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West Plaza Hotel Downtown

2.5 star property
Motel perfectly located for exploring Koror

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Photo gallery for West Plaza Hotel Downtown

Miscellaneous
Lobby sitting area
Lobby sitting area
Lobby sitting area
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Koror, Koror, Koror Island, 96940
  • WCTC Shopping Center
    ‪2 min walk‬
  • National Stadium
    ‪10 min walk‬
  • Palau Aquarium
    ‪16 min walk‬
  • Koror (ROR-Palau Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

About the area

Koror

Heart of Koror.With a stay at this Koror motel, you'll be steps from WCTC Shopping Center and within a 10-minute walk of Asahi Stadium. Nikko Bay and National Stadium are also within half a mile (1 km).
View more Motels in KororOpens in a new window

What's nearby

  • WCTC Shopping Center - 2 min walk - 0.2 km
  • Nikko Bay - 9 min walk - 0.8 km
  • National Stadium - 10 min walk - 0.9 km
  • Palau Aquarium - 16 min walk - 1.4 km
  • Palau Pacific Resort Beach - 9 min drive - 5.3 km

Getting around

  • Koror (ROR-Palau Intl.) - 19 min drive

Restaurants

  • ‪Executive Lounge - ‬3 min drive
  • ‪Canoe House - ‬6 min walk
  • ‪The Taj - ‬3 min walk
  • ‪Rock Island Cafe - ‬11 min walk
  • ‪Elilai - ‬5 min drive

About this property

West Plaza Hotel Downtown

Motel perfectly located for exploring Koror
West Plaza Hotel Downtown offers its guests spa services, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly West Plaza Hotel Downtown also features dry cleaning/laundry services and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Koror motel.

  • 20 guestrooms or units
  • 2 levels
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Smoking in designated areas
West Plaza Hotel Downtown offers 20 air-conditioned accommodations with safes and slippers. These individually furnished accommodations have separate sitting areas. Beds feature down comforters. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Koror motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Filipino

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 24-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at West Plaza Hotel Downtown

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: USD 22 (one-way)
  • Airport shuttle transfer per child: USD 0 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 22 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

West Plaza Downtown
West Plaza Downtown Koror
West Plaza Hotel Downtown
West Plaza Hotel Downtown Koror
West Plaza Downtown Palau, South Pacific
West Plaza Downtown Koror
West Plaza Hotel Downtown Motel
West Plaza Hotel Downtown Koror
West Plaza Hotel Downtown Motel Koror

West Plaza Hotel Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 50 reviews
Rating 8 - Good. 21 out of 50 reviews
Rating 6 - Okay. 14 out of 50 reviews
Rating 4 - Poor. 6 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aiti

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I REALLY LIKE THE SERVICES THEY GIVEN TO US.
Stayed 10 nights in Aug 2024

10/10 Excellent

Schuyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in downtown
Stayed 10 nights in Aug 2024

6/10 Okay

Eva

Liked: Cleanliness

Customer service

Was good
Stayed 3 nights in Jun 2024

10/10 Excellent

Jenelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 7 nights in Feb 2024

8/10 Good

KYOKO

Stayed 4 nights in Jan 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service

Ok for the price

Good location but definite 2 star ... cold a/c , cheap mattress
Stayed 1 night in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2018

10/10 Excellent

Sei, Kyoto Japan

Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed was very wide and enough room. The hotel was close to WCTC which is the center of the city. So it's very convenient for shopping and also eating.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made a reservation at West Plaza Downtown and they took me to a totally different hotel - West Plaza Desekel. It's the same chain but not the same hotel. I arrived with a group and was not able to stay in the same hotel as everyone else. Desekel was a dump and off the main street that I was supposed to be on. Don't stay here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good choice

great location; friendly, helpful staff

4/10 Poor

TR1776, Boston USA

Disliked: Property conditions & facilities, room comfort

Hotel Ad Is misleading

Ad says satellite TV** But in the standard room you get only 3 channels which are not English, this should be mention in there ad. For much more money and In the deluxe suite you get cable with lots of channels. With no TV and no in room internet service you can find better hotels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good hotel for divers

Hotel is located in a good access to all kind of restaurant. Staff are all kind and helpful.

8/10 Good

John, Ithaca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant property and very helpful staff

Only downside was spotty wifi in room

6/10 Okay

Zorro Donre, Pohnpei Micronesia

Liked: Cleanliness, staff & service

Exprience at West Plaza Hotel town Down in Palau.

The Hotel is OK (Old type hotel) but looking at the condition of the rooms are OK but need to be redone to upgrade it a little in comparison to the hotel hotels in Koror Palau. Statts' are friendly but need to learn more about customer servicing. Parking lot rated from (1 to 10) is 3. less than 10 parking lot available at this Hotel. Their tax rate is 12% for the total amount billed me so Palau has the highest rate of hotel sales tax. No restaurant at this hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness
Clean hotel in the middle of town with basic facilities. Restaurants within easy walking distance.

8/10 Good

Verified traveller

Liked: Cleanliness
Location was very cinviniant for tourist this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jerry, Guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Diamond in the Rough

Great staff and price was great. The room were cleaned daily and the staff was there to help out on everything. The only thing I found that I feel everybody wants is free cable in the rooms to keep up with world events. One other thing is WiFi you need to beable to connect this in the rooms. Hotel location great and lots of place to eat in walking distance. The AC all I can say is Wow.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

shigeaki

Travelled with group
Liked: Cleanliness, staff & service
good
Stayed 4 nights in Dec 2024

8/10 Good

TATSUYA, Osaka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
不満というか不便なのはティッシュボックスが無いくらいです！ 周辺にレストラン、モール、コンビニもあるので、流しのタクシーがいないパラオでも、ここなら徒歩圏内ですべてオッケーです！ たぶん、ダイビングで来られる方が多いと思うので、室内に物を干すためのハンガーがもうちょいほしいですね！
Stayed 4 nights in Dec 2024

8/10 Good

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of Koror and is a nice hotel with a great location for shopping and dining.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ダウンタウンの中心にあり買い物や外食にとても便利でした。またホテルスタッフさんが気さくで色々な場所の予約をしてくれたりで大変助かりました。
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
満足した点 フライトまでの数時間のみの滞在であることを考慮し、フロントに近い部屋にしてくれた 電子レンジ、ポットが常備されていたので便利だった 不満な点 特になし
Stayed 1 night in May 2019