Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bad News
Publié le 23 sept. 2024 sur HomeAwayI have never had to post a negative review, but I must in this case because there were so many inaccuracies in the listing, and the property manager, Shoreline Properties was the most difficult to deal with. The view in the photo is NOT what you see; the unit is 1.5 miles from town, not even close; the unit is very, very rundown. Communication with Shoreline was abysmal. Not helpful . Kodiak is a great place, but if you want to enjoy it, beer clear of Shoreline Properties. Hope this is helpful for other people.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par VrboOwner, Gestion de l’hôtel
We value feedback, but it's important to share accurate information. Our photos and descriptions are professionally taken and accurately represent the property, including its location, which is clearly noted in the listing with actual mileage from key points in town. Shoreline Properties prioritizes communication, as reflected in positive reviews across multiple platforms. In this instance, early check-in, extensive communication via email, platform, and text, and a discount were provided, along with detailed check-in instructions sent well in advance. Unfortunately, Ray G. refused to log into VRBO to retrieve them. Despite a scheduled checkout time, the unit was occupied over an hour past checkout, leaving cleaning staff waiting and causing delays. The property was also left in extremely poor condition. Shoreline Properties remains committed to maintaining high standards and providing excellent service, and it’s disappointing when these efforts are not accurately reflected, especially when retaliatory reviews follow respectful hospitality and special accommodations, such as discounts that are rarely offered.
par un voyageur
Decent property. As advertised
Publié le 25 août 2024 sur HomeAwayLodging was as advertised. A bit out of the way from downtown Kodiak, but not a far drive from anything and very clean. Would recommend if you need the space and/or a kitchen.
par un voyageur de Cocoa Beach, FL
Kodiak with a view
Publié le 4 juill. 2024 sur HomeAwayGood location, Just outside town. Close to any activities - kayak, fishing, float plane, restraunts and airport.
par un voyageur
Surprise
Publié le 20 mai 2024 sur HomeAwayEverything was as booked, however after we checked in and were sitting in our living room the property owner just walked in. Apparently she got her days mixed up and didn’t realize we had already checked in, she thought we were arriving the next day. It was ok, it was just a bit uncomfortable for all of us.
Commentaires de Gestion de l’hôtel
21 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback and I apologize for the confusion at check-in. It was indeed an unfortunate mix-up with the arrival dates, which led to the awkward moment you experienced shortly after checking in. This was a rare oversight and certainly not indicative of our usual hosting standards.
We are committed to ensuring the privacy and comfort of all our guests and have taken your feedback seriously to prevent such incidents in the future. I appreciate your understanding and am pleased to hear that the rest of your stay was enjoyable. We look forward to the opportunity to host you again under better circumstances.
Thank you for choosing to stay with us, and we hope to see you again soon.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
The rental was clean and in a good location. However, we never received any check-in/check out instructions. When we contacted the owner she insisted she sent them to our account and we were contacting her through a different account (but we don’t have multiple accounts). She acted like we were a bother. I verified that I didn’t receive any instructions in my email or on my account.
par un voyageur
A comfortable family getaway
Publié le 24 juill. 2023 sur HomeAwayWe spent a couple of nights (+ an unexpected extra night after a floatplane weather delay) at this property and it worked out well for the 5 of us. The unit was clean, easy to access and was across the street from a lovely cove and within walking distance of a really nice state park. It is just off the main road so there is road noise. And it is outside of the town of Kodiak so we relied on taxis which were easy to arrange but kind of a hassle - I’d rent a car next time. Jessica (prop manager) was great to work with.
par un voyageur
Publié le 22 juill. 2023 sur Expedia
The code for the door digital lock was missing and the agent refused to give to us because she said she has done these mails for 30 years and she was sure the information was there!
I told her to cancel and we went to another motel in town.
par un voyageur
Publié le 28 mai 2023 sur Expedia
Very clean, comfortable and cozy! Really enjoyed our stay. Good location, parking was a breeze. Hope to be back next year.
par un voyageur
Kodiak Adventure
Publié le 1 oct. 2022 sur HomeAwayThis property is very clean and comfortable. Its location is convenient to numerous retail stores and restaurants—within 10 minutes or less.
The view from the property is gorgeous and very indicative of Kodiak’s beauty.
par un voyageur
Great View and Plenty of Space
Publié le 28 août 2022 sur HomeAwayLots of room to relax and be comfortable. The view of the bay is excellent. Large windows allow you to sit and take the beauty of the bay in.
Commentaires de Gestion de l’hôtel
28 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us Andrew!
