Note fondée sur 40 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Sterling Kodai Valley, Gestion de l’hôtel
DearSivakumarThank you for your generous 8-star rating! We're delighted to hear that you had a satisfying experience with us. If you have any specific feedback or suggestions to make your next experience even better, please feel free to share. Your satisfaction is our top priority!Warm regards,The Sterling Holidays Team
par un voyageur
Publié le 14 juin 2024 sur Expedia
The stay at Sterling Kodai valley was memorable. The room was neat and staff were courteous to serve us. The property is huge. We had a pleasant stay.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Sterling Kodai Valley, Gestion de l’hôtel
Dear Smita,We are delighted to hear that you had a memorable stay at Sterling Kodai Valley! It's wonderful to know that you found your room neat and the staff courteous. We are happy that you enjoyed the vast property and had a pleasant overall experience. Thank you for choosing to stay with us!Sincerely,The Sterling Holidays Team
par un voyageur
Publié le 27 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Sterling Kodai Valley, Gestion de l’hôtel
Dear VivakanandanWe apologize for falling short of your expectations and for any inconvenience you experienced. Your feedback is essential, and we take it seriously. We would appreciate the opportunity to learn more about your concerns. Please contact our customer support team to discuss your specific issues in detail. We're committed to making improvements based on your valuable input.Warm regards,The Sterling Holidays Team
par un voyageur
Publié le 12 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Sterling Kodai Valley, Gestion de l’hôtel
Dear SanjayanWe're absolutely thrilled that you had such a fantastic experience with us. It's our goal to ensure your complete satisfaction, and we're delighted to have achieved that. Thank you for your support and for choosing us. We can't wait to welcome you back for another wonderful experience!Warm regards,The Sterling Holidays Team
par un voyageur
Publié le 2 oct. 2023 sur Expedia
The services were pathetic. There was no wifi and when i complaint the IT guy blamed my device even though wifi was getting connected in reception area. There was no response from the team and they just ghosted. Will never recommend it to anyone.
Commentaires de Gestion de l’hôtel
3 oct. 2023 par Sterling Kodai Valley, Gestion de l’hôtel
Dear Kumari,We apologize for the inconvenience you experienced with our services. Our team will investigate the issue with the WiFi and make sure it is resolved. Thank you for bringing it to our attention.Sincerely, The Sterling Holidays Team
par un voyageur
Publié le 3 juill. 2023 sur Expedia
My stay at Sterling Valley was very comfortable. The cleanliness of the rooms can be improved but the staff are super friendly and courteous. The dining options are fantastic!
Commentaires de Gestion de l’hôtel
4 juill. 2023 par Sterling Kodai Valley, Gestion de l’hôtel
Dear Devika,Thank you for taking the time to provide feedback about your recent stay at Sterling Valley. We are delighted to hear that you found your stay to be very comfortable overall.We appreciate your suggestions regarding the cleanliness of the rooms. We strive to maintain excellent standards of cleanliness, and we apologize if we fell short on this occasion. Rest assured that we take your feedback seriously and will address this issue promptly to ensure it is improved upon.We are delighted to know that our staff left a positive impression on you. We pride ourselves on providing friendly and courteous service, and it is always fantastic to hear when our guests appreciate our efforts.It's wonderful to hear that you enjoyed our dining options! We believe that great food is an essential part of any stay, and we are happy that our offerings met your expectations.Thank you once again for sharing your feedback with us. We appreciate your kind words and will continue working hard to provide the best possible experience for our guests. We look forward to welcoming you back to Sterling Valley in the future.Sincerely, The Sterling Holidays Team
par un voyageur
Publié le 24 août 2022 sur Expedia
It was really awesome place to hangout and really family friendly
par un voyageur
Publié le 23 mai 2022 sur Hotels
It was so so.
par un voyageur
Not value for money
Publié le 30 mars 2022 sur HotelsClassic rooms are very small, property looks little old. Restaurant has many bees and was a challenge. Food options are good. Overall, I felt it’s overpriced for the facilities available
par un voyageur
Not worth it!
Publié le 3 janv. 2022 sur HotelsThe place is far away from the town. The rooms are very basic, and small. Housekeeping is poor. Breakfast was ordinary. Terribly overpriced. Not a great experience.
