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Grand Mercure Yatsugatake Resort & Spa

4.0 star property
Family-friendly 4-star hotel near Kiyosato Highland Park

Choose dates to view prices

Photo gallery for Grand Mercure Yatsugatake Resort & Spa

Spa
Down comforters, in-room safe, desk, blackout drapes
Sports facility
Down comforters, in-room safe, desk, blackout drapes
Rooftop terrace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • All-inclusive
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501
  • Kiyosato Highland Park
    ‪5 min drive‬
  • Nakamura Keith Haring Collection
    ‪15 min drive‬
  • Heidi's Village
    ‪21 min drive‬

Room options

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

Classic Room, Japanese style, 4 futon beds, Mountain view

Classic Room, Japanese style, 4 futon beds, Mountain view

  • 36 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Superior Room with 2 single beds and 2 extra beds

Down comforters, in-room safe, desk, blackout drapes

Superior Room with 2 single beds and 2 extra beds

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Room with 2 single beds and 1 sofa bed

Down comforters, in-room safe, desk, blackout drapes

Standard Room with 2 single beds and 1 sofa bed

  • 36 sq m
  • Sleeps 6
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Mountain View

Down comforters, in-room safe, desk, blackout drapes

Superior Suite, Multiple Beds, Mountain View

  • Sleeps 12
  • 4 Twin Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Mountain view

Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Mountain view

Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Mountain view

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Down comforters, in-room safe, desk, blackout drapes

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

About the area

Hokuto

On boardwalk/promenade.At this Hokuto hotel, you'll be within 3 miles (5 km) of Doryu Waterfall and 6 miles (10 km) of Kiyosato Highland Park. Seisen Footbath and Hirayama Ikuo Silk Road Museum are also within 6 miles (10 km).

What's nearby

  • Kiyosato Highland Park - 5 min drive - 4.8 km
  • Hall of Halls - 7 min drive - 6.5 km
  • Hirayama Ikuo Silk Road Museum - 9 min drive - 7.5 km
  • Nakamura Keith Haring Collection - 15 min drive - 14.1 km
  • Heidi's Village - 21 min drive - 20.6 km

Getting around

  • Kai-Ōizumi Station - 17 min walk

Restaurants

  • ‪Coucou CAFE - ‬5 min walk
  • ‪くのパン - ‬18 min walk
  • ‪Prosciutteria Morimoto - ‬3 min drive
  • ‪Complet-Do - ‬14 min walk
  • ‪魚ZENZOW - ‬2 min drive

About this property

Grand Mercure Yatsugatake Resort & Spa

Family-friendly 4-star hotel near Kiyosato Highland Park
Some rates at Grand Mercure Yatsugatake Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Grand Mercure Yatsugatake Resort & Spa offers its guests hot springs and an outdoor tennis court. Spa services, a library, and a complimentary children's club are also featured at the family-friendly Grand Mercure Yatsugatake Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hokuto hotel.

  • 250 guestrooms or units
  • 7 levels
  • Kid's club (free)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Mercure Yatsugatake Resort & Spa offers 250 air-conditioned accommodations with safes and slippers. Accommodations offer separate sitting areas. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Japanese

Similar properties

Front of property - evening/night

Izumigo Kiyosato Kogen Hotel

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 86 reviews
The price is CA $187
CA $208 total
includes taxes & fees
Apr 7 - Apr 8
Izumigo Kiyosato Kogen Hotel

Property amenities

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:30 AM to 5:30 PM
  • Train station shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 3,800 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Hot springs
  • Library
  • Outdoor tennis court
  • Playground
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Club Card: JPY 0 per person, per night
  • Child's Club Card: JPY 0 per night, (up to 5 years old)
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 3800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Cashless payment methods are available for all transactions.

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Yatsugatake Royal Hotel Hokuto
Yatsugatake Royal Hotel
Yatsugatake Royal Hokuto
Yatsugatake Royal
Yatsugatake Royal Hotel Japan/Hokuto
Royal Hotel YATSUGATAKE Hokuto
Royal YATSUGATAKE Hokuto
Royal YATSUGATAKE
Royal Hotel YATSUGATAKE
Mercure Yatsugatake & Hokuto
Grand Mercure Yatsugatake Resort Spa
Grand Mercure Yatsugatake Resort & Spa Hotel
Grand Mercure Yatsugatake Resort & Spa Hokuto
Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto

