Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,0 Propreté de la chambre
1,0 Service et personnel
1,0 Confort de la chambre
1,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Terrible hotel
Publié le 25 févr. 2020 sur HotelsWe were supposed to stay for 15 days and pre-the the entire amount. The moment we arrived from a long international flight, we realized what a horrible place this is. We checked out the next morning and went to another hotel. The hotel misrepresented the condition on their website. We wouldn't stay in this hotel even if we were paid. We forfeited the entire payment because we didn't cancel 24 hours before check-in. How can one judge the condition of the hotel without being physically present? We were mislead by the description on their website and on third party sites like Hotel.com.
Commentaires de Gestion de l’hôtel
25 févr. 2020 par Sourav, Gestion de l’hôtel
Dear Guest,
Warm Greetings From Hotel Executive Tower,Kolkata!!!
As the booking was based on certain Hotel policies which was followed by you at your booking time, the same been executed by us & Hotels.Com.
Secondly, I came to know from our staff that you checked out due to the Hotel area which is far from your required place and you checked out for the same. Requesting you to please check location in future before booking any Hotel to avoid any unpleasant experience like this time.
Regards,
Hotel Manager
par un voyageur
Very bad experience ever, had to leave at midnight
Publié le 5 nov. 2019 sur HotelsVery bad experience ever. The rooms are not cleaned. People are not good. The most unpleasant things happened when the people from the Bar are occupying all the hotel premises and behaving very bad to others. Not safe for the family at all. Please don't consider it if you really care about your family and friend. I had to leave at midnight (I checked in around 10 pm and had to check out at 12:30 Am). Poor
Commentaires de Gestion de l’hôtel
6 nov. 2019 par Sourav, Gestion de l’hôtel
Dear Guest,
Warm Greetings!!!
First of all Thank you for choosing our Hotel for your stay in October and the same time regret for not being able to provide a pleasant stay.
We are very much concern about your feedback related to the safety of the property as this is the first time when we got this review in past many years. As because of Deepabali on that day, many guest came to our Restaurant Cum Bar to celebrate the same which you may not like. As our Restaurant Cum Bar is very popular in the are, we expect a good no of guests in our BAR and for the same we always kept 24hrs 2 security guard along with CCTV coverage in every place.
However, once again we are very much remorse for not being able to provide you the satisfaction as you expected.
Thanks & Regards,
Dy Manager Operations
