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Diana Heights

5.0 star property
Luxurious 5-star hotel with 3 restaurants

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Photo gallery for Diana Heights

Sauna, steam room, body treatments, body wraps, body scrubs, facials
Exterior
Lobby
Luxury Suite
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Free airport shuttle
  • Bar
  • Hot tub
  • Room service
  • Gym

Explore the area

Map
Near Athani, Cochin Intl. Airport, Aluva, Kerala, 683585
  • Lulu Mall
    ‪16 min drive‬
  • Cherai Beach
    ‪47 min drive‬
  • Fort Kochi Beach
    ‪69 min drive‬
  • Cochin (COK-Cochin Intl.)
    ‪8 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 70 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

About the area

Nedumbassery

Close to airport.Within 6 miles (10 km) of this Aluva hotel, you'll find Chalakudy River and Mahadeva Temple. Keerthisthambham is within 6 miles (10 km) and Ramakrishna Ashram is within 9 miles (15 km).

What's nearby

  • Mahadeva Temple - 7 min drive - 8.2 km
  • Malayattoor Church - 15 min drive - 16.9 km
  • Lulu Mall - 16 min drive - 18.1 km
  • Cherai Beach - 47 min drive - 21.1 km
  • Fort Kochi Beach - 69 min drive - 32.9 km

Getting around

  • Pulinchodu Station - 7 min drive
  • Aluva Subway Station - 11 min drive
  • Cochin International Airport (COK) - 8 min drive

Restaurants

  • ‪Salkara - ‬4 min walk
  • ‪Hotel Malabar - ‬5 min walk
  • ‪Kadavu Seafood Restaurant - ‬3 min drive
  • ‪Indian Coffee House - ‬3 min drive
  • ‪Hotel Aryaas - ‬3 min drive

About this property

Diana Heights

Luxurious 5-star hotel with 3 restaurants
Diana Heights offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 4000 square feet (372 square meters) and includes a conference center. A children's pool, a health club, and a steam room are also featured at the luxury Diana Heights. A shuttle from the hotel to the airport is free (available 24 hours). Self parking is free.

Smoking is allowed in designated areas at this 5-star Aluva hotel.

  • 1 building
  • 43 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Diana Heights offers 43 air-conditioned accommodations with minibars and safes. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Diana Hut Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

Arabic, English, Hindi

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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour free airport drop-off shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1200.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 1699.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 900.00 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Diners Club. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Property is also known as

Diana Heights Hotel Nedumbassery
Diana Heights Hotel Alwaye
Diana Heights Nedumbassery
Diana Heights
Diana Heights Alwaye
Diana Heights Hotel
Diana Heights Aluva
Diana Heights Hotel Aluva

Diana Heights Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 52 reviews
Rating 8 - Good. 14 out of 52 reviews
Rating 6 - Okay. 9 out of 52 reviews
Rating 4 - Poor. 5 out of 52 reviews
Rating 2 - Terrible. 3 out of 52 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Anand

Stayed 1 night in Mar 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As vlogger 'Andrew traveled There' on YouTube shows, this hotel has it all! The most hospitable staff, very perfect delicious breakfast, lunch, and dinner buffet, comfortable, cozy and clean rooms, pool, gym, amenities etc.,also convenient area near the Cochin airport also with Indian street food around area like banana fritters and chi tea just blocks away, nice tuk tuk and taxi services, and the guest / residence were also very friendly, and it was fun to enjoy a snack or beverage with them at the other restaurants on site at this hotel. Decent price for a fun, comprehensive hotel. Good experience and fond memories of my stay there, and the staff was so helpful and nice. And the Indian paradise of the state of Kerala. Hope to visit again!

10/10 Excellent

Shabbir

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful
Stayed 3 nights in Aug 2022

10/10 Excellent

Sunny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under utilised perfect choice
The location was close to Nedumbassery airport though it is about 3 km away from the terminal.Well maintained,ample parking space,courteous security,front desk and house keeping staff.Room was well maintained especially bathroom.Bed linen were clean and smell was fresh.They have a pool and spa which was not used as our stay was only for hardly a day.Food was okay,but you have several nearby options in and around the airport as well.Getting out of the property drivers should be careful about the signal as we directly enter a main junction with reasonably busy traffic. Front desk staff Aishwarya,took us through the check in without any delay and offered a welcome drink. All together it is a perfect short stay for families utilising the airport services either for picking up or dropping your near onesat the airport and taking time to stretch out and relax before you go back to your original destination.Hotels and Expedia together gave a great rate for a day which made the stay cool and comfortable and we were three adults in a room and managed with 2 beds though they offered extra bed.
Stayed 1 night in Jul 2022

6/10 Okay

Kiritharan

Business traveller
Liked: Room comfort
Stayed 1 night in Jan 2020

8/10 Good

Devanisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DH
Very nice and clean place, for a great value. A bit far from the main city, but if you’re just coming out of the airport and need a place to stay, this is where it’s at! Shower is awesome!
Stayed 1 night in Feb 2019

