Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Family Time
Publié le 5 oct. 2024 sur HomeAwayWe had a beautiful peaceful stay. The property was clean and well appointed. Plenty of space for the 7 of us . Our stay was amazing!
Commentaires de Gestion de l’hôtel
16 oct. 2024 par VrboOwner, Gestion de l’hôtel
Aloha Sarah,
Thank you for being our guest and for taking the time to share your valuable feedback. We are grateful you chose to stay with us, and we hope we will have another opportunity to host you.
Mahalo,
Kauai Exclusive Management
par un voyageur
5-Star Stay Near Poipu Beach!
Publié le 23 août 2024 sur HomeAwayOur stay at this rental home near Poipu Beach was nothing short of fantastic! From the moment we arrived, the experience was exceptional. The staff was incredibly communicative, always quick to respond to any questions we had and ensuring we were comfortable throughout our stay.
The home itself was well-appointed, offering everything we needed for a relaxing getaway. The highlight was definitely the private pool—it was crystal clear, wonderfully refreshing, and perfect for cooling off after a day at the beach.
The location couldn't have been better—just a short drive to the beautiful Poipu Beach, where we enjoyed stunning sunsets and plenty of beach time. This home truly provided the ideal balance of comfort, convenience, and luxury.
We can't recommend this place enough and would gladly stay here again!
Commentaires de Gestion de l’hôtel
23 août 2024 par VrboOwner, Gestion de l’hôtel
Aloha David,
Thank you for being our guest! We appreciate your choosing to stay with us and are so happy you had a great time. Please keep us in mind for future Kauai trips, as we would love another opportunity to host you.
Mahalo,
Kauai Exclusive Management
par un voyageur
Beautiful home
Publié le 6 août 2024 sur HomeAwayWe loved our stay! We did notice that the ice machine and the jets in the master bathtub weren’t working. Aside from, everything was incredible!!!
Commentaires de Gestion de l’hôtel
8 août 2024 par VrboOwner, Gestion de l’hôtel
Aloha Robert,
Thank you for being our guest! We appreciate your choosing to stay with us and are so happy you had a great time. Thank you for letting us know about the issues with the ice maker and master bathtub. We wish we had known about this while you were in-house with us so we could have sent our team to address these issues. Please keep us in mind for future Kauai trips, as we would love another opportunity to host you.
Mahalo,
Kauai Exclusive Management
par un voyageur
Unpleasant house…
Publié le 25 mars 2024 sur HomeAwayThe waterfall house is very unique and not very comfortable. The house has mice and possibly a rat living there. We found fruits eaten on the counter and underneath furniture. The house was not clean and there were many things that did not work. The window in a bathroom wouldn’t close because crank is broken and both shower doors are broken and don’t latch shut The Air conditioning units were loud in bedrooms
Too many tvs and mirrors while other decor was very substandard. Not lending to a comfortable setting… One chair on pool deck was broken. And until we asked for someone to come clean we didn’t have enough towels and washcloths. Someone did come clean after we requested it and they left more towels. Overall I would never recommend this place to anyone.
Commentaires de Gestion de l’hôtel
25 mars 2024 par VrboOwner, Gestion de l’hôtel
Aloha Kathryne,
Thank you for being our guest and for taking the time to share your feedback. Please allow us to speak to a few things mentioned. Regarding the cleaning, there is no excuse for the house not being clean upon your arrival. We take this feedback very seriously and we did want to share that we sent our housekeeping manager to address the issues and re clean the home when you called us a few days after your arrival. Unfortunately we did not know anything about rodents until we read your review. This property as well as every property we manage is treated quarterly by a professional pest control company. We just scheduled an emergency treatment based on the feedback we received from this review. We will address the maintenance issues you shared and we're sorry that this property did not meet your expectations. We will share your valuable feedback with our team and learn from this.
Mahalo,
Kauai Exclusive Management
par un voyageur
Kauai Family Vacation
Publié le 22 févr. 2024 sur HomeAwayA very nice home in a great area. The house is spacious and has the amenities needed for an extended stay
Commentaires de Gestion de l’hôtel
23 févr. 2024 par VrboOwner, Gestion de l’hôtel
Aloha Patrice, Thank you for taking the time to leave us a positive review. We appreciate your business and we're happy to hear you had a great time. We look forward to another opportunity to host you and your family in the future.
