Note fondée sur 132 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 mai 2024 sur Expedia
The area around the hotel is pretty dirty
Commentaires de Gestion de l’hôtel
20 mai 2024 par Benedict Pascal, Gestion de l’hôtel
Dear Sir,Namashkar!!We thank you for your sharing your valuable feedback.We are very sorry for the inconvenience that you have faced during your stay,Request you to give us a chance to serve you once again.
par un voyageur
Publié le 5 mai 2024 sur Expedia
The renovated rooms are very impressive!!!
Commentaires de Gestion de l’hôtel
20 mai 2024 par Benedict Pascal, Gestion de l’hôtel
Dear Sir, Namashkar! Thank you for choosing us as your preferred stay solutions in Kolkata and taking out time to share the valuable feedback of your experience during your recent visit. I am delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. I have shared your wonderful and encouraging feedback with my entire team. I truly apologize for the inconvenience that we have caused to you and could not rectify during your stay at our property. We would request you to give us the opportunity to serve you again, when you are back in the city. Our team looks forward to welcoming you back to your preferred destination The Sonnet Kolkata. Warm Regards
par un voyageur
Publié le 24 avr. 2024 sur Expedia
Would recommend
Commentaires de Gestion de l’hôtel
20 mai 2024 par Benedict Pascal, Gestion de l’hôtel
Dear Sir, Namashkar! Thank you for choosing us as your preferred stay solutions in Kolkata and taking out time to share the valuable feedback of your experience during your recent visit. I am delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. I have shared your wonderful and encouraging feedback with my entire team. I truly apologize for the inconvenience that we have caused to you and could not rectify during your stay at our property. We would request you to give us the opportunity to serve you again, when you are back in the city. Our team looks forward to welcoming you back to your preferred destination The Sonnet Kolkata. Warm Regards
par un voyageur
Publié le 24 avr. 2024 sur Expedia
It was quite a nice hotel for not being a 5 star. Clean, tastefully decorated, big rooms, good size bathrooms. Service was good too.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Benedict Pascal, Gestion de l’hôtel
Dear Sir, Namashkar! Thank you for choosing us as your preferred stay solutions in Kolkata and taking out time to share the valuable feedback of your experience during your recent visit. I am delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. I have shared your wonderful and encouraging feedback with my entire team. I truly apologize for the inconvenience that we have caused to you and could not rectify during your stay at our property. We would request you to give us the opportunity to serve you again, when you are back in the city. Our team looks forward to welcoming you back to your preferred destination The Sonnet Kolkata. Warm Regards
par un voyageur
Publié le 9 mars 2024 sur Expedia
The breakfast and dinner buffets were excellent. The staff was courteous and helpful. There was black mold in the bathroom. Otherweose all was fine.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Good location
par un voyageur
Family visit to Kolkata
Publié le 27 déc. 2023 sur HotelsHotel staff show a good service mentality - I wanted a slightly early check in and a late check out and they were accommodating. The only restaurant had a good buffet breakfast as well as options available right through the day. But one significant issue is the wifi quality - connectivity was very poor in my first 2 days (Almost non existent) and even after the technical team did some trouble shooting to improve things, the wifi kept dropping and there was a constant need to reconnect devices.
par un voyageur
Publié le 16 déc. 2023 sur Hotels
We stayed in Sonnet for multiple during our trip to India. Starting from management to all staff members be in the restaurant to doormen, everyone was extremely friendly and courteous. The rooms were clean and spacious and cleaning staff were always available in a moment’s notice. I was very impressed with the quick response and speed of execution.
par un voyageur de Jamshedpur
Publié le 9 déc. 2023 sur Expedia
A very ideally located property in the heart of Kolkata. it couldnt get better.
They need to work on their gym facilities like availability of gym/yoga mats etc
par un voyageur de New Delhi
Publié le 20 nov. 2023 sur Expedia
Great Location and very comfortable. Big room sizes and enough space for a small gathering as well.
