow us to enjoy the vila during the day.
Although we wanted this villa, we would not have taken it if we were told there were constructions !
3. Problem in one room - the Left room at the two private rooms had no hot water and water flow for all the whole 4 days .
4. Breakfast - the breakfast is funny, bread and croissant from yesterday and juice in a box. On a tropical place like this it’s funny to this, and more funny you take 300b per person for this . I think you need to respect the people that comes to your villa and pay a lot of money and offer something more dignified.
5. Service - If you know that the road access is impossible for the villa and many taxis do not want to go there, take care of the service that will be more available and convenient and not so expensive. After 5 PM on the weekend and 6 PM on the rest of the week you are pretty stuck in the villa.
Coffee Machine - A basic thing in a villa like this is to put a normal coffee machine.
And even after we told Mary the hostess about all the problems she did not seem to really care..
Commentaires de Gestion de l’hôtel
10 mai 2019 par Bay Villa Management. , Gestion de l’hôtel
Greetings Mor, Thank you for your feedback. We are very unsettled about this review. We apologize for the noise. A few points The construction started at 8, not 6. The noise for construction is no longer a factor moving forward. The breakfast we provide is from the #1 ranked bakery on the island, we are sorry it didn't meet your expectations. I assure we receive no complaints regarding this before. We offer free shuttle service to and from the beach every day. Thanks again for your feedback. We hope you give us another chance and visit us soon.
