Note fondée sur 14 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
4,8 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 22 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Management Team, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for sharing your feedback. We are delighted to see your ratings. Looking forward to extend you a warm welcome back in the near future at Irene Resort. Kind regards
5 sur 5
par un voyageur

Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Management Team, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for sharing your feedback. We are delighted to see your ratings. Looking forward to extend you a warm welcome back in the near future at Irene Resort. Kind regards
5 sur 5
par un voyageur

Publié le 27 avr. 2024 sur Expedia
This place is amazing! The staff was prompt, attentive and courteous. The room was incredible! Stay nowhere else.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Management Team, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for sharing your feedback with us. We are delighted to see your review and are happy to know that you had an amazing time here at Irene. Looking forward to extend you a warm welcome back in the near future at Irene Resort. Kind regards
5 sur 5
par un voyageur

Publié le 8 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Management Team, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for sharing your feedback & recommendations with us. Looking forward to extend you a warm welcome back in the near future at Irene Resort. Kind regards
2 sur 5
par un voyageur

Publié le 8 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Management Team, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for sharing your feedback with us. We regret to learn that your stay was not upto your expectations. We apologize for any inconvenience you have experienced. Looking forward to extend you a warm welcome back in the near future at Irene Resort. Kind regards
5 sur 5
par un voyageur

最高でした。

Publié le 5 janv. 2024 sur Hotels
年末年始3泊しました。システム上のエラーで1日目オーバーブッキングされていることが判明されたことをホテルの方から直接お電話あり、その代償として姉妹ホテルの同等のお部屋、豪華なディナー招待、及び3日間使える12000バーツ分クレジットを頂きました。ホテル、ロケーションは勿論申し分ありませんが、船乗り場から最終日の船乗り場送迎まで、スタッフの対応が全て本当に素晴らしかったです。また泊まりたいです。
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Management Team, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for sharing your feedback with us. We are delighted to see your review and are happy to learn that you had an amazing time here at Irene. It was our pleasure to host you. Looking forward to extend you a warm welcome back in the near future at Irene Resort. Kind regards
3 sur 5
par un voyageur

Not as expected!

Publié le 30 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 janv. 2024 par Management Team, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for sharing your feedback with us. We regret to learn that your stay was not upto your expectations. We apologize for any inconvenience you have experienced. Looking forward to extend you a warm welcome back in the near future at Irene Resort. Kind regards
5 sur 5
par un voyageur

Publié le 18 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
7 janv. 2024 par Management Team, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for sharing your feedback with us. We are delighted to see you review. Looking forward to extend you a warm welcome back in the near future at Irene Resort. Kind regards
3 sur 5
par un voyageur

Not quite there yet unfortunately…

Publié le 18 avr. 2023 sur Hotels
We stayed in one of the beach front villas with own pool. Positives first: the location is superb and the villas are top noch. The beach is absolutely beautiful and the zoodiac bar not far from the resort is worth a visit. The staff is super friendly and doing their best to serve the guests… But… there are for sure some improvement areas. The devils are in the details, but when you pay USD 600 + per night you expect 5 star accommodation at all levels. This fairly new resort opened in November 2022 I believe and will be completed some time late 2023 - some minor construction work was ongoing when we were there - not too disturbing. But it is clearly that all details are not in place yet - they may be minor, but again when you pay premium rates you expect everything to be in place. The main disappointment for is was the breakfast. They have a fancy app that lets you order the breakfast to the room. It is all ala carte - no buffet as you may expect for resorts like this. The food was generally ok, but they kept missing out/forgetting orders and part of the food seemed to be prepared (overcooked eggs benedict for instance) and thus was cold. When returning to get missing order for the second time, the staff actually seemed a bit annoyed. As for the location, beautiful it is, it is very noisy. The constant movement of extremely loud longtail boats close to shore really makes the resort stay less enjoyable. Last, a minor detail for the villa: it is missing an outdoor shower…
Commentaires de Gestion de l’hôtel
24 mai 2023 par Nui, Gestion de l’hôtel
Thank you for your feed back on your stay experience in our property. We regret to learn that you are not 100% enjoy during your vacation. We have taken your comment Seriously and find out the solution for the continually service improvement and better service provided. We do hope to have a chance to welcoming you in the near future.Regards,
5 sur 5
par un voyageur

Publié le 7 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 avr. 2023 par Nui, Gestion de l’hôtel
Thank you very much for your recent stay at Koh Lipe, and I am glade to know you are satisfied on our service provided.