Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A Good Experience
Publié le 27 sept. 2024 sur HotelsSufficiently clean and comfortable. The food was tolerable, the staff was friendly; overall a good experience. We would stay here again.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jonny,Thank you for your feedback! We're glad you found your stay clean and comfortable and that our team's hospitality contributed to a good experience. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Sevierville / Kodak!
par un voyageur
Publié le 26 sept. 2024
par un voyageur
Publié le 26 sept. 2024 sur Expedia
The outside of the property is renovated , unfortunately the interior is less than desirable . A lot of issues , would not recommend.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Philip,Thank you for your review. It was a pleasure having you as our guest recently; however, we regret that you were not fully satisfied with your experience. Please don't hesitate to reach out to us offline with any suggestions for where we can improve. We hope to hear from you soon and that you will give us another chance to change your lasting impression.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Hotel was outdated, dirty & smelled bad. Our bed was broken & the noise of traffic was so loud we couldn’t sleep.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par General Manager, Gestion de l’hôtel
We're truly sorry to hear that your stay didn’t meet expectations. We take cleanliness, comfort, and the overall guest experience seriously, and it’s disappointing to know we missed the mark. Your feedback will help us address these issues so that future stays are more enjoyable. Thank you for sharing your thoughts with us and we hope you'll give us the chance to provide you with the stay you deserve on another visit.
par un voyageur
Recommend!
Publié le 15 sept. 2024 sur HotelsWe were pleased with the friendliness of the staff, cleanliness of the facility and proximity to the things we wanted to do! I love staying at a hotel that allows dogs, too. I rarely bring my little dog on trips and seeing other dogs and their people always makes
it a better day.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for your recommendation! We’re delighted that our team’s hospitality, the cleanliness of our facility, and our convenient location contributed to your positive experience. It’s also wonderful to know that our pet-friendly policy added to your enjoyment. It was a delight having you as our guest, and we look forward to welcoming you and your furry friend back for another great stay at La Quinta Inn & Suites by Wyndham Sevierville / Kodak!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
We had a very nice vacation and enjoyed our stay at the LaQuinta Inn.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par General Manager, Gestion de l’hôtel
Dear James & Sadie,La Quinta Inn & Suites by Wyndham Sevierville / Kodak was honored to have you as our guests for your getaway. We are delighted you thoroughly enjoyed your stay with us and hope to see you again soon!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Air conditioner was so loud kept us from sleeping good. Only stayed 1 nite because of this. Pet fee 75.00 extra charge not worth the cost of using La Quinta ever again.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Terelen,Thank you for sharing your experience. It’s disappointing to hear that the air conditioning disrupted your sleep. Your feedback is invaluable and will be addressed with our maintenance team. We hope for another opportunity to provide a more comfortable visit in the future.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
The room was very clean and the beds were very comfortable.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Bradford,Thank you for choosing La Quinta Inn & Suites by Wyndham Sevierville / Kodak and sharing your experience. We are thrilled you enjoyed our clean accommodations and comfortable beds. We appreciate your feedback and look forward to welcoming you back for another memorable visit.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Others that stayed at the hotel, dropped the spoon for the eggs, picked it up and placed it back in the tray for someone else to use. I think an employee needs to keep a closer eye on breakfast area as dur to the above comment. And the area was very messy with trash on the floor, pancake mix every where due to other guest not cleaning up after themselves.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Cynthia,Thank you for your feedback. We understand your concerns about the cleanliness and supervision of the breakfast area. Maintaining a clean and orderly environment is a priority, and we will address this with our breakfast team to ensure closer attention. We appreciate your insights and hope to provide you with an improved experience during your next visit to La Quinta Inn & Suites by Wyndham Sevierville / Kodak.
