Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Gelugor
Publié le 10 janv. 2023 sur Expedia
The hotel is undergoing major renovations (installing new lifts and other works) so is noisy and a little untidy. The bathrooms are not very clean - there is mould and soap scum build up. The toilet seat in our bathroom was the wrong size so will shift when used (and give you a shock).
If you have your own transport then the next issue does not arise. If you need a taxi you need to book in advance (the day before).
There is a new shopping centre (Mydin) nearby and there are other shops within walking distance but the hotel is located some distance from the town centre.
par un voyageur
Publié le 19 févr. 2022 sur Hotels
par un voyageur
Publié le 6 oct. 2021 sur Hotels
Nice and modern, good stay
par un voyageur
Publié le 17 août 2021 sur Hotels
Hygiene could be improved. Pay more attention to details. And i wonder y got grilling sound at 3am?
par un voyageur de Shah Alam
Publié le 4 oct. 2020 sur Expedia
Big room, nice breakfast but front office speed need to be improve as well as slow elevator.
par un voyageur
Lots of improvements to look into.
Publié le 27 août 2020 sur HotelsCheck in is acceptable. The room cleanliness is unacceptable. Room has foul smell and dusty. The bathroom was not properly cleaned.
Commentaires de Gestion de l’hôtel
27 août 2020 par Kenny Liong, Gestion de l’hôtel
Dear Anonymous
Thank you for taking the time to share your feedback which is essential in our efforts to further improve our service standards and the experience of our valued guests. We are deeply sorry to learn of the various issues you encountered which culminated in an unsatisfactory stay. Please accept our sincere apologies for not being able to live up to your expectations. It is most certainly not the intended experience we hope for our guests or the impression we wish to leave. Rest assured that have shared your comments with our teams and that the corrective actions are being taken. As we would like to be able to restore your faith in our service, we do hope to have the pleasure to welcome you back to H Elite Design Hotel on your next visit to the city.
par un voyageur
Best hotel in Kelantan
Publié le 21 juill. 2020 sur HotelsI love rhis hotels, very clean to stay and affordable. Good help by the crew there when i have problem or any guidance...
par un voyageur
Excllent stay in D Elite Hotel
Publié le 21 juill. 2020 sur HotelsIts amazing staying in this hotel, and i wish to stay here in the future..
par un voyageur
Publié le 23 juin 2020 sur Hotels
New hotel, comfortable to stay.
par un voyageur
Nice stayed
Publié le 7 nov. 2019 sur HotelsNice stayed