Mahalo,
Kauai Exclusive Management
par un voyageur
Private getaway
Publié le 8 sept. 2023 sur HomeAwaythe property is beautiful in a great neighborhood near to everything in Koloa and Poipu. Only issue is that the bedrooms are the only air conditioned spaces.
Commentaires de Gestion de l’hôtel
14 nov. 2023 par VrboOwner, Gestion de l’hôtel
Aloha Joanne,
Thank you for choosing to stay with Kaua'i Exclusive Management. We appreciate you taking the time to leave us a review and we hope to have the opportunity to host you and your family again in the future.
Mahalo,
Kaua'i Exclusive Management
par un voyageur de Portland OR USA
Not cozy or quite right house.
Publié le 9 mars 2023 sur HomeAwayThis house felt like a college frat house. It was clean but not cozy. The beds were comfortable, if you like TV every bed room has one. What decor there was minimal and from the discount store. The two ovens have one thermostat they kinda worked. The gas stove top had no fan. The jets in the bathtub didn’t work, the pool light didn’t work. I called the rental host they came and fixed the pool light but two nights latter it didn’t work again. The instructions asked us to take out the trash on Wednesday, we arrived on Sunday when I took out the garbage on Monday it was full with maggots on the top. I called the rental host and asked them to take the garbage out as it was very heavy…they came on Thursday and emptied half of the can. I found I got better results calling the rental host as to messaging.
I was on vacation so I overlooked the short comings and enjoyed walking to the sea.
Commentaires de Gestion de l’hôtel
16 nov. 2023 par VrboOwner, Gestion de l’hôtel
Aloha Mary Jo,
Thank you for choosing to stay with Kaua'i Exclusive Management. We appreciate your business and we are grateful you took the time to leave us a review and share your feedback. After reading your comments, we are sorry to hear of the overall experience you had. The situation with the trash is unacceptable and should never have happened. That was definitely an oversight on our team's behalf. As for the maintenance items you outlined, our team will address those so that future guests don't share in your frustration. The owner did recently purchase all new items for the kitchen and we have added new senior leadership to our team to ensure any future guests do not encounter the same issues you did.
Mahalo,
Kaua'i Exclusive Management
par un voyageur
Fabulous property with a great layout for families, clean with comfortable beds. Close to beach
Publié le 14 oct. 2022 sur HomeAwayWe stayed with our family of 4 plus my in-laws and the house was the perfect size and layout. Comfortable beds, clean with beautiful lanai and pool. Close to Poipu beach, shopping and great restaurants. Property Management was available for all our needs. One of our best family vacations yet! We will be back!
par un voyageur
Fun in the Sun
Publié le 25 août 2022 sur HomeAwayThe house could use some updates in the bathrooms. Kitchen needs hand towels and dish clothes. The sponge and paper towels were all we had. House was very spacious and we loved the pool. We would love to stay again. Just to let others know, the living room is sunken so it steps down. We didn't know that and upon arrival one of my sons fell because he was so excited. No AC in the main house but it was nice to have it in the bedrooms. We loved our stay over all. Located on the south side and close to a great beach. We used the chairs and toys provided and left a few new items we picked up.
par un voyageur de Collierville, TN
Amazing potential
Publié le 22 juill. 2022 sur HomeAwayI will start off by saying the pictures used in the VRBO listing are old pictures of when the house last sold and was in great shape. The current conditions show a lot of wear and tear and maintenance issues that really need to be addressed. The unit needs a deep clean. Landscaping has been neglected and it’s very noticeable, especially around the pool. Multiple broken windows that would not close. Sheets were sandy so assuming they were not clean. Most of the bedrooms didn’t lock, and the bathrooms didn’t lock at all. There are no privacy shades in the master bedroom/ bath. I know it backs up to a privacy fence, but still felt like you were on display, especially at night with the lights on and another house right behind it. All the other bedrooms had darkening/privacy blinds so was surprised the master had shears only. Especially in the bathroom where there are big picture windows. The management did send over some shears and 2 panels for the master, but they are more for decor than privacy. The one thing that was a savior for this unit was the very friendly staff that made sure our stay was pleasant. We didn’t get his name, but the maintenance man went above and beyond for us, and we thank him! If all of these issues are fixed we would love to rebook next year. I will say the kitchen is well stocked! We really hope this beautiful property gets the love and care it desperately needs. Definitely has potential to be amazing :)