8/10 Good

David

Liked: Staff & service, room comfort
Well equipped spacious room useful shuttle to airport Cleanliness issues resolved after just one phonecall Swimming pool pleasant Staff very helpful
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not a luxury hotel. Rooms tired and facilities basic. Scruffy pool outside, at front of hotel, next to car park, should be filled in. Day time reception staff not forthcoming. Half board not explained. No information in room. Had a meal off a shortened menu, buffet not offered but being prepared. Airport shuttle good, once system understood.
Stayed 1 night in Nov 2018

10/10 Excellent

Biju, Usa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goid place to stay. Close to airport. Easy access to public transportation. Very nice food in restaurant. Beteer for conferences
Stayed 3 nights in Nov 2018

8/10 Good

JAIKANTH

Overall all good
Rooms are well maintained.. trained staff. Could have add some more food items for break fast . Cos the amount paid for the room is comparatively higher .
Stayed 1 night in Sep 2018

6/10 Okay

Suresh

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Lee, London

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Adequate for catching a flight but could be better
First of all, this is a reasonable hotel for the price and suitable for an overnight stay before or after a flight. In most places, this would be a 2 or 3-star hotel. We found it to be clean but many of the facilities listed simply do not seem to exist. There have obviously never been any plans for a poolside bar, for example - the pool was small and only had one sun lounger - I couldn't even see where they could have set up a bar. In fact, out of the three bars advertised, there appeared to only be one "executive" bar, which was closed the whole time we were there. In fact, there is very little in the way of entertainment. We had mixed experiences with the staff. There was a general lacklustre approach dealing with guests, but we found the staff in the restaurant quite pleasant. For example, we had booked the larger "executive" room. When checking in, we were given the cheaper "deluxe" room. In fairness, this could have been an innocent mistake as we'd only placed the booking with Expedia fifteen minutes earlier. When we asked at reception to change, we were told we could have the executive room if we want "but there isn't much difference". If so, then why charge significantly more? When we got the room, it was much bigger than the deluxe so it really felt like they were reluctant to give up one of these rooms. Generally, most of the staff struggled with comprehending our English and, if they really want to give 5 star service, a lot more training is needed.
Stayed 2 nights in Jan 2018

4/10 Poor

Philadelphian, Philadelphia, PA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what was expected
This hotel is not as close to the airport as it appears to indicate, but other hotels in the area also seem to be similarly located. The rooms looked generally okay in the beginning. The bed sheets were not fresh. One can easily tell the bed sheets were not changed after the last check out. We were tired and noticed it only late. We checked in late and were there only for a limited number of hours in the night. Only one bath towel was provided for a two-person occupancy. There was no one at the front desk when I wanted to check out early in the morning (sometime after 5:00 AM). The attendant emerged from a sofa in the reception area. I requested assistance with the luggage; no one showed up and after waiting for a while I dragged them down myself. The security guard assisted me when I finally got to the first floor. The star rating for this hotel appears to be misleading.
Stayed 1 night in Nov 2017

2/10 Terrible

Pg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude & crude
I first I was told that I had no reservation & I have to wait around for an hour at 2 am , to get in a room.t 2 though I paid for an executive room , was given a lesser value room 3 Be cause oh the very "Inhospitable atmosphere, I checked of the roon in a few hours
Stayed 1 night in Nov 2017

10/10 Excellent

neel sunder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

J

Disliked: Cleanliness, room comfort
convienient hotel, friendly staff.
The hotel is very close to the airport which suited me very well. It is a business hotel so not nrcessarily geared towards a tourist like me.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic in all ways such a treat feel revived after my stay!

8/10 Good

Arun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and restaurant, although need to improv
The hotel and the restaurant was very nice. Although, there was no hot water and I didn't had enough time to call the reception to make the hot water. There was also some work going on, which affected our sleep a bit.

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
average hotel

6/10 Okay

Paul, Calgary

Liked: Room comfort
Disliked: Cleanliness
The only luxury was in the name
Good points first: spacious room, helpful staff at front desk, free shutle to airport. Not so good points: long check-in process, had to go back for wifi code (took some 35 minutes to set up). Restaurant food (breakfast, lunch and dinner was OK), service could be improved, tablecloth and runners were filthy. Hot water for the sink, but not for the shower. Room cleanliness could be improved. Bar tab can only be paid cash. Had been in India for four weeks and our guide told us not to have to many expectations. True for this hotel. This hotel lists itself as a "luxury"hotel (maybe because of the pool), but should have a star rating of only 2.5. Not recommended.

8/10 Good

jules, cornwall

Liked: Staff & service, room comfort
Close to airport
Nice enough hotel, close to airport. On a noisy main road though. We had some treatments in the Spa - nice but watch out for the extra taxes - they make it all very expensive! The restaurant was a bit bleak, very well air conditioned (cold). Dinner was limited and breakfast was not good-we has to resort to cornflakes and milk! On the good side, they did do a complimentary taxi service to the airport. There is a small outdoor swimming pool- very refreshing but unfortunately very noisy from the road, so not hugely relaxing. There was a lot of noise from the corridor that came in under the bedroom door. I wouldn't call it a Luxury hotel but it was reasonably priced.