Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Incredible Service!
Publié le 18 juin 2024 sur HotelsI have been fortunate to travel to many countries and this experience was one of a kind. Importantly, the property itself is fine. It’s a bit dated and, as others have mentioned, about a mile out of the main strip in Koror. If you are an older traveler and hadn’t rented a car, this would be a limiting and probably disqualifying factor.
That said, the service that Leo and his staff provided was absolutely top notch. Visiting Palau is not always straightforward. It isn’t as easy to book a tour, a car, etc as it is elsewhere. Leo helped with securing a car, offering suggestions on what to do and where to go, etc. That alone was invaluable to me!
The staff provides a hot breakfast every morning around your schedule and is in the process of adding a restaurant later this year. If you don’t want to pay twice the money to stay downtown, this lovely place is definitely worth it!
Commentaires de Gestion de l’hôtel
20 juin 2024 par Jacky, Gestion de l’hôtel
Thank you for your evaluation. We belive with your feedbacks ,it will further improve the quality of our facilities and service. We are greatful for the time we spend together!
par un voyageur
Great stay in Palau at Shell Villa
Publié le 15 mai 2024 sur HotelsLeo and his team provided excellent customer service and we were comfortable our entire stay. We recommend this place to anyone that wants to have the ability to be self sufficient or full service.
Commentaires de Gestion de l’hôtel
16 mai 2024 par Jacky, Gestion de l’hôtel
Dear:Tyrone Thank you very much for choosing to stay at Shell villa and sharing your stay experience, it's our honner to serve you ,Sincerely look forward to your visit again!
par un voyageur
Publié le 24 mars 2024 sur Expedia
Great service! Property manager was very communicative and helped arrange local tours and transportation.
Commentaires de Gestion de l’hôtel
16 mai 2024 par Jacky, Gestion de l’hôtel
Dear: Lorenz Thank you ！ it's our honner to serve you ,Sincerely look forward to your visit again!
par un voyageur
Publié le 23 mars 2024 sur Expedia
キッチン付きで冷蔵庫もあった点が特に気に入りました！
スタッフもフレンドリーで話しやすいし親身になってくれたので楽しい旅になりました。
Commentaires de Gestion de l’hôtel
16 mai 2024 par Jacky, Gestion de l’hôtel
Dear: Sir thank you for stay at Shell villa, It's our honner to serve you again,Hope you are wonderful and pleasant everyday!
par un voyageur
Publié le 1 mars 2024 sur Expedia
ホテルのスタッフは、信じられないくらい親切でした。
街中から少し距離がありますが、ホテルのスタッフが街まで送迎をしてくれるため、不便さは感じませんでした。
朝食も美味しく、大満足です。
ありがとうございました！
par un voyageur
Publié le 5 janv. 2024 sur Expedia
very kind service
par un voyageur
Publié le 2 déc. 2023 sur Expedia
The rooms were wonderful. Great beds, gorgeous baths, and comfortable common areas. The main building with the restaurant and bar is still in the process of being refurbished from the Hurricane in 2021 but the staff adapted and delivers breakfast to the individual cabins. The WiFi was great but the cable TV is still under repair.
par un voyageur
Publié le 24 oct. 2023 sur Expedia
Lovely rooms and friendly and very helpfull staff
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Jacky, Gestion de l’hôtel
Thank you ! Hope to see you again!
Recommandé
pour Tout le mondepar un voyageur de Guam
Great staff! Clean facility.
Publié le 20 nov. 2017 sur ExpediaStayed at Shell Villa for a week in NOV 2017. Appreciated having a kitchen, however, no microwave and the living/kitchen is shared with two other rooms. Three units in one villa! Be aware there may be other guests in your shared space. Nice sitting garden area outside the front door. The AC is turned off when your gone so the unit is always hot when you return. I think it uses more power to cool down the rooms upon return then to simply crank up the temp a bit to use less power. But the great staff made up for inconveniences. A huge thank you to Ms. Rose, Ms. Nelda, Ms. Jeralyn and security guard, Mr. Steve and others that go beyond to ensure your stay is a good one.
Commentaires de Gestion de l’hôtel
23 nov. 2017 par Candy, Gestion de l’hôtel
Thank you very much for your valuable advice. We will improve and provide more satisfactory services to more customers.
