Ratings based on 803 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
3.5 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 20, 2024 on Expedia
Overall we enjoy our time in Iceland.
Positives:
The communication with the Iceland Comfort Apartments team was excellent. All the questions and concerns were answered immediately. Big thank you to Kamelia and Nikol…just to mention the names I got to personally communicate with.
The location is convenient if you have a rental car to travel…pretty close to the highway. The acces to the building and to the room is easy…no key to worry about. The room had the minimal essentials (barroom and the kitchenette). I really appreciated the washing machine and the dryer- very convenient for travelling only with Cary-ons.
Negatives:
There were days when neighbours cooked fish or shellfish- the entire building smelled not very pleasant.
The kitchenette lacks a few “musts”: a toaster would be good, a vine bottle opener is necessary, paper towels instead of cloth towels.
The bathroom was run down - the shower had no shower head holder and when showering the whole bathroom would flood- no curtain.
by A traveller
Posted Aug. 8, 2024 on Hotels
by A traveller
Posted Aug. 7, 2024 on Expedia
Our stay at this property was the only negative experience of our Iceland vacation. Upon arrival, we noticed that one of the two rooms we booked had a hole through the wall, inadequate linens (one towel for three people), and the hallways and stairwells were dirty with debris lying around. We got moved from that room to another where the TV didn't work, again a single towel for three people, and a bathroom/shower without any door/curtain/divider so the whole bathroom would get wet during each shower. The other room had no functioning stove and also no functioning TV. The hallway had mechanical equipment and construction debris lying around yet no construction actually appeared to be happening - there were no workers anywhere onsite. We did read reviews prior to booking and none of these issues was apparent. Although it is conveniently located across from a grocery, that is the only saving grace of this property.
by A traveller
Posted Jul. 29, 2024 on Expedia
The place was very nice, modern, clean and we really enjoyed staying there. The only downfall is the room wasn’t ready for over an hour past check-in. Otherwise, we’d definitely stay here again.
by A traveller
Great stay
Posted Jul. 24, 2024 on HotelsThe property was VERY convenient to downtown. There is a grocery store right across the street which was awesome. Only thing was they were doing construction because of a leak when we were there so a bit messy, but understandably so. Overall our stay was great!
by A traveller
Posted Jul. 22, 2024 on Hotels
by A traveller
Posted Jul. 20, 2024 on Expedia
This is a great deal. A very affordable apartment with kitchen and all the extras not too far from Reykjavik. The staff are very responsive with any questions or issues.
by A traveller
Posted Jul. 16, 2024 on Expedia
Loved this apartment. It was clean and comfortable and it was nice to be able to cook some food... Mainly ate breakfast at the apartment to save some money. The people were very easy to get in touch with and gave us very easy directions to get there from the airport. There was some renovations going on but that didn't bother us at all. If I ever find myself back in Iceland we will definitely stay here again. It's also very close to things to do in the city.
by A traveller
Posted Jul. 14, 2024 on Expedia
Self-check in. Key was not in lockbox. Called customer service and they gave a different room. The code provided was incorrect, so had to call again. Thank you to the lady working in customer service as she resolved the issue promptly and it wasnt a huge inconvenience. Property is undergoing renovations on each floor, so its a bit messy. The apartment itself was clean, but there was no toilet paper holder, the faucets in kitchen and bathroom were not held in place, the shower pressure was low and it took a very long time for water to become hot. Apartment had a weird smell. Bed was comfy, good lighting, good amenities (fridge, microwave etc) quiet at night. Parked in the front, grocery store across st, 10 min drive to Reykjavik centre.
by A traveller
Posted Jul. 8, 2024 on Expedia
This property is under full renovation and only has a limited number of units ready. Hallways are filthy with plaster dust . If you want to be awoken at 7:15am like I was on a Sunday to the sounds of drilling and hammering this is the place for you.
I was refunded $86 by owner representative for my inconvenience. I recommend you stay away from this property
