Note fondée sur 71 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Laurent
un peu de luxe dans cette île. clim bruyante !!!
Publié le 18 oct. 2017 sur HotelsSeul hotel de bon standing sur cette plage, donc pour se faire plaisir. Plage nettoyée. Belle piscine. Repas correct. Climatisation bruyante. Cher tout de même.
Commentaires de Gestion de l’hôtel
10 déc. 2017
Dear Laurent,
Thank you so much for your warm comment!
Long Set Team
par Alexandre
Hôtel paradisiaque à découvrir
Publié le 4 avr. 2017 sur HotelsSéjour paradisiaque dans un hôtel presque terminé.
Comme l'hôtel est encore peu connu nous étions seuls dans la piscine et le personnel était aux petits soins.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Excellent Hôtel Professional staff friendly and helpful, thank you to everyone, night barbecue on the Beach, have private Beach with sunbeds, snorkeling staff, towels, free kayak, everything exceptional
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Long Set Resort, Gestion de l’hôtel
Dear Olivier,Thank you so much for taking your valued time to write us an excellent review of your recent stay at Long Set Resort, Koh Rong, Sihanoukville. We are absolutely thrilled to hear you found a home away from home during your holidays in Cambodia. Our team here is committed to provide a high customer service to every esteemed customer. We make sure to share this excellent review to our team in order to go on of their hard working and improve more quality of rooms clean. We are looking forward to have another opportunity to host you again in the next traveling. Best regards, Long Set Family,
par un voyageur
Publié le 15 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Long Set Resort, Gestion de l’hôtel
Dear Hyunsoo,We deeply appreciate on your valued time to write us such a wonderful review of your recent stay at Long Set Resort, Koh Rong, and absolutely honored to have you as our guest. We are so delighted to see this invaluable feedback and help us to improve more customer service quality, and make sure to share your feedback to our team at Long Set Resort. We are looking forward to have a pleasure of welcoming you back again in the next relaxing getaway. Best regards, Long Set Family
par un voyageur
Disappointed!!!!
Publié le 10 août 2024 sur HotelsTerrible Stay! Injuried on Scooter, No First Aid When Asked! What Happens if Someone Seriously Injurys themselves? Breakfast okay, but no great! Charged 10 dollar's because the keys locked in the room and they had to let me in! Absolutely Disappointed will not be back! The hostel provided better service!
Commentaires de Gestion de l’hôtel
10 août 2024 par Best regards, Long Set Family, Gestion de l’hôtel
Dear Taylor,Thank you for taking the valued time to review your recent stay with us. We are truly sorry that your experience did not meet your expectations. We understand your concerns about the lack of first aid and the inconvenience regarding the key. The 10 charge was for the replacement of a key that was lost, which can impact our property's security.Your feedback is valuable, and we will address these issues to improve our services. We hope you might consider giving us another chance in the future.
par un voyageur de torre del greco
Publié le 23 août 2023 sur Expedia
Resort situato sul mare, personale gentilissimo e molto disponibile. Abbiamo provato anche il massaggio ed è stato perfetto. Unica pecca è che ogni tanto mancava l'acqua calda.
par un voyageur
Publié le 12 avr. 2023 sur Expedia
Zimmer sah katastrophal aus, alles beschädigt. Zusätzlich Ungeziefer in Zimmer und Bett. Hotelpersonal lachte mich bei Beschwerde aus.
Commentaires de Gestion de l’hôtel
12 avr. 2023 par Long Set Team, Gestion de l’hôtel
First of all, thank you for your stay. We apologize for any inconvenience this may have caused. The lock problem we gave to the mechanic to check and fix it for you already, every room never had a bedbug, I think the sea may have bugs that bite you or sandflies. We try to listen all the problems to very guest with a smile, never laughs at the guests. Sorry that you had a bad experience here, we hope you accept our apology, if you come to stay again, we will try out best to prevent these problems. Thank you.
par un voyageur de nishiwakicity
Publié le 24 mars 2023 sur Expedia
par un voyageur
Publié le 19 mars 2023 sur Expedia
Very accomodating staff. Quick to help with any questions. Beautiful beach with options to explore.
par un voyageur
Gem of an island, Superb Resort!
Publié le 2 mars 2023 sur HotelsThe staff met us at the ferry dock holding a sign, which was cool, unexpected and helpful as it can be confusing figuring out where to go when you dont speak Khmer, here. ...the resort is clean, well mainatined, comfortable and the staff--everyone--was kind and went out of their way to provide excellent service. the mgr. Owen speaks English (is from the UK or States or anyway, really went all out to provide me and my girlfriend with all the information, ferry tickets/schedules...taxi/tour rental, everything we wanteded and needed to have a super stay on the island! We will come back also because the location is great. quiet, plenty of shade on the beach (hard to find on sok san), but easy to ferry or taxi or scooter to anywhere on the island for partying, food or touring.
