Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Laurent
un peu de luxe dans cette île. clim bruyante !!!
Publié le 18 oct. 2017 sur HotelsSeul hotel de bon standing sur cette plage, donc pour se faire plaisir. Plage nettoyée. Belle piscine. Repas correct. Climatisation bruyante. Cher tout de même.
Commentaires de Gestion de l’hôtel
10 déc. 2017
Dear Laurent,
Thank you so much for your warm comment!
Long Set Team
par Alexandre
Hôtel paradisiaque à découvrir
Publié le 4 avr. 2017 sur HotelsSéjour paradisiaque dans un hôtel presque terminé.
Comme l'hôtel est encore peu connu nous étions seuls dans la piscine et le personnel était aux petits soins.
par un voyageur
Disappointed!!!!
Publié le 10 août 2024 sur HotelsTerrible Stay! Injuried on Scooter, No First Aid When Asked! What Happens if Someone Seriously Injurys themselves? Breakfast okay, but no great! Charged 10 dollar's because the keys locked in the room and they had to let me in! Absolutely Disappointed will not be back! The hostel provided better service!
Commentaires de Gestion de l’hôtel
10 août 2024 par Best regards, Long Set Family, Gestion de l’hôtel
Dear Taylor,Thank you for taking the valued time to review your recent stay with us. We are truly sorry that your experience did not meet your expectations. We understand your concerns about the lack of first aid and the inconvenience regarding the key. The 10 charge was for the replacement of a key that was lost, which can impact our property's security.Your feedback is valuable, and we will address these issues to improve our services. We hope you might consider giving us another chance in the future.
par un voyageur de torre del greco
Publié le 23 août 2023 sur Expedia
Resort situato sul mare, personale gentilissimo e molto disponibile. Abbiamo provato anche il massaggio ed è stato perfetto. Unica pecca è che ogni tanto mancava l'acqua calda.
par un voyageur
Publié le 12 avr. 2023 sur Expedia
Zimmer sah katastrophal aus, alles beschädigt. Zusätzlich Ungeziefer in Zimmer und Bett. Hotelpersonal lachte mich bei Beschwerde aus.
Commentaires de Gestion de l’hôtel
12 avr. 2023 par Long Set Team, Gestion de l’hôtel
First of all, thank you for your stay. We apologize for any inconvenience this may have caused. The lock problem we gave to the mechanic to check and fix it for you already, every room never had a bedbug, I think the sea may have bugs that bite you or sandflies. We try to listen all the problems to very guest with a smile, never laughs at the guests. Sorry that you had a bad experience here, we hope you accept our apology, if you come to stay again, we will try out best to prevent these problems. Thank you.
par un voyageur de nishiwakicity
Publié le 24 mars 2023 sur Expedia
par un voyageur
Publié le 19 mars 2023 sur Expedia
Very accomodating staff. Quick to help with any questions. Beautiful beach with options to explore.
par un voyageur
Gem of an island, Superb Resort!
Publié le 2 mars 2023 sur HotelsThe staff met us at the ferry dock holding a sign, which was cool, unexpected and helpful as it can be confusing figuring out where to go when you dont speak Khmer, here. ...the resort is clean, well mainatined, comfortable and the staff--everyone--was kind and went out of their way to provide excellent service. the mgr. Owen speaks English (is from the UK or States or anyway, really went all out to provide me and my girlfriend with all the information, ferry tickets/schedules...taxi/tour rental, everything we wanteded and needed to have a super stay on the island! We will come back also because the location is great. quiet, plenty of shade on the beach (hard to find on sok san), but easy to ferry or taxi or scooter to anywhere on the island for partying, food or touring.
par un voyageur
Beautiful beach escape
Publié le 26 févr. 2023 sur HotelsWe had a great stay. The resort is very close to the ferry dock. Someone met us at the boat and carried our luggage. Check in was organized and easy. The rooms are small but adequate. Our refrigerator was dirty and full of water when we arrived. We notified the front desk, but noone came to clean it and it was not cleaned throughout our 3 night stay. The beach is beautiful and the location was the best. The accommodations on the island range from tents and treehouses to private islands. We felt this was a nice middle ground. The luxury resorts are far from amenities, and this resort is on a nice beach within walking distance of restaurants and the main town.
par un voyageur
Convenient option for long set beach
Publié le 12 déc. 2022 sur HotelsOverall I think long set resort is a nice option. It’s not going to be uber comfortable - staying on an island in a developing country mind you but the scenery is gorgeous, the room was clean, the food and drinks are good, staff are helpful and you have access to kayaks and paddle boards. I think compared to other places I saw nearby this was a gem. Martyna was very helpful and was helpful for communicating. The rest of the staff work hard and do what they can to help the guests. Recommend it but manage expectations.
