Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de RINGGOLD
Publié le 8 déc. 2024
Nice room. Good breakfast. Exercise room was Ok. No problems.
Commentaires de Gestion de l’hôtel
10 déc. 2024 par Manager, Gestion de l’hôtel
Hello RONALD,We are delighted to hear that you enjoyed your stay with us, including our room, breakfast, and exercise facilities. Your feedback is greatly appreciated. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
No stuff at the desk when arrived and when we were leaving. Dirty carpet , bed sheets looks old and not fresh , very poor breakfast selection
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello CEZARY, We appreciate you sharing your feedback with us. Rest assured, we will address your concerns internally to enhance our guests' experience. Should you have any further details to provide, please do not hesitate to reach out to us directly.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Sandra,We are thrilled to hear that you enjoyed your stay with us! If you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another memorable experience!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Robert,We are pleased to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
par un voyageur
Do not stay here!
Publié le 2 sept. 2024 sur HotelsIndifferent staff who barely acknowledge you and do not even welcome you as you arrive. Absolutely filthy property carpet/floors and surfaces from lobby, halls, elevator, rooms and dining area. Breakfast was awful with overcooked burnt eggs, bacon was in a pool of grease, brown oranges and the other option was cereal or grits. This was my worst stay at a BW.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jenniffer,Thank you for sharing your feedback with us. We regret to hear about your experience and appreciate your insights as they help us improve our services. We encourage guests to reach out to management directly with any further concerns for personalized attention and resolution.
par un voyageur
Publié le 31 août 2024 sur Expedia
Spacious room. I didn’t like that dining options were not walkable.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Raymond,Thank you for sharing your feedback with us. We are delighted to hear that you found our rooms spacious. We recommend guests to check with our front desk for nearby dining recommendations to enhance their stay. We appreciate your valuable input and hope to welcome you back in the future.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Jovina,We are thrilled to hear you had a fantastic experience with us! We look forward to welcoming you back soon for another exceptional stay.
par un voyageur
Publié le 23 août 2024 sur Expedia
Right off the interstate kind of hard to get out of parking lot at times
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello IRA,We appreciate your feedback on your recent stay with us. We apologize for any inconvenience you experienced with the parking lot layout. Your input helps us improve our services for future guests. If you have any further comments or concerns, please do not hesitate to reach out to our management team directly.
par un voyageur
Publié le 20 août 2024 sur Expedia
Was nice and clean and bed was comfortable. Breakfast ok but sparse
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Susan,Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel clean and comfortable. We appreciate your comments on the breakfast options and will take them into consideration for future improvements. Your input is important to us as we strive to enhance our guests' experience.
par un voyageur
Publié le 11 août 2024 sur Expedia
Our room was not clean. The shower had hair still in it. There was holes in the walls and tags still in the bathroom floor from the people before us. The mirror was smudged in the room.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Sarah, We apologize for the inconvenience you experienced. Your feedback will be shared with our housekeeping team to ensure this does not happen again in the future. Our staff is committed to providing a clean and comfortable environment for all our guests to enjoy during their stay. Thank you for bringing this to our attention.
