Note fondée sur 138 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2024 par KAY, Gestion de l’hôtel
thank you for your stay with us. have a great day.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
I booked a room that was already paid for. I stay 3 hrs away I was just visiting home for the holiday. When I got there I was told they had no rooms and couldn’t give me another one. But when I return to the hotel to ask a question I witness the staff selling a customer a room.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par front desk, Gestion de l’hôtel
I sincerely apologize that you feel inconvenienced in any way. Yes, you did witness staff selling room to different guest. The room being sold was the specific room you did not want to check in due to it being a different type of room other than what you thought had been reserved. There was an issue with the third party booking company that allowed a substitute room to be applied in case original room was not available. Due to us being sold out on Labor Day weekend, there was no other rooms available to be sold other than room reserved by you. Since you did not want room, it was then sold to another guest who had no concerns. Refund was given as requested and we apologize we could not meet all request.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Area is fine. Staying in my room. Door/ frame is weak couldn’t lock properly. I had put some stuff I. Front of the door to somehow keep it l close since it didn’t locked. Shower head was barely spraying. I cut my toe on piece of glass as I walk around the room
Commentaires de Gestion de l’hôtel
14 sept. 2024 par front desk, Gestion de l’hôtel
We apologize you were inconvenienced in any way. Our property is being updated currently. If notified we could had easily made you feel more comfortable by making simple adjustments. Thank you for this review so we can be sure to address this problem.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Dirty and shabby. Air conditioning subpar.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par KAY, Gestion de l’hôtel
thank you for you stay with us . we have had our house keepers to deep clean all rooms and sorry that you wasnt happy with your stay with us .
par un voyageur
Publié le 30 août 2024 sur Expedia
I liked that the property appeared well taken care of and clean. The towels were fresh which was nice too. Traveling as a single person, I didn’t like that the room assigned to me was towards the back where I had to walk up stairs that were hidden and around the corner. This was baffling as it was obvious there were several vacancies.
Commentaires de Gestion de l’hôtel
30 août 2024 par KAY, Gestion de l’hôtel
THANK YOU FOR YOUR STAY WITH US AND SORRY ON THE LIMITED ROOMS WE HAD WE HAVE A LOT OS ROOMS THAT WAS RENTED OUT DUE TO GOOD MANY WORKERS . THANKS AGAIN FOR YOUR STAY .
par un voyageur
Publié le 12 août 2024 sur Expedia
I liked how you can park your car next to your room
Commentaires de Gestion de l’hôtel
12 août 2024 par KAY, Gestion de l’hôtel
Thank you for you stay with us.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par front desk, Gestion de l’hôtel
Thank you Patricia for your review. We look forward to seeing you again soon!
par un voyageur
Publié le 5 août 2024 sur Hotels
The most horrible experience of my life staying at this Super 8 Never again will I stay at this place. The room was NOT clean and there was older smell as well….complaint to the front desk multiple times thru out my stay. NOT A PLACE TO STAY AT ALL….
Commentaires de Gestion de l’hôtel
6 août 2024 par KAY, Gestion de l’hôtel
thank you for your stay with us and sorry you had a bad experience with us and we assure you that we have spoked to our house keepers for them to do a better job in the rooms .thank you
par un voyageur de Kosciusko
Publié le 23 juill. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
12 août 2024 par KAY, Gestion de l’hôtel
THANK YOU FOR YOUR STAY WITH US.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par front desk, Gestion de l’hôtel
Thank you Carlos for your review. We look forward to seeing you again soon!