Grand Mercure Yatsugatake Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 108 out of 264 reviews
Rating 8 - Good. 95 out of 264 reviews
Rating 6 - Okay. 38 out of 264 reviews
Rating 4 - Poor. 18 out of 264 reviews
Rating 2 - Terrible. 5 out of 264 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great with 3 people
Stayed 1 night in Jun 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great performance for the price
Excellent breakfast with so many choices. Nice onsen; maybe a little bit low temperature for me, but I am guessing many non-Japanese will like that.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
We enjoyed our night stay for relaxation and onsen. My kids (under 6) enjoyed the lobby room play area and the staff were courteous. The izayaka restaurant was a nice treat. Good food for a great price. We’ll be back :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment
The hotel is nice and with nice view. The staff in their Japanese restaurant are so caring and considerate. I like this hotel and may book here again is I visit the surrounding area again.
Stayed 4 nights in Jan 2020

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We a nice and pleasant stay. Thank you.
Stayed 1 night in Dec 2019

10/10 Excellent

Janet, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a large resort area for Japanese families. Beautiful and large onsen with nice outside rock area. We were the only Caucasian’s.
Stayed 1 night in Jul 2018

8/10 Good

Monskies, Sydney

Liked: Cleanliness, staff & service
A very kids-friendly hotel
The traditional Japanese room is great for families with small children. The onsen and play areas are just what tired parents need. Very happy with our stay.
Stayed 1 night in Apr 2018

8/10 Good

Shaun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good and bad.
As rated, clean and great service. However very old hotel, and beds are very hard. Bathrooms very small, and overall dated hotel. Caters to large tour buses. Overpriced buffet, amazing local restaurants, best I've had in years. Just need to walk 10-15 mins. Onsen was great but no tattoos!! FYI. My Fuji is amazing if you can see it, and the observatory is good as well. Try picnic bus to rock restaurant, and sunshine meadows. Be sure to catch the early bus, very limited hours.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no frills get away
it was pleasant although a little out of the way, surprised to see quite a number of tourist groups staying over. Breakfast and dinner was decent, it could be better. the room was large compared to most hotels.
Stayed 1 night in Jun 2017

2/10 Terrible

Kiyonari

Stayed 1 night in Dec 2024

8/10 Good

ayn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Satomi

Stayed 2 nights in Dec 2024

10/10 Excellent

HANSIL

Stayed 1 night in Dec 2024

10/10 Excellent

GENKI

Stayed 1 night in Dec 2024

10/10 Excellent

daichi

Stayed 1 night in Nov 2024

10/10 Excellent

??, EDOGAWA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
キッズエリアも広く楽しめました
Stayed 1 night in Dec 2024

8/10 Good

Tetsuo, Mitaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お子さん連れが多いので少し騒がしいですが、食事やお風呂も満足できる内容でした。 ラウンジもインクルーシブなので、宿泊中に活用されると楽しめると思います。
Stayed 2 nights in Nov 2024

8/10 Good

Goto

Liked: Cleanliness, staff & service, property conditions & facilities
子供の施設は充実していて、口コミ通りでした。 混雑も口コミ通り、チェックイン後のフリードリンクでは列をなしていました。 お酒は少し安っぽく感じてしまいました。 子供連れが多いので、子供が多少騒いでも気兼ねせず過ごせました。
Stayed 1 night in Sep 2024

8/10 Good

Youko

Travelled with family
Stayed 1 night in Nov 2024

6/10 Okay

TATSUYA

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
サービス、ホスピタリティーが無いためオールインクルーシブという点以外では、並のホテル以下である。未就学児のいる家族利用者がメインとなっており、静かにリラックスというイメージではない。 ・混雑状況により食事の時間が変動するが、説明が不明瞭であるため連泊には注意 ・食事の順番待ちシステムはQRを使用するが、理解できていないご老人達へのホテルスタッフの説明、対応の仕方が気持ちの良いものではなかった ・湯上がりのリラックススペースエリア(オレンジ色の壁のある部屋)が、夕食のハンバーガーのオイルミストで充満している。折角の湯上がりにも関わらず、油臭いため利用者が少ない
Stayed 2 nights in Nov 2024

8/10 Good

Kyohei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

HIDETSUGU

Liked: Staff & service, property conditions & facilities
あまり良くない口コミもあったので、少し心配していましたが、子連れにはとても良いホテルだと感じました。 スタッフも皆さん笑顔で接客してくださり、子供に対しても優しかったです。 子連れ宿泊客のマナーには疑問を感じる点があり、ホテル側も苦労されているだろうなと思いました。 また利用させて頂きます。
Stayed 1 night in Nov 2024